At a Glance
- Tasks: Lead a dynamic billing team, ensuring accurate and timely billing services.
- Company: Join Clyde & Co, an award-winning global law firm with a supportive culture.
- Benefits: Enjoy flexible working, career progression, and comprehensive wellbeing benefits.
- Other info: Be part of a diverse team committed to community and environmental responsibility.
- Why this job: Shape billing processes and collaborate with senior stakeholders in a transformative role.
- Qualifications: Experience in billing leadership within professional services and strong communication skills.
The predicted salary is between 45000 - 55000 € per year.
Type: Full Time
Time: Permanent
Location: Glasgow
Working Pattern: Minimum 2 days per week in the office, 3 days remote
Department: Finance
The Role
As GBS Billing Manager within the Order to Cash (OTC) team, you will lead a high-performing billing team responsible for delivering accurate, timely and compliant billing services across the firm. This is a pivotal leadership role, combining hands-on billing expertise with people management, stakeholder engagement and process improvement. You will act as a key point of contact for Billing matters, providing subject matter expertise across client billing portals and the Elite 3E e‑Billing Hub, while working closely with the OTC Manager, Partners and regional finance teams to support working capital objectives. Operating in a fast‑paced and dynamic environment, you will coach and motivate your team through peak workloads, ensuring high service standards and continuous improvement across billing processes.
Essential Skills & Experience
- Demonstrable experience in a Billing or Billing Team Lead role within a law firm or professional services environment
- Proven ability to lead, develop and motivate teams, including managing workload peaks and performance
- Strong experience supporting Partners and fee earners in achieving billing and working capital targets
- Experience working with Elite 3E, Elite Enterprise or a similar practice management system
- Hands‑on experience across multiple e‑Billing platforms and client portals
- Strong understanding of Order‑to‑Cash processes, billing compliance and client SLAs
- Excellent attention to detail with a consistently high level of accuracy
- Intermediate MS Office skills, particularly Excel and Word
- Confident communicator, able to engage effectively with stakeholders at all levels, including Partner level
What sets this role apart
- A leadership position at the heart of a transforming global finance function
- The opportunity to shape billing service delivery, performance metrics and process improvements
- High visibility and collaboration with senior stakeholders across the firm
What’s in it for you
- Modern, flexible working – A minimum of 2 days each week required from the office, 3 days from home
- Join an award‑winning global firm – Clyde & Co is ranked Band 1 in multiple practice areas by Chambers and Legal 500 and was recently named Insurance Law Firm of the Year (Best Lawyers Germany 2025)
- Career progression and development – Structured learning and development programmes, leadership capability development, and internal mobility across global offices
- Inclusive, supportive culture – Named GCC Law Firm of the Year and Pro Bono Firm of the Year, reflecting our commitment to community, DE&I and purpose‑driven work
- Benefits and wellbeing – Including life assurance from day one, season ticket loans and lifestyle discounts, an annual Wellbeing Day, a 24/7 Employee Assistance Programme and more
Please note: eligibility for benefits may vary based on location and length of service. Full details will be confirmed upon joining.
The Firm
When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.
Our Commitment
Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.
Billing Manager in Glasgow employer: Clyde & CO
Clyde & Co is an exceptional employer, offering a modern and flexible working environment in Glasgow, where you can thrive as a Billing Manager within a dynamic finance team. With a strong commitment to employee growth through structured development programmes and a supportive culture that celebrates diversity and inclusion, you'll have the opportunity to make a meaningful impact while enjoying comprehensive benefits and a focus on wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and billing sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, especially their billing processes and tools like Elite 3E. Be ready to discuss how your experience aligns with their needs and how you can contribute to their goals.
✨Tip Number 3
Show off your leadership skills! During interviews, share examples of how you've motivated teams through busy periods or improved billing processes. This will highlight your fit for the Billing Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Clyde & Co. Don’t miss out on this opportunity!
We think you need these skills to ace Billing Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and billing expertise, especially if you've worked in a law firm or professional services environment.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Billing Manager role. Share specific examples of how you've led teams and improved billing processes in the past.
Showcase Your Technical Skills:Don’t forget to mention your experience with Elite 3E or similar systems. We want to see that you’re comfortable with e-Billing platforms and have a solid understanding of Order-to-Cash processes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so we can start the conversation about your future with us!
How to prepare for a job interview at Clyde & CO
✨Know Your Billing Stuff
Make sure you brush up on your billing expertise, especially with systems like Elite 3E and e-Billing platforms. Be ready to discuss your hands-on experience and how you've tackled challenges in previous roles.
✨Show Off Your Leadership Skills
Prepare examples of how you've led and motivated teams in high-pressure situations. Think about specific instances where you managed workload peaks and improved team performance—this will show you're the right fit for a leadership role.
✨Engage with Stakeholders
Since this role involves working closely with Partners and finance teams, practice how you'll communicate effectively with different stakeholders. Have a few scenarios ready where you successfully engaged with senior management or resolved conflicts.
✨Emphasise Continuous Improvement
Be ready to discuss your approach to process improvement in billing. Think of examples where you've implemented changes that enhanced accuracy or efficiency, as this aligns perfectly with the firm's commitment to high service standards.
