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- Tasks: Be the friendly face of our dental practice, ensuring patients feel welcome and cared for.
- Company: Join Oban Dental Care, a modern practice dedicated to excellent patient care in a vibrant community.
- Benefits: Enjoy competitive pay, career growth, wellness initiatives, and even a day off for your birthday!
- Why this job: Make a real impact on patient experiences while developing your skills in a supportive environment.
- Qualifications: Customer service experience is key; we value enthusiasm and a willingness to learn.
- Other info: Part of Clyde Munro Group, offering a unique culture with shared goals across practices.
The predicted salary is between 24000 - 36000 £ per year.
Join our Team!
We are excited to be recruiting a full-timeDental Receptionist to join our team at Oban Dental Care.
Oban Dental Care is a modern dental practice, providing expert dental care to the residents of Oban for several years. Our practice is located near shops and other amenities with ample parking and is suitably connected to transport links.
Your Role
You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values. In addition, you will play an important role in ensuring compliance with all health and safety guidance.
Other duties include –
- Creating a welcoming environment for patients that sets them at ease from the outset
- Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained
- Answering the telephone, making appointments and collecting patient charges
- Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive
- Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs
About You
- Relevant experience gained in a general practice environment is desirable
- Proven track record in a customer/patient focused reception environment is required
- Willing to demonstrate the highest levels of patient care
- The ability to work on own initiative as well as part of a team
- Enthusiastic, with an appetite to learn and develop new skills
Benefits
We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –
- Competitive pay scale
- Career progression opportunities within the group
- Recommend a friend bonus
- Company paid GDC fee
- Professional Development – access to online training and educational assistance
- Wellbeing initiatives
- Cycle to work scheme
- Employee Assistance Programme
- Enhanced family friendly policies
- ‘You Days’ – a day off for moving house or getting married
- Birthday day off
- Service holidays
- Optical care
- Discounted dental treatments
Oban Dental Care – Part of Clyde Munro Group
Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.
We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.
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Dental Receptionist employer: Clyde Munro Dental Group
Contact Detail:
Clyde Munro Dental Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist
✨Tip Number 1
Familiarise yourself with the Software of Excellence system, as it's crucial for maintaining accurate patient records. Consider taking online tutorials or reaching out to current users to understand its functionalities better.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've created a welcoming environment in previous roles. Think about specific situations where you made a positive impact on a customer's experience.
✨Tip Number 3
Research Oban Dental Care and their values to align your approach with their patient care philosophy. Being able to discuss how your personal values match theirs can set you apart during the interview.
✨Tip Number 4
Prepare to discuss your ability to work both independently and as part of a team. Think of examples from your past experiences that demonstrate your adaptability and willingness to collaborate with others.
We think you need these skills to ace Dental Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in a dental or customer service environment. Emphasise skills that align with the responsibilities of a Dental Receptionist, such as patient care and appointment management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the practice. Mention specific reasons why you want to work at Oban Dental Care and how your values align with theirs.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as communication, organisation, and the ability to work both independently and as part of a team. Provide examples from past experiences where you demonstrated these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in a reception role.
How to prepare for a job interview at Clyde Munro Dental Group
✨Showcase Your Customer Service Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Highlight your previous experience in customer service and how you've successfully handled patient queries or complaints. Be ready to share specific examples that demonstrate your ability to create a welcoming environment.
✨Familiarise Yourself with Software of Excellence
Since the role involves maximising the use of the internal system, it’s beneficial to have a basic understanding of Software of Excellence. If you have experience with similar software, mention it during the interview. If not, express your willingness to learn quickly.
✨Emphasise Teamwork and Initiative
The job requires both independent work and collaboration with the team. Prepare to discuss instances where you've successfully worked as part of a team, as well as times when you've taken the initiative to solve problems or improve processes.
✨Demonstrate Your Commitment to Patient Care
Oban Dental Care values excellent patient care. Be prepared to talk about what patient care means to you and how you would ensure patients feel comfortable and valued. Share any relevant experiences that highlight your dedication to providing high-quality service.
