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For Companies At a Glance
- Tasks: Be the friendly face of our dental practice, ensuring patients feel welcome and cared for.
- Company: Join Artis Dental & Implant Studio, part of Clyde Munro Group, dedicated to exceptional patient care.
- Benefits: Enjoy competitive pay, career growth, training opportunities, and unique perks like 'You Days' and birthday off.
- Why this job: Make a real impact on patients' smiles while working in a supportive and fun team environment.
- Qualifications: Customer service experience is essential; a passion for patient care and teamwork is a must.
- Other info: This role offers a chance to grow within a rapidly expanding dental group.
The predicted salary is between 24000 - 36000 £ per year.
Join our Team! We are excited to be recruiting a full-time Dental Receptionist to join our team at Artis Dental & Implant Studio. At Artis Dental & Implant Studio, we’re proud to offer a wide range of dental treatments, ensuring each patient gets exactly the treatment they need for a healthy and happy smile. Our highly skilled team take great pride in offering world-class dental care every step of the way, from consultation through to treatment and aftercare. Our expertise means that we can help you develop and maintain exactly the smile you’ve always wanted. Our team are friendly and welcoming, and we work hard to build lasting relationships with our patients to ensure that every visit to the dentist is a positive one.
Your Role
- You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values.
- Creating a welcoming environment for patients that sets them at ease from the outset.
- Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained.
- Answering the telephone, making appointments and collecting patient charges.
- Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive.
- Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs.
About You
- Relevant experience gained in a general practice environment is desirable.
- Proven track record in a customer/patient focused reception environment is required.
- Willing to demonstrate the highest levels of patient care.
- The ability to work on own initiative as well as part of a team.
- Enthusiastic, with an appetite to learn and develop new skills.
Benefits
- Competitive pay scale.
- Career progression opportunities within the group.
- Recommend a friend bonus.
- Company paid GDC fee.
- Professional Development – access to online training and educational assistance.
- Wellbeing initiatives.
- Cycle to work scheme.
- Employee Assistance Programme.
- Enhanced family friendly policies.
- ‘You Days’ - a day off for moving house or getting married.
- Birthday day off.
- Service holidays.
- Optical care.
- Discounted dental treatments.
Artis Dental & Implant Studio – Part of Clyde Munro Group. Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care. We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.
Dental Receptionist employer: Clyde Munro Dental Group
Contact Detail:
Clyde Munro Dental Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist
✨Tip Number 1
Familiarise yourself with the Software of Excellence system, as it's crucial for maintaining accurate patient records. If you have experience with similar software, be ready to discuss how that knowledge can help you adapt quickly.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Artis Dental values a friendly and welcoming environment, so demonstrate your ability to create a positive first impression.
✨Tip Number 3
Research common dental procedures and terminology to speak confidently about the services offered at Artis Dental. This will not only impress your interviewers but also show your commitment to understanding the role.
✨Tip Number 4
Prepare examples of how you've successfully managed appointments and maintained cleanliness in previous roles. Highlighting your organisational skills will demonstrate your ability to keep the practice running smoothly.
We think you need these skills to ace Dental Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Dental Receptionist position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Artis Dental & Implant Studio that appeal to you, such as their commitment to patient care and professional development opportunities.
Highlight Relevant Experience: In your CV, emphasise any previous experience in a reception or customer service role, particularly in a healthcare setting. Use specific examples to demonstrate your ability to provide excellent patient care and manage administrative tasks effectively.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Dental Receptionist role.
How to prepare for a job interview at Clyde Munro Dental Group
✨Showcase Your Customer Service Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Highlight your experience in customer service and how you've successfully managed patient interactions in the past. Be ready to share specific examples that demonstrate your ability to create a welcoming environment.
✨Familiarise Yourself with Software of Excellence
Since the role involves maximising the use of the internal system, it’s beneficial to have a basic understanding of dental practice management software. If you have prior experience with similar systems, mention it during the interview. If not, express your willingness to learn quickly.
✨Emphasise Teamwork and Initiative
Artis Dental values both teamwork and the ability to work independently. Prepare to discuss situations where you've successfully collaborated with others, as well as times when you've taken the initiative to solve problems or improve processes in a reception setting.
✨Demonstrate Your Commitment to Patient Care
The practice prioritises excellent patient care, so be prepared to discuss what patient care means to you. Share any relevant experiences where you went above and beyond to ensure a positive experience for patients, and express your enthusiasm for maintaining high standards in this area.