At a Glance
- Tasks: Engage clients, manage sales pipelines, and lead strategic pitches to drive growth.
- Company: Clyde & Co, a leading firm in the insurance sector with a commitment to inclusivity.
- Benefits: Inclusive work environment, personal development opportunities, and clear career progression.
- Other info: Join a diverse team that values fairness and supports your professional journey.
- Why this job: Make a real impact by building strong client relationships and driving business success.
- Qualifications: Experience in client or business development, excellent communication, and organisational skills.
The predicted salary is between 55000 - 65000 £ per year.
Location: London
Type: Permanent
Hybrid working: 2 days per week in the office
Team: Business Development
Key Responsibilities
- Client Engagement & Profile Raising: Execute agreed client development plans using best-practice marketing, communications, and engagement tactics. Use analytics to identify, track, and progress leads aligned to global and regional objectives. Identify trends and topics to inform the development of thought leadership, content, and client tools, and advise partners on their effective use.
- Opportunity Identification & Evaluation: Manage sales pipelines using the firm’s Sales Operating System, ensuring accurate tracking and progression of pursuits. Conduct research and analysis using internal and external data to support client, sector, and practice needs. Measure and report on return on investment (ROI) from client development activity to inform future strategy.
- Conversion & Growth: Lead strategic pitch and panel opportunities for Enterprise clients, ensuring robust preparation and review processes. Prepare high-quality client meeting materials, including insight, research, and marketing assets. Run regular pipeline review meetings with partners to assess opportunities and required BD support.
- Client Retention & Relationship Expansion: Act as Client Relationship Manager for designated accounts, overseeing strategy and delivery to drive growth across practices and regions. Facilitate partner engagement with Enterprise client programmes. Coordinate cross-practice and cross-office client teams to deliver cohesive client strategies. Lead and deliver client relationship reviews and matter/satisfaction reviews in line with best practice.
- Operational & Commercial Management: Take accountability for the quality, relevance, and timely delivery of all client outputs. Effectively utilise local and central BD resources and collaborate with regional and sector Client Development Managers. Contribute to the development and continuous improvement of global BD processes and standards. Ensure accurate use of BD systems, data integrity, and effective adoption of BD technology. Lead and manage annual client activity budgets, ensuring appropriate spend and return on investment.
Skills & Experience
- Proven experience in client development or business development within a fast-paced professional services environment (legal sector preferred).
- Strong ability to influence and work credibly with senior partners and lawyers.
- Excellent organisational skills with the ability to manage multiple priorities under tight deadlines.
- Strong interpersonal skills, with confidence, diplomacy, and commercial judgement.
- Excellent written and verbal communication skills.
- High attention to detail and accuracy.
- Proactive, resilient, and tenacious, with the ability to drive initiatives forward and motivate others.
What We Offer
Clyde & Co is committed to providing an inclusive working environment and extensive personal and professional development opportunities. Career progression is supported through a structured competency framework covering:
- Technical excellence
- People and team contribution
- Client and stakeholder relationships
- Service delivery and commercial awareness
- Personal effectiveness
Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work.
Client Relationship Manager (Insurance) employer: Clyde & CO
Clyde & Co is an exceptional employer located in the vibrant city of London, offering a dynamic hybrid working model that promotes work-life balance. With a strong commitment to personal and professional development, employees benefit from structured career progression opportunities and a supportive, inclusive work culture that values diversity and fosters collaboration. Joining Clyde & Co means being part of a forward-thinking team dedicated to excellence in client engagement and relationship management within the fast-paced insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager (Insurance)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their client engagement strategies and think about how you can contribute. Practice common interview questions and have your own questions ready to show your interest and insight.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re a great fit for the Client Relationship Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Client Relationship Manager (Insurance)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Relationship Manager role. Highlight your experience in client development and how it aligns with our needs at StudySmarter. We want to see how you can bring value to our team!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your organisational skills, ability to manage multiple priorities, and strong interpersonal skills. We love seeing how you’ve made an impact in previous roles.
Be Authentic:Let your personality shine through in your application. We’re looking for someone who can engage with clients and partners confidently. Share your passion for client relationships and how you approach building those connections. Authenticity goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there!
How to prepare for a job interview at Clyde & CO
✨Know Your Client Development Strategies
Before the interview, brush up on various client development strategies and best practices. Be ready to discuss how you would execute client engagement plans and use analytics to track leads. This shows that you understand the role and can hit the ground running.
✨Showcase Your Research Skills
Prepare to talk about your experience with research and analysis in a professional services environment. Bring examples of how you've used data to support client needs or identify trends. This will demonstrate your analytical skills and ability to contribute to the firm's objectives.
✨Prepare High-Quality Materials
Think about the types of materials you would prepare for client meetings. Bring examples of past presentations or reports that highlight your attention to detail and ability to communicate effectively. This will help you stand out as someone who values quality and professionalism.
✨Demonstrate Your Relationship Management Skills
Be ready to discuss how you've managed client relationships in the past. Share specific examples of how you've driven growth and facilitated partner engagement. This will show that you have the interpersonal skills needed to thrive in this role.
