At a Glance
- Tasks: Manage complex aviation liability claims and mentor junior handlers.
- Company: Clyde & Co, a leading firm in aviation liability.
- Benefits: Competitive salary, inclusive culture, and professional development opportunities.
- Other info: Embrace diversity and grow your career in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in aviation claims.
- Qualifications: Experience in aviation liability claims and strong stakeholder management skills.
The predicted salary is between 55000 - 70000 £ per year.
The Senior Aviation Liability Claims Handler is responsible for the proactive management of complex and high‑value aviation liability claims, delivering high‑quality, commercially sound outcomes in line with client expectations, regulatory requirements and firm standards. You will act as a subject‑matter expert within the Aviation Liability claims team, handling complex claims independently while providing guidance and support to junior handlers. The role involves close collaboration with senior claims leadership, legal teams, insurers, brokers and external stakeholders, and plays a key role in maintaining technical excellence and service quality across the aviation liability practice.
Key Responsibilities
- Manage a portfolio of complex, high‑value and sensitive aviation liability claims, including litigated matters.
- Lead the investigation, assessment and resolution of claims, with responsibility for liability analysis, strategy, reserving and settlement negotiations.
- Apply advanced technical knowledge to consumer, attritional and large or complex loss claims.
- Act as a key point of escalation for junior claims handlers, providing technical guidance and mentoring.
- Work closely with legal teams and external counsel to develop and implement effective claims and litigation strategies.
- Build and maintain strong working relationships with insurers, brokers and clients, ensuring clear and confident communication at all stages.
- Ensure claims are handled in line with regulatory, contractual and internal governance requirements.
- Deliver accurate MI, reporting and analysis to support operational oversight and client reporting.
- Identify and drive improvements in claims handling processes, efficiency and service delivery.
- Support senior claims leadership with project work, innovation initiatives or client activity as required.
- Contribute to a collaborative, high‑performance and inclusive team culture.
Essential Skills & Experience
- Significant experience handling aviation liability claims, including complex or litigated matters, within an insurance, legal or specialist claims environment.
- Strong technical expertise in aviation liability, with the ability to manage complex coverage, liability and quantum issues.
- Proven experience working autonomously and exercising sound commercial judgment on high‑value claims.
- Experience supporting or mentoring junior claims handlers.
- Strong stakeholder management skills, with confidence dealing with senior internal and external contacts.
- A high level of attention to detail, organisation and accuracy.
- Strong understanding of regulatory and governance requirements within a claims environment.
- A proactive and solutions‑focused mindset, with a commitment to technical and professional development.
Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.
Senior Claims Handler- Aviation in Newcastle upon Tyne employer: CLYDE UK SERVICES COMPANY
Clyde & Co is an exceptional employer for those seeking a rewarding career in aviation liability claims, offering a dynamic work environment that fosters collaboration and professional growth. With a strong commitment to diversity and inclusion, employees benefit from mentorship opportunities, technical excellence, and the chance to work alongside industry experts in a supportive culture. Located in a vibrant area, the firm provides a unique opportunity to engage with high-value clients and complex cases, ensuring that every team member can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Handler- Aviation in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at aviation events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Claims Handler role.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Dive deep into aviation liability claims and be ready to discuss your past experiences. We want to see that you can handle complex situations with confidence!
✨Tip Number 3
Showcase your mentoring skills! If you’ve supported junior handlers before, make sure to highlight this in conversations. We love candidates who can lead and inspire others in the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always looking for passionate individuals who fit our inclusive culture.
We think you need these skills to ace Senior Claims Handler- Aviation in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Aviation Liability Claims Handler role. Highlight your experience with complex claims and any mentoring you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about aviation liability claims and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Technical Expertise:Don’t forget to showcase your technical knowledge in aviation liability. Mention specific cases or challenges you've handled that demonstrate your expertise. We’re keen on seeing how you’ve tackled complex issues in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at CLYDE UK SERVICES COMPANY
✨Know Your Stuff
Make sure you brush up on your aviation liability knowledge. Understand the nuances of complex claims and be ready to discuss specific cases you've handled. This will show that you're not just familiar with the theory but have practical experience too.
✨Showcase Your Leadership Skills
Since you'll be mentoring junior handlers, be prepared to share examples of how you've supported others in the past. Highlight any instances where you've taken the lead on a project or helped resolve a challenging situation.
✨Communicate Clearly
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to explain complex concepts in a way that's easy to understand, especially when discussing strategies with stakeholders.
✨Be Solutions-Focused
Demonstrate your proactive mindset by discussing how you've identified and implemented improvements in claims handling processes. Share specific examples where your solutions led to better outcomes for clients or the team.
