At a Glance
- Tasks: Manage and develop client relationships while driving growth across enterprise accounts.
- Company: Join Clyde & Co, a global law firm with a dynamic and inclusive culture.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative team atmosphere with a focus on innovation and excellence.
- Why this job: Make a real impact in a fast-paced environment and work with top professionals.
- Qualifications: Proven experience in client development and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Department: Enterprise Client Programme (Insurance Client Programme)
Location: London, UK – the role can be based anywhere in the UK but requires access to the London office when needed.
Hybrid Working: 2 days per week in the office.
Company: Clyde & Co is a global law firm with over 5,000 professionals in more than 60 offices worldwide, providing legal services across insurance, transport, energy, infrastructure and trade & commodities.
Our Strategy:
- Manage and develop clients and profile in our global sectors
- Adopt a content and product‑led approach, taking our practice groups to market
- Prioritise integrated digital marketing channels
- Position senior staff as advisors to the business, supported by expert execution teams
- Focus BD attention and bespoke tactics on highest‑value clients and opportunities
Key Responsibilities:
- Engage in Marketing & Communications activity
- Engagement management
- Execute client‑development tactics, using analytics to identify and track leads
- Ensure tactics align with global and regional objectives and analytics drive pursuits
- Develop content, products and thought‑leadership tools; advise partners on their use
- Support use of the Clyde & Co Sales Operating System to track and convert pursuits and leads
- Research and intelligence to meet client team, practice and sector needs
- Report ROI on tactics and activities for opportunity identification
- Prepare partner pipeline review meetings
- Conduct pipeline reviews with partner teams to understand opportunities and BD support required
- Act as Client Relationship Manager on relevant accounts, driving growth across the programme
- Facilitate partners’ engagement with enterprise account programmes
- Use existing and new products to support partner engagement and sales
- Represent deep knowledge of client accounts to senior leadership
- Coordinate client teams and cross‑practice groups for development plans
- Conduct regular relationship and matter reviews, implementing actions from meetings
- Utilise sector/practice insights to influence value proposition and market perception
- Oversee deliverables, quality and suitability for each client
- Manage local and central resources; collaborate with other BD managers; expect some team management
- Conform to global standards and continuously improve processes
- Contribute accurate data to BD systems; use data for analysis and programme improvement
- Ensure BD technology is used timely and effectively
- Lead annual budget process for allocated enterprise clients and manage expenses to ensure ROI
Essential Skills and Experience:
- Substantial experience as a senior client development practitioner in a fast‑paced professional services environment
- Experience setting and monitoring budgets
- Senior‑level influence over clients and partner/lawyer groups
- Strong organisational and multi‑priority management skills
- Ability to meet tight deadlines under pressure
- Excellent interpersonal, verbal and written communication skills
- Attention to detail and high accuracy
- Positive, tenacious, proactive driver of initiatives and motivation of resources inside and outside the team
Clyde & Co is proud to be an equal opportunities employer.
Senior Client Relationship Manager employer: Clyde & CO
Clyde & Co is an exceptional employer, offering a dynamic work environment that fosters professional growth and collaboration. With a strong commitment to employee development, hybrid working options, and a culture that values diversity and inclusion, team members are empowered to thrive in their roles while contributing to impactful client relationships. The London office serves as a hub for innovation and strategic engagement, making it an ideal location for those seeking meaningful and rewarding careers in the legal sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on articulating your experience and how it relates to the role of Senior Client Relationship Manager at Clyde & Co.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Senior Client Relationship Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Client Relationship Manager role. Highlight your experience in client development and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've managed client relationships and driven growth in previous positions. We love a good story!
Showcase Your Skills:Don’t forget to highlight your organisational and communication skills in your application. These are key for the role, so give us examples of how you've successfully managed multiple priorities and communicated effectively with clients and teams.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Clyde & CO
✨Know Your Client
Before the interview, dive deep into Clyde & Co's client base and their specific needs. Understanding their sectors like insurance and transport will help you demonstrate how your experience aligns with their goals.
✨Showcase Your Strategy Skills
Be prepared to discuss your approach to client relationship management. Highlight specific tactics you've used in the past to drive growth and engagement, especially in a fast-paced environment.
✨Data-Driven Decision Making
Clyde & Co values analytics in their client development. Bring examples of how you've used data to track leads and measure ROI on your initiatives. This will show that you're aligned with their strategic focus.
✨Engage with Enthusiasm
During the interview, convey your passion for client relationships and business development. A positive, proactive attitude can set you apart, so be sure to express your motivation and readiness to drive initiatives.
