At a Glance
- Tasks: Engage clients, manage sales pipelines, and drive growth through strategic initiatives.
- Company: Join a leading insurance firm with a focus on client relationships and development.
- Benefits: Hybrid working, career progression, and a commitment to inclusivity.
- Other info: Opportunity for personal and professional growth in a supportive team culture.
- Why this job: Make a real impact in client engagement and business development in a dynamic environment.
- Qualifications: Experience in client or business development, strong communication, and organisational skills.
The predicted salary is between 55000 - 65000 £ per year.
Location: London
Type: Permanent
Hybrid working: 2 days per week in the office
Team: Business Development
Key Responsibilities
- Client Engagement & Profile Raising: Execute agreed client development plans using best‐practice marketing, communications and engagement tactics. Use analytics to identify, track and progress leads aligned to global and regional objectives. Identify trends and topics to inform the development of thought leadership, content and client tools, and advise partners on their effective use.
- Opportunity Identification & Evaluation: Manage sales pipelines using the firm's Sales Operating System, ensuring accurate tracking and progression of pursuits. Conduct research and analysis using internal and external data to support client, sector and practice needs. Measure and report on return on investment (ROI) from client development activity to inform future strategy.
- Conversion & Growth: Lead strategic pitch and panel opportunities for Enterprise clients, ensuring robust preparation and review processes. Prepare high‐quality client meeting materials, including insight, research and marketing assets. Run regular pipeline review meetings with partners to assess opportunities and required BD support.
- Client Retention & Relationship Expansion: Act as Client Relationship Manager for designated accounts, overseeing strategy and delivery to drive growth across practices and regions. Facilitate partner engagement with Enterprise client programmes. Coordinate cross‐practice and cross‐office client teams to deliver cohesive client strategies. Lead and deliver client relationship reviews and matter/satisfaction reviews in line with best practice.
- Operational & Commercial Management: Take accountability for the quality, relevance and timely delivery of all client outputs. Effectively utilise local and central BD resources and collaborate with regional and sector Client Development Managers. Contribute to the development and continuous improvement of global BD processes and standards. Ensure accurate use of BD systems, data integrity and effective adoption of BD technology. Lead and manage annual client activity budgets, ensuring appropriate spend and return on investment.
Skills & Experience
- Proven experience in client development or business development within a fast‐paced professional services environment (legal sector preferred).
- Strong ability to influence and work credibly with senior partners and lawyers.
- Excellent organisational skills with the ability to manage multiple priorities under tight deadlines.
- Strong interpersonal skills, with confidence, diplomacy and commercial judgement.
- Excellent written and verbal communication skills.
- High attention to detail and accuracy.
- Proactive, resilient and tenacious, with the ability to drive initiatives forward and motivate others.
What We Offer
Clyde & Co is committed to providing an inclusive working environment and extensive personal and professional development opportunities. Career progression is supported through a structured competency framework covering technical excellence, people and team contribution, client and stakeholder relationships, service delivery and commercial awareness, and personal effectiveness.
Equal Opportunities Statement
We are proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work.
Client Relationship Manager (Insurance) in London employer: CLYDE UK SERVICES COMPANY
Clyde & Co is an exceptional employer located in London, offering a dynamic hybrid working environment that fosters collaboration and innovation. With a strong commitment to personal and professional development, employees benefit from structured career progression opportunities and a culture that values diversity and inclusion. The firm prioritises client engagement and relationship management, providing a rewarding atmosphere for those looking to make a meaningful impact in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager (Insurance) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Client Relationship Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and how you can help them grow. Tailor your pitch to show how your skills align with their goals. We want you to shine in those interviews!
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific results you've delivered in previous roles. Use metrics to demonstrate your impact, especially in client development or business development. Numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. Let’s get you that Client Relationship Manager position!
We think you need these skills to ace Client Relationship Manager (Insurance) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Relationship Manager role. Highlight your experience in client development and how it aligns with our needs at StudySmarter. We want to see how you can bring value to our team!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your organisational skills, ability to manage multiple priorities, and strong interpersonal skills. We love seeing how you’ve made an impact in previous roles.
Be Authentic:Let your personality shine through in your application. We’re looking for someone who can engage with clients and partners confidently. Share your passion for client relationships and how you approach building those connections. Authenticity goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at CLYDE UK SERVICES COMPANY
✨Know Your Client Engagement Strategies
Before the interview, brush up on various client engagement tactics. Be ready to discuss how you would execute client development plans and use analytics to track leads. This shows that you understand the role's responsibilities and can contribute effectively.
✨Showcase Your Research Skills
Prepare to talk about your experience with research and analysis. Highlight specific examples where you've used data to support client needs or identify trends. This will demonstrate your ability to manage sales pipelines and evaluate opportunities.
✨Prepare High-Quality Materials
Think about the types of materials you would prepare for client meetings. Bring examples of past presentations or reports that showcase your insight and research skills. This will illustrate your attention to detail and your ability to deliver impactful client outputs.
✨Demonstrate Your Relationship Management Skills
Be ready to discuss how you've managed client relationships in the past. Share examples of how you've facilitated partner engagement and coordinated teams to deliver cohesive strategies. This will highlight your interpersonal skills and your proactive approach to client retention.
