At a Glance
- Tasks: Support customers with travel arrangements and provide creative solutions for their journeys.
- Company: Join Clyde Travel Management, a leader in business travel consulting.
- Benefits: Hybrid working, full training, and opportunities for continuous development.
- Other info: Ideal for graduates looking to build a long-term career in a dynamic environment.
- Why this job: Kickstart your career in business travel with hands-on experience and expert guidance.
- Qualifications: Strong customer service skills and a proactive attitude towards learning.
The predicted salary is between 25000 - 32000 £ per year.
The role offers the opportunity for hybrid working and is dependent on commercial demands.
The Travel Consultant role is an entry‐level, customer‐facing position designed for individuals starting their career in business travel through Clyde Travel Management's Graduate Programme. This role provides a structured introduction to business travel consulting, combining full training with hands‐on experience supporting customers with day‐to‐day travel requirements. Travel Consultants work closely with experienced colleagues, using a range of communication methods and booking technologies to ensure customers and travellers are supported throughout every stage of their journey.
The successful candidate will develop the knowledge, confidence, and technical skills required to manage complex travel arrangements in a fast‐paced, service‐focused environment. This role is ideal for graduates or early‐career candidates who are motivated to learn, enjoy working with people, and are looking to build a long‐term career in business travel.
Key Responsibilities
- Coordinate fully comprehensive travel provision from door‐to‐door, including flights, accommodation, car hire, visa and travel restrictions support, and other land arrangements.
- Adapt to a variety of clients and their travel policies, preferences, and expectations.
- Proactively suggest creative options, routes, or alternative travel solutions to save customers money or improve the traveller experience.
- Maintain daily oversight of disruptions and upcoming or completed bookings through an internal messaging centre.
- Manage and make bookings through preferred channels, including NDC.
- Commit to continuous learning and development to stay aligned with the constantly evolving business travel environment.
- Build and maintain strong relationships with travel bookers through day‐to‐day interaction by phone and email, as well as attendance at client meetings where required.
- Demonstrate flexibility by supporting different aspects of the role in line with business needs.
Candidate Requirements
- Strong customer service skills with a professional and solutions‐focused approach.
- Excellent attention to detail and ability to manage multiple tasks accurately.
- Confidence using systems and technology, with the ability to learn new platforms quickly.
- Strong communication skills, both written and verbal.
- A proactive attitude towards learning and development.
- Exposure to business travel, travel, tourism, hospitality, or customer‐focused environments.
- Experience using GDS or booking systems (training will be provided).
- Marine or offshore travel exposure is beneficial but not essential.
Development & Training
This role includes a structured training programme designed to support individuals entering business travel management for the first time. Full training is provided before moving into live bookings, followed by continuous development and coaching as skills and confidence grow.
Travel Consultant – Aberdeen employer: Clyde Travel Ltd
Clyde Travel Management is an exceptional employer, offering a dynamic work environment in Aberdeen that fosters growth and development for aspiring travel consultants. With a structured training programme and the flexibility of hybrid working, employees are empowered to build their careers in business travel while enjoying a supportive culture that values customer service and teamwork. The opportunity to learn from experienced colleagues and engage with diverse clients makes this role not only rewarding but also a stepping stone to a successful career in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant – Aberdeen
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your customer service skills and your passion for travel – that’s what they want to see!
✨Tip Number 3
Stay updated on travel trends and news. Being knowledgeable about the industry will impress potential employers and show that you're genuinely interested in the role. Plus, it gives you great talking points during interviews!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Travel Consultant – Aberdeen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Travel Consultant role. Highlight any customer service experience or relevant coursework that shows you're ready to dive into the world of business travel.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background aligns with what we’re looking for. Don’t forget to mention why you’re excited about starting your career in business travel with us!
Show Off Your Communication Skills:Since this role involves a lot of interaction with clients, make sure your written application showcases your communication skills. Keep it clear, concise, and professional while still letting your personality shine through.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Clyde Travel Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of business travel and the specific role of a Travel Consultant. Familiarise yourself with common booking systems and travel policies. This will show your enthusiasm and readiness to dive into the role.
✨Show Off Your People Skills
Since this role is customer-facing, be prepared to demonstrate your strong communication skills. Think of examples where you've successfully interacted with customers or resolved issues. This will highlight your ability to build relationships and provide excellent service.
✨Be Proactive and Creative
During the interview, think about how you can suggest creative travel solutions. Prepare a few ideas on how to improve a traveller's experience or save costs. This will showcase your proactive attitude and problem-solving skills, which are key in this role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
