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- Tasks: Provide a warm reception service and ensure excellent patient care.
- Company: Join a trusted community practice with a focus on clinical excellence.
- Benefits: Earn £13.80 per hour, enjoy Active Life Membership, and access professional development.
- Why this job: Be part of a passionate team making a real difference in patient care.
- Qualifications: Experience in a customer-focused reception role is preferred.
- Other info: Flexible part-time hours with opportunities for career growth.
The predicted salary is between 11 - 16 £ per hour.
Join our Team! We are excited to be recruiting for a Part time Receptionist to join our team to work across our 3 practices in Orkney. Our practice is a well-established and trusted part of the community, known for delivering excellent patient care in a welcoming environment. We take pride in our dedicated team of professionals who are passionate and committed to delivering the highest standards of clinical excellence. This position offers part-time hours over 2 days (Tuesday and Thursday), 8am - 5.30pm, with no evening or weekend working required. Pay - £13.80 per hour including island allowance.
Your Role
- You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values.
- Creating a welcoming environment for patients that sets them at ease from the outset.
- Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained.
- Answering the telephone, making appointments and collecting patient charges.
- Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive.
- Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs.
About You
- Relevant experience gained in a general practice environment is desirable.
- Proven track record in a customer/patient focused reception environment is required.
- Willing to demonstrate the highest levels of patient care.
- The ability to work on own initiative as well as part of a team.
- Enthusiastic, with an appetite to learn and develop new skills.
Benefits
- Competitive pay scale.
- Career progression opportunities within the group.
- Recommend a friend bonus.
- Company paid GDC fee.
- Professional Development – access to online training and educational assistance.
- Wellbeing initiatives.
- Cycle to work scheme.
- Employee Assistance Programme.
- Enhanced family friendly policies.
- ‘You Days’ - a day off for moving house or getting married.
Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care. We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.
Receptionist (part time) employer: Clyde Munro Dental Group
Contact Detail:
Clyde Munro Dental Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (part time)
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the clinics in Orkney. Familiarise yourself with their values and patient care approach. This will help you show genuine interest and align your answers with what they’re looking for.
✨Tip Number 2
Practice makes perfect! Prepare for common receptionist interview questions by role-playing with a friend or family member. This will help you feel more confident and articulate when discussing your customer service experience and how you can contribute to their team.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist (part time)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight your relevant experience in customer service and any specific skills that align with our practice values. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Clyde Munro Dental Group
✨Know the Practice Inside Out
Before your interview, take some time to research the practice and its values. Understand their commitment to patient care and how they operate across their three locations. This will not only show your enthusiasm but also help you align your answers with their mission.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided excellent customer service. Highlight situations where you’ve resolved issues or made someone feel welcome, as this is crucial for the role.
✨Familiarise Yourself with Software of Excellence
Since the practice uses Software of Excellence, it’s beneficial to have a basic understanding of it or similar systems. If you’ve used any patient management software before, be ready to discuss your experience and how quickly you can adapt to new technologies.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what a typical day looks like. This shows your genuine interest in the role and helps you assess if the practice is the right fit for you.