Housing Officer (FTC) in Motherwell

Housing Officer (FTC) in Motherwell

Motherwell Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide top-notch housing management and support to our customers.
  • Company: Join Clyde Valley Group, a leading housing association focused on innovation and excellence.
  • Benefits: Enjoy competitive pay, generous holidays, flexible work, and an on-site gym.
  • Why this job: Make a real difference in the social housing sector while growing your career.
  • Qualifications: Passion for customer service and a commitment to improving communities.
  • Other info: Be part of a supportive team with training and development opportunities.

The predicted salary is between 28800 - 43200 £ per year.

Clyde Valley Group (CVG) is a leading housing association committed to delivering exceptional customer experiences across all tenures. We value innovation, collaboration, and continuous improvement to ensure our services meet the highest standards.

We are recruiting for a full-time Housing Officer on a fixed term basis for 12 months who will provide an efficient, effective and responsive housing management service to CVG customers. The role involves supporting our customers to sustain successful tenancies, involving customers in improving our neighbourhoods, and raising customer satisfaction.

Why Join Us?

You’ll be part of a forward-thinking organisation that values people, innovation, and excellence. We offer competitive benefits and the opportunity to make a real impact in the social housing sector. In return, Clyde Valley Group offers a great remuneration and benefits package, including generous holidays and flexible working arrangements, an on-site gym, and training and development opportunities.

Guaranteed Interview: As a Disability Confident Employer, we’ll interview all disabled candidates who meet all of the essential requirements for the post. If you tell us that you’re disabled, we’ll ensure that we make reasonable adjustments during each stage of the recruitment and selection process and if you join us, to where and how you work.

Closing date for Applications: Please submit your CV and supporting statement to us by 5pm on Monday 2nd February 2026. Interviews are expected to take place on 11th & 12th February 2026. If you require any further assistance with your application, please reach out to us at recruitment@cvha.org.uk.

Housing Officer (FTC) in Motherwell employer: CLYDE VALLEY HOUSING ASSOCIATION

Clyde Valley Group is an exceptional employer that prioritises innovation, collaboration, and employee development within the social housing sector. With a strong commitment to customer satisfaction, we offer competitive benefits, including generous holidays, flexible working arrangements, and access to an on-site gym, all within a supportive work culture that encourages personal and professional growth. Join us to make a meaningful impact while enjoying a rewarding career in a forward-thinking organisation.
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Contact Detail:

CLYDE VALLEY HOUSING ASSOCIATION Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer (FTC) in Motherwell

✨Tip Number 1

Get to know the company! Research Clyde Valley Group and understand their values, mission, and the role of a Housing Officer. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to housing management and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.

✨Tip Number 3

Showcase your skills! Think of specific examples from your past experiences that demonstrate your ability to manage tenancies and improve customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you on their radar.

We think you need these skills to ace Housing Officer (FTC) in Motherwell

Customer Service
Housing Management
Tenancy Support
Community Engagement
Problem-Solving Skills
Communication Skills
Collaboration
Innovation
Attention to Detail
Customer Satisfaction Improvement
Flexibility
Training and Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Housing Officer role. Highlight relevant experience and skills that align with what we’re looking for at Clyde Valley Group. This shows us you’re genuinely interested and have done your homework!

Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you’re the perfect fit for the role. Share specific examples of how you’ve delivered exceptional customer service or improved processes in previous roles.

Show Your Passion for Housing: Let us know why you’re passionate about working in the housing sector. Whether it’s your commitment to helping customers sustain tenancies or improving neighbourhoods, showing your enthusiasm can really make your application stand out.

Follow Application Instructions: Don’t forget to follow the application instructions carefully! Submit your CV and supporting statement by the deadline and through our website. It’s a simple step that shows us you can follow guidelines and pay attention to detail.

How to prepare for a job interview at CLYDE VALLEY HOUSING ASSOCIATION

✨Know Your Stuff

Before the interview, make sure you understand the role of a Housing Officer and what Clyde Valley Group stands for. Familiarise yourself with their values like innovation and customer satisfaction. This will help you tailor your answers to show how you can contribute to their mission.

✨Showcase Your Experience

Prepare specific examples from your past work that demonstrate your ability to manage tenancies and improve customer experiences. Think about times when you resolved issues or enhanced community engagement. This will give the interviewers a clear picture of your skills in action.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the team dynamics, ongoing projects, or how they measure customer satisfaction. This shows your genuine interest in the role and helps you assess if CVG is the right fit for you.

✨Be Yourself

While it’s important to be professional, don’t forget to let your personality shine through. Clyde Valley Group values collaboration and innovation, so showing your enthusiasm and authenticity can set you apart from other candidates. Remember, they want to see the real you!

Housing Officer (FTC) in Motherwell
CLYDE VALLEY HOUSING ASSOCIATION
Location: Motherwell
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