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Clyde & CO

HR Process Analyst

Manchester Full-Time 36000 - 60000 £ / year (est.) Home office (partial)

At a Glance

Tasks: Lead process mapping and improve HR operations for a global team.
Company: Clyde & Co is a leading law firm with a commitment to diversity and community support.
Benefits: Enjoy flexible working, healthcare, retirement planning, and wellbeing initiatives.
Why this job: Join a dynamic team focused on innovation and excellence in HR processes.
Qualifications: Experience in HR processes, project management, and data analysis required.
Other info: Be part of a diverse workforce dedicated to making a positive impact.

The predicted salary is between 36000 - 60000 £ per year.

Join to apply for the HR Process Analyst role at Clyde & Co

The Team

The HR team in the UK consists of over 100 people. We have specialist teams in Recruitment, Graduate Recruitment and Development, Learning and Development, Systems and MI, DE&I and Reward. The HR Operations team are based in offices across the UK, working as one team to deliver a Business Partnering and ER Advisory service to our fee earning and business services teams.

Job Description | HR Process Analyst

Department: Human Resources

Location: Flexible

The Team

The Role

The HR Process Analyst will play a critical role in shaping, delivering, and embedding the transition of HR services into the GBS model. This individual will work closely with HR functional leads, the BST Programme team, and key stakeholders across regions to ensure the design and implementation of scalable, compliant, and efficient HR processes.

This role integrates strong process improvement capabilities with a focus on mapping, documenting, and operationalising service delivery models. The role requires senior-level ownership of governance, stakeholder engagement, and cross-functional collaboration to ensure scalable and sustainable service excellence.

Key Responsibilities

Lead end-to-end process mapping, defining interfaces, handoffs, and touchpoints across HR operations in alignment with the GBS model
Develop HR operating procedures, including process maps, workflows, and operating instructions across all core areas within HR (e.g., onboarding, offboarding, performance, benefits, HR compliance)
Document current and future-state processes using best-practice tools and methodologies (e.g., SIPOC, swim lanes, RACI), ensuring global consistency while accommodating regional requirements
Collaborate with HR Business Partners, COEs, HRIS and other key stakeholders to gather and validate detailed process information
Establish a standardised service catalogue, SLAs, and performance metrics per service line
Drive process harmonisation and optimisation during the transition from legacy models to the new Workday-enabled structure, balancing global standards with local compliance needs
Ensure quality, accessibility, and consistency of documentation across HR systems and knowledge bases, including defining version control protocols and update cycle
Support training and communications for new and revised processes
Develop governance frameworks, defining roles, accountability, and escalation paths across service lines and geographies
Support audit readiness, compliance reviews, and ongoing governance checks across transitioned HR services
Champion adherence to HR operating principles, and promote policy and process standardisation
Advice on designing dashboards and reports to track programme progress, process KPIs, and workforce data
Analyse service and workforce data to identify risks, inefficiencies, and continuous improvement opportunities
Partner with the programme lead to create and deliver effective communication strategies, providing regular updates to the Steering Committee (SteerCo) and ensuring consistent messaging to stakeholders at all levels in relation to core people activities
Design training and onboarding programs for new processes and governance model

Essential Skills & Experience

Practical understanding and experience of key HR processes and practices from within a professional services environment
Knowledge of HR best practices, including talent management, employee relations, and compensation and benefits
Proven experience in GBS, Shared Services, or functional transformation roles would be required
Project management skills and an overall understanding of the project management discipline and best practice methodologies (Green Belt in Lean Six Sigma or equivalent in process design/process improvement experience)
Advanced skills in process mapping, improvement methodologies, and data analysis
Expert Excel and data visualization capabilities (Power BI a plus)
Strong stakeholder management and cross-functional leadership experience
Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels
Strong analytical and problem-solving skills, with an ability to work with data and make data-driven decisions
Capable of working autonomously but also operating as part of a team
Well organized with a methodical approach

Our Values

Our Values Are The Principles That Guide The Decisions We Make, Unite Us In Our Endeavours And Strengthen Our Delivery, For Our Clients And Our Firm. We

Work as one We are a globally connected team of talented people who act with a firm-first mentality to achieve success
Excel with clients We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do
Celebrate difference We help each other to be at our best and believe our differences result in greater achievement
Act boldly We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth

Business Services Competencies

Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.

The Competencies Are Used To Inform All Aspects Of Business Services Career Development. They Vary Across Levels And Different Business Areas And Fall Under The Following Areas

Technical Excellence
People and Team
Client/Stakeholder Relationships
Service Delivery and Commercial Awareness
Personal Effectiveness

This is the job description as constituted at present; however the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business.

When you work at Clyde & Co, you join a team of 490 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives.

Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.

Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Human Resources
Industries

Law Practice

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