Legal Support Assistant

Location: Belfast / hybrid

Contract: Permanent, Full-time (35 hours per week)

About the Role: We are seeking a highly organised and proactive Legal Support Assistant to join our Legal Support team. This is a client‑facing role that requires exceptional communication skills, attention to detail, and the ability to manage multiple priorities in a fast‑paced professional services environment.

Key Responsibilities

• Client Relationship Management
  • Manage document production and ensure accuracy and formatting before submission to lawyers.
  • Handle client calls and messages professionally.
  • Maintain interaction database with prospects, clients, and business development activities.
  • Keep up to date with client‑specific protocols and provide guidance and training where necessary.
• Administrative Support
  • Open and close files, maintain records, and produce engagement letters in compliance with firm standards.
  • Monitor key dates and ensure compliance procedures are current.
  • Support fee earners with business development activities, including pitches and presentations.
  • Manage diaries, travel arrangements, meeting agendas, and prepare supporting documents.
  • Produce and maintain Excel spreadsheets and internal newsletters.
  • Act as first point of contact for the team, ensuring exceptional client service.
• Communication
  • Serve as a key liaison for fee earners and clients, ensuring timely and accurate communication.
  • Monitor emails and post, prioritise and draft responses where appropriate.
  • Provide support across departments and participate in telephone rota.
  • Take meeting minutes and follow up on actions.
• Financial Administration
  • Assist with billing, time allocation and disbursements.
  • Process expenses and manage matter‑related financial tasks including APRs, BACs and TTs.
• Processing & Compliance
  • Manage priorities and workloads to meet deadlines.
  • Maintain client and matter data, create data rooms and handle online applications (Companies House, Land Registry, etc.).
  • Ensure compliance with firm‑wide policies and procedures.
• Customer Service
  • Arrange and attend team meetings, liaising with fee earners and managers.
  • Provide regular progress updates and offer assistance proactively.

Essential Skills & Experience

• Advanced knowledge of document and case management systems.
• Strong communication and client service skills.
• Proven experience managing client‑facing tasks and priorities.
• Highly organised, methodical and detail‑oriented.
• Ability to work independently and as part of a team.
• Positive, adaptable and discreet approach.

Technical Skills (Desirable)

• Previous experience in a legal or professional services environment.
• Advanced proficiency in Microsoft Office.
• Ability to manage multiple priorities and produce high‑quality documents and communications.

What’s In It For You

• Hybrid working arrangements.
• Join an award‑winning global firm: Clyde & Co is ranked Band 1 in multiple practice areas by Chambers and Legal 500 and was recently named Insurance Law Firm of the Year (Best Lawyers Germany 2025).
• Career progression and development – structured learning and development programmes, secondment opportunities and internal mobility across global offices.
• Inclusive, supportive culture – named GCC Law Firm of the Year and Pro Bono Firm of the Year, reflecting a commitment to community, DE&I and purpose‑driven work.
• Perks such as life assurance from day one, season ticket loans and lifestyle discounts, an annual Wellbeing Day each year, 24/7 Employee Assistance Programme and more.

Please note: eligibility for benefits may vary based on location and length of service. Full details will be confirmed upon joining.

The Firm

When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships and minimising the impact it has on the environment, including through our commitment to the SBTi Net‑Zero standard and the setting of ambitious emissions reduction targets.

Our Commitment

Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.

A Note on Privacy: Please take a moment to read our privacy notice. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.

This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.