Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our dental practice, ensuring patients feel welcome and cared for.
- Company: Join Alexandra Park Dental Care, part of Clyde Munro Group, dedicated to exceptional patient care.
- Benefits: Enjoy competitive pay, career growth, online training, and unique perks like 'You Days'!
- Other info: Work Monday to Thursday with flexible parking options nearby.
- Why this job: Make a real impact in patient care while developing your skills in a supportive environment.
- Qualifications: Experience in a dental or customer-focused role is preferred; enthusiasm and teamwork are key.
The predicted salary is between 24000 - 36000 £ per year.
Join our Team! We are excited to be recruiting a Receptionist to join our team at Alexandra Park Dental Care, working Monday-Thursday. Alexandra Park Dental Care is located at 427 Alexandra Parade, Glasgow, with parking available on nearby streets. Our friendly team are passionate about providing first class dental care within a relaxing, comfortable and welcoming environment.
Your Role
- You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values.
- You will play an important role in ensuring compliance with all health and safety guidance.
- Creating a welcoming environment for patients that sets them at ease from the outset.
- Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained.
- Answering the telephone, making appointments and collecting patient charges.
- Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive.
- Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs.
About You
- Relevant experience gained in a general practice environment is desirable. Dental nurse or dental receptionist experience is preferred.
- Proven track record in a customer/patient focused reception environment is required.
- Willing to demonstrate the highest levels of patient care.
- The ability to work on own initiative as well as part of a team.
- Enthusiastic, with an appetite to learn and develop new skills.
Benefits
- Competitive pay scale.
- Career progression opportunities within the group.
- Recommend a friend bonus.
- Company paid GDC fee.
- Professional Development – access to online training and educational assistance.
- Wellbeing initiatives.
- Cycle to work scheme.
- Employee Assistance Programme.
- Enhanced family friendly policies.
- ‘You Days’ - a day off for moving house or getting married.
Alexandra Park Dental Care – Part of Clyde Munro Group. Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care. We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.
Contact Detail:
Clyde Munro Dental Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist
✨Tip Number 1
Familiarise yourself with the Software of Excellence system, as it's crucial for maintaining accurate patient records. If you have experience with similar software, be ready to discuss how you can quickly adapt and maximise its use.
✨Tip Number 2
Showcase your customer service skills during any interactions with the team. Be prepared to share examples of how you've created a welcoming environment for patients in previous roles, as this aligns with the practice's values.
✨Tip Number 3
Research common dental procedures and terminology to demonstrate your understanding of the dental field. This knowledge will help you communicate effectively with both patients and clinicians, showing that you're proactive and engaged.
✨Tip Number 4
Emphasise your ability to work both independently and as part of a team. Prepare to discuss specific instances where you've successfully collaborated with others or taken initiative in a busy reception environment.
We think you need these skills to ace Dental Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in a dental or customer-focused environment. Emphasise any roles where you provided excellent patient care or worked in a reception capacity.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the practice. Mention specific reasons why you want to work at Alexandra Park Dental Care and how your skills align with their values.
Highlight Relevant Skills: In your application, focus on skills that are crucial for a Dental Receptionist, such as communication, organisation, and the ability to work both independently and as part of a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Clyde Munro Dental Group
✨Showcase Your Customer Service Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Highlight your experience in customer service and how you've successfully managed patient interactions in the past. Be ready to share specific examples that demonstrate your ability to create a welcoming environment.
✨Familiarise Yourself with Software of Excellence
Since the role involves using the internal system for patient records, it’s beneficial to familiarise yourself with Software of Excellence or similar dental software. If you have prior experience, mention it during the interview, and if not, express your willingness to learn quickly.
✨Emphasise Teamwork and Initiative
The job requires both teamwork and the ability to work independently. Prepare to discuss situations where you've successfully collaborated with others as well as instances where you took the initiative to solve problems or improve processes.
✨Demonstrate Your Passion for Patient Care
Clyde Munro values high levels of patient care. Be prepared to talk about why you are passionate about providing excellent patient experiences and how you would ensure that every patient feels comfortable and valued at the practice.