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- Tasks: Provide a warm reception service and ensure excellent patient care.
- Company: Join Alloway Place Dental Care, a trusted dental practice in Ayr for over 50 years.
- Benefits: Enjoy competitive pay, career progression, and unique perks like 'You Days' off.
- Why this job: Be part of a supportive team focused on patient care and personal development.
- Qualifications: Customer service experience is essential; enthusiasm and teamwork are key.
- Other info: Flexible part-time hours with opportunities for professional development.
The predicted salary is between 20000 - 28000 £ per year.
Join our Team!
We are excited to be recruiting a part-time Receptionist to join our team atAlloway Place Dental Care, working 3.5 days per week:
Monday:8.25am – 5.10pm
Wednesday:2pm – 5.10pm
Thursday: 8.25am – 5.10pm
Friday: 8.25am – 5.10pm
Alloway Place Dental Care was established over 50 years ago and has since been providing quality dental care to the people of Ayr and its surrounding areas. We are centrally located in the town of Ayr close to the high street with ample car parking nearby.
Your Role
You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values. In addition, you will play an important role in ensuring compliance with all health and safety guidance.
Other duties include –
- Creating a welcoming environment for patients that sets them at ease from the outset
- Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained
- Answering the telephone, making appointments and collecting patient charges
- Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive
- Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs
About You
- Relevant experience gained in a general practice environment is desirable
- Proven track record in a customer/patient focused reception environment is required
- Willing to demonstrate the highest levels of patient care
- The ability to work on own initiative as well as part of a team
- Enthusiastic, with an appetite to learn and develop new skills
Benefits
We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –
- Competitive pay scale
- Career progression opportunities within the group
- Recommend a friend bonus
- Company paid GDC fee
- Professional Development – access to online training and educational assistance
- Wellbeing initiatives
- Cycle to work scheme
- Employee Assistance Programme
- Enhanced family friendly policies
- ‘You Days’ – a day off for moving house or getting married
– Part of Clyde Munro Group
Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.
We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.
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Dental Receptionist employer: Clyde Munro Dental Group
Contact Detail:
Clyde Munro Dental Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist
✨Tip Number 1
Familiarise yourself with the Software of Excellence system, as it's crucial for maintaining accurate patient records. If you can demonstrate your knowledge of this software during your interview, it will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience in a customer-focused role, especially in a healthcare setting. Be prepared to share specific examples of how you've provided excellent patient care and created a welcoming environment for clients.
✨Tip Number 3
Research Alloway Place Dental Care and its values before your interview. Understanding their commitment to quality dental care and patient satisfaction will help you align your answers with their expectations and demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare to discuss your ability to work both independently and as part of a team. Think of examples where you've successfully collaborated with others or taken initiative on your own, as this will showcase your versatility and adaptability in a busy reception environment.
We think you need these skills to ace Dental Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in a reception or customer service role. Emphasise any previous work in a dental or healthcare environment, as this will be particularly appealing to Alloway Place Dental Care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the practice. Mention specific reasons why you want to work at Alloway Place Dental Care and how your skills align with their values of excellent patient care.
Highlight Relevant Skills: In your application, focus on skills such as communication, organisation, and customer service. Provide examples of how you've successfully managed patient interactions or maintained records in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Clyde Munro Dental Group
✨Showcase Your Customer Service Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Highlight your previous experience in customer service and how you've successfully handled patient queries or complaints. Be ready to share specific examples that demonstrate your ability to create a welcoming environment.
✨Familiarise Yourself with Software of Excellence
Since the role involves using the Software of Excellence for patient records, it’s beneficial to familiarise yourself with this system beforehand. If you have experience with similar software, mention it during the interview to show your tech-savviness.
✨Emphasise Teamwork and Initiative
The job requires both teamwork and the ability to work independently. Prepare to discuss situations where you've successfully collaborated with others, as well as times when you've taken the initiative to solve problems or improve processes.
✨Demonstrate Your Commitment to Patient Care
The practice values high standards of patient care. Be prepared to talk about what excellent patient care means to you and how you would ensure that every patient feels valued and comfortable during their visit.
