At a Glance
- Tasks: Join our team as a Housing Officer, delivering exceptional customer service and managing tenancies.
- Company: Clyde Valley Group is a dynamic social business making a real difference in housing across Lanarkshire and East Dunbartonshire.
- Benefits: Enjoy flexible working, generous holidays, an on-site gym, and opportunities for training and development.
- Other info: We guarantee interviews for disabled candidates meeting essential requirements, ensuring an inclusive hiring process.
- Why this job: Make a positive impact in your community while working in a supportive and collaborative environment.
- Qualifications: No specific qualifications required; just bring your passion for helping others and a friendly attitude.
The predicted salary is between 28800 - 43200 £ per year.
Clyde Valley Group (CVG) is a leading housing association committed to delivering exceptional customer experiences across all tenures. We value innovation, collaboration, and continuous improvement to ensure our services meet the highest standards.
What We're Looking For
We are recruiting for a full-time Housing Officer who will provide an efficient, effective and responsive housing management service to CVG customers. To support our customers to sustain successful tenancies, involve customers in improving our neighbourhoods and raise customer satisfaction.
Why Join Us?
You’ll be part of a forward-thinking organisation that values people, innovation, and excellence. We offer competitive benefits and the opportunity to make a real impact in the social housing sector.
In return, Clyde Valley Group offer a great remuneration and benefits package, including generous holidays and flexible working arrangements, an on-site gym and training and development opportunities.
To find out more about the role, full duties and responsibilities, you can access the Recruitment Pack
Guaranteed Interview:
As a Disability Confident Employer, we’ll interview all disabled candidates who meet all of the essential requirements for the post. If you tell us that you’re disabled, we’ll ensure that we make reasonable adjustments during each stage of the recruitment and selection process and if you join us, to where and how you work.
Closing date for Applications: Monday 17 August 2026 by 5pm
Interviews are expected to take place week commencing Monday 17 August
If you require any further assistance with your application, please reach out to us at recruitment@cvha.org.uk.
Housing Officer in Motherwell employer: CLYDE VALLEY HOUSING ASSOCIATION
Clyde Valley Housing Association is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to flexible working arrangements and a supportive work culture, we empower our team members to excel in their roles while ensuring high standards of service delivery in the community. Join us to make a meaningful impact in property services and enjoy numerous opportunities for career advancement in a collaborative environment.
Contact Details:
CLYDE VALLEY HOUSING ASSOCIATION Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Motherwell
✨Tip Number 1
Familiarise yourself with the Clyde Valley Group's mission and values. Understanding their commitment to community needs will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Prepare specific examples of how you've provided outstanding customer service in previous roles. Highlighting your problem-solving skills and ability to advocate for customers will demonstrate your suitability for the Housing Officer position.
✨Tip Number 3
Network with current or former employees of Clyde Valley Group on platforms like LinkedIn. Gaining insights into their experiences can provide you with valuable information about the company culture and expectations for the role.
✨Tip Number 4
Research common challenges faced by housing officers in the sector. Being able to discuss these challenges and propose potential solutions during your interview will show that you're proactive and well-informed about the role.
We think you need these skills to ace Housing Officer in Motherwell
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and expectations of a Housing Officer. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement:Write a compelling personal statement that showcases your passion for customer service and problem-solving. Use specific examples from your past experiences to demonstrate how you can exceed customer expectations and manage records effectively.
Highlight Relevant Experience:In your CV, emphasise any previous roles or experiences related to housing management, customer service, or community engagement. Make sure to quantify your achievements where possible to show your impact in previous positions.
Proofread Your Application:Before submitting, carefully proofread your CV and personal statement for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Housing Officer role.
How to prepare for a job interview at CLYDE VALLEY HOUSING ASSOCIATION
✨Understand the Organisation
Before your interview, take some time to research Clyde Valley Group and its mission. Familiarise yourself with their values, recent projects, and community impact. This will help you demonstrate your genuine interest in the role and how you can contribute to their goals.
✨Showcase Customer Service Skills
As a Housing Officer, providing outstanding customer service is key. Prepare examples from your past experiences where you successfully resolved customer issues or exceeded expectations. Highlight your problem-solving skills and ability to advocate for customers.
✨Emphasise Teamwork
Collaboration is essential in this role. Be ready to discuss how you've worked effectively within a team in previous positions. Share specific instances where you contributed to a group effort and how it led to positive outcomes.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, challenges faced by the Housing Officers, or opportunities for professional development. This shows your enthusiasm and commitment to the role.
