At a Glance
- Tasks: Support customers with their travel needs and manage bookings using innovative technology.
- Company: Join Clyde Travel Management, a leader in business travel consulting.
- Benefits: Enjoy hybrid working, full training, and opportunities for career growth.
- Other info: Structured training programme to help you thrive in the fast-paced travel industry.
- Why this job: Kickstart your career in travel with hands-on experience and a supportive team.
- Qualifications: Strong customer service skills and a proactive attitude towards learning.
The predicted salary is between 25000 - 32000 £ per year.
The role offers the opportunity for hybrid working and is dependent on commercial demands.
The Travel Consultant role is an entry‑level, customer‑facing position designed for individuals starting their career in business travel through Clyde Travel Management’s Graduate Programme. This role provides a structured introduction to business travel consulting, combining full training with hands‑on experience supporting customers with day‑to‑day travel requirements. Travel Consultants work closely with experienced colleagues, using a range of communication methods and booking technologies to ensure customers and travellers are supported throughout every stage of their journey. The successful candidate will develop the knowledge, confidence, and technical skills required to manage complex travel arrangements in a fast‑paced, service‑focused environment. This role is ideal for graduates or early‑career candidates who are motivated to learn, enjoy working with people, and are looking to build a long‑term career in business travel.
Key Responsibilities
- Coordinate fully comprehensive travel provision from door‑to‑door, including flights, accommodation, car hire, visa and travel restrictions support, and other land arrangements.
- Adapt to a variety of clients and their travel policies, preferences, and expectations.
- Proactively suggest creative options, routes, or alternative travel solutions to save customers money or improve the traveller experience.
- Maintain daily oversight of disruptions and upcoming or completed bookings through an internal messaging centre.
- Manage and make bookings through preferred channels, including NDC.
- Commit to continuous learning and development to stay aligned with the constantly evolving business travel environment.
- Build and maintain strong relationships with travel bookers through day‑to‑day interaction by phone and email, as well as attendance at client meetings where required.
- Demonstrate flexibility by supporting different aspects of the role in line with business needs.
Candidate Requirements
- Strong customer service skills with a professional and solutions‑focused approach.
- Excellent attention to detail and ability to manage multiple tasks accurately.
- Confidence using systems and technology, with the ability to learn new platforms quickly.
- Strong communication skills, both written and verbal.
- A proactive attitude towards learning and development.
- Exposure to business travel, travel, tourism, hospitality, or customer‑focused environments.
- Experience using GDS or booking systems (training will be provided).
- Marine or offshore travel exposure is beneficial but not essential.
Development & Training
This role includes a structured training programme designed to support individuals entering business travel management for the first time. Full training is provided before moving into live bookings, followed by continuous development and coaching as skills and confidence grow.
Travel Consultant – Aberdeen employer: Clyde Travel Ltd
Clyde Travel Management is an exceptional employer, offering a dynamic work environment in Aberdeen that fosters growth and development for aspiring travel consultants. With a strong emphasis on training and mentorship through our Graduate Programme, employees benefit from hybrid working options, a supportive team culture, and the opportunity to build a rewarding career in business travel. Our commitment to continuous learning ensures that every team member is equipped with the skills and confidence needed to excel in this fast-paced industry.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant – Aberdeen
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Practice your pitch! Be ready to talk about your skills and experiences in a way that shows how you can help customers with their travel needs. A confident, clear pitch can make all the difference in interviews.
✨Tip Number 3
Stay flexible and open-minded. The travel industry is always changing, so being adaptable will show potential employers that you're ready to tackle any challenge that comes your way.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Make sure to highlight your customer service skills and enthusiasm for travel in your application.
We think you need these skills to ace Travel Consultant – Aberdeen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Travel Consultant role. Highlight any customer service experience or relevant coursework that shows you're ready to dive into the world of business travel.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background aligns with the responsibilities outlined in the job description. Don’t forget to mention why you’re excited about joining StudySmarter!
Show Off Your Communication Skills:Since this role involves a lot of interaction with clients, make sure your written application showcases your communication skills. Keep your language clear and professional, but let your personality shine through too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Clyde Travel Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of business travel and the specific role of a Travel Consultant. Familiarise yourself with common booking systems and travel policies. This will show your enthusiasm and readiness to dive into the role.
✨Show Off Your People Skills
Since this role is customer-facing, be prepared to demonstrate your strong communication skills. Think of examples where you've successfully interacted with customers or resolved issues. This will highlight your ability to build relationships, which is key in this position.
✨Be Ready for Scenarios
Expect situational questions that assess how you would handle various travel-related challenges. Practice responses that showcase your problem-solving skills and creativity in suggesting travel solutions. This will help you stand out as a proactive candidate.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or the types of clients you'll be working with. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
