At a Glance
- Tasks: Lead a high-performing billing team and drive process improvements.
- Company: Join Clyde & Co, a top-rated law firm with an inclusive culture.
- Benefits: Enjoy flexible working, career development, and comprehensive wellbeing support.
- Other info: Be part of a transformative global finance function with excellent growth opportunities.
- Why this job: Shape billing services and collaborate with senior stakeholders in a dynamic environment.
- Qualifications: Experience in billing management and strong leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
Type: Full Time • Permanent. Location: Glasgow. Working Pattern: Minimum 2 days per week in the office, 3 days remote.
Role Overview
The GBS Billing Manager within the Order to Cash (OTC) team leads a high‑performing billing team responsible for delivering accurate, timely and compliant billing services across the firm. This leadership role combines hands‑on billing expertise with people management, stakeholder engagement and process improvement. You will act as a key point of contact for billing matters, providing subject matter expertise across client billing portals and the Elite 3E e‑Billing Hub, while working closely with the OTC Manager, partners and regional finance teams to support working capital objectives.
Key Responsibilities
- Lead, develop and motivate the billing team, managing workload peaks and performance.
- Coach and motivate the team through peak workloads, ensuring high service standards and continuous improvement across billing processes.
- Serve as a subject‑matter expert in billing, liaising with billing portals (Elite 3E, Elite Enterprise or similar) and client portals.
- Support partners and fee earners in achieving billing and working capital targets.
- Engage effectively with stakeholders at all levels, including team members and partner level.
- Drive process improvement initiatives and shape billing service delivery and performance metrics.
Essential Skills & Experience
- Demonstrable experience in a billing or billing team lead role within a law firm or professional services environment.
- Strong leadership: ability to lead, develop and motivate teams, manage workload peaks, and deliver performance.
- Experience supporting partners and fee earners to achieve billing and working capital targets.
- Hands‑on experience across multiple e‑billing platforms and client portals, and strong understanding of Order‑to‑Cash processes, billing compliance and client SLAs.
- Proficient MS Office skills, especially Excel and Word.
- Excellent attention to detail with a consistently high level of accuracy.
- Confident communicator, able to engage effectively with stakeholders at all levels, including partner level.
What sets this role apart
- Leadership position at the heart of a transforming global finance function.
- Opportunity to shape billing service delivery, performance metrics and process improvements.
- High visibility and collaboration with senior stakeholders across the firm.
Benefits and Well‑being
- Modern, flexible working – a minimum of 2 days each week from the office, 3 days from home.
- Career progression and development – structured learning and development programmes, leadership capability development, and internal mobility across global offices.
- Inclusive, supportive culture – named GCC Law Firm of the Year and Pro Bono Firm of the Year.
- Benefits and wellbeing: life assurance from day one, season ticket loans and lifestyle discounts, an annual Wellbeing Day, a 24/7 Employee Assistance Programme and more (eligibility may vary by location and length of service).
Equal Opportunities
Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.
Billing Manager in Glasgow employer: Clyde & Co Global Services Limited
Clyde & Co is an exceptional employer, offering a dynamic work environment in Glasgow that fosters professional growth and development. With a strong emphasis on leadership and collaboration, employees benefit from modern flexible working arrangements, comprehensive career progression opportunities, and a supportive culture that celebrates diversity and inclusion. The firm is committed to employee well-being, providing a range of benefits including life assurance, lifestyle discounts, and a dedicated Wellbeing Day.
Contact Details:
Clyde & Co Global Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Billing Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Billing Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their billing processes and be ready to discuss how your experience aligns with their needs. We want you to shine, so practice common interview questions and have your own questions ready to show your interest!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to remind them why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in their job search!
We think you need these skills to ace Billing Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Billing Manager role. Highlight your experience in billing, leadership skills, and any relevant e-billing platforms you've worked with. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific examples of how you've led teams or improved processes in previous roles. We love a good story!
Showcase Your Communication Skills:As a Billing Manager, you'll need to engage with stakeholders at all levels. In your application, demonstrate your communication skills by being clear and concise. We appreciate a well-structured application that reflects your ability to communicate effectively.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at Clyde & Co Global Services Limited
✨Know Your Billing Stuff
Make sure you brush up on your billing knowledge, especially around e-billing platforms like Elite 3E. Be ready to discuss your hands-on experience and how you've tackled challenges in billing processes.
✨Show Off Your Leadership Skills
Prepare examples of how you've led and motivated a team in the past. Think about specific situations where you managed workload peaks or improved performance standards, as this will resonate well with the interviewers.
✨Engage with Stakeholders
Practice how you would communicate with different stakeholders, from team members to partners. Be ready to share experiences where you successfully engaged with various levels of the organisation to achieve billing targets.
✨Highlight Process Improvement Initiatives
Think of instances where you've driven process improvements in billing or finance. Be prepared to discuss how these initiatives impacted service delivery and performance metrics, showcasing your proactive approach.
