At a Glance
- Tasks: Support individuals in their journey to independence and develop essential life skills.
- Company: Join ClwydAlyn, a compassionate organisation dedicated to ending poverty in North Wales.
- Benefits: Enjoy 25 days annual leave, pension contributions, and professional development opportunities.
- Other info: Be part of a team that values Trust, Kindness, and Hope in everything we do.
- Why this job: Make a real impact in people's lives while promoting independence and community engagement.
- Qualifications: Experience in supporting vulnerable adults and strong communication skills are essential.
The predicted salary is between 22950 - 28050 £ per year.
Be the difference in someone's journey to independence. At ClwydAlyn, we're working to end poverty across North Wales by providing homes and support services that help people thrive. Guided by our values of Trust, Kindness and Hope, we're looking for a compassionate and motivated Homeless Support Officer to join our Supported Living team. In this rewarding role, you'll support individuals to live independently, develop life skills, achieve personal goals and play an active role in their communities.
What’s in it for you?
- 25 days annual leave plus bank holidays - rising to 30 days after 5 years' service
- Option to buy or sell annual leave
- Up to 8% pension contribution
- Professional development and continuous learning opportunities
- Work for an organisation recognised for Mental Health & Wellbeing
- Vivup benefits platform, discounts and savings
- Cycle to Work scheme
- The opportunity to influence organisational strategy and culture
- A role with real purpose and impact
About the Role
As a Homeless Support Officer, you'll work alongside individuals to help them live as independently as possible, providing tailored support based on their individual needs, goals and aspirations. Using a person-centred approach, you'll support people to develop confidence, build practical life skills and access opportunities that enhance their wellbeing and quality of life. One day you might be supporting someone with budgeting, cooking or managing their tenancy, while the next you could be helping them access education, employment, healthcare or community activities. Every day brings new opportunities to make a meaningful difference.
What You'll Be Doing
- Building positive, professional relationships with residents and providing consistent support throughout their journey.
- Developing, reviewing and delivering person-centred support plans and risk assessments.
- Supporting residents to access education, training, volunteering and employment opportunities.
- Encouraging life skills development, independence and tenancy readiness.
- Facilitating activities that promote wellbeing, confidence, social inclusion and community engagement.
- Working closely with partner agencies including housing, health, social care and support services.
- Maintaining accurate case notes, support records and incident reporting.
- Supporting safeguarding practices and promoting the safety and wellbeing of residents.
- Undertaking housing management duties, including supporting residents with benefits, tenancy matters and rehousing pathways.
- Contributing to a safe, welcoming and supportive environment across the service.
About You
We're looking for someone who genuinely believes in people's potential and is passionate about helping them achieve it. You'll be compassionate, trustworthy and resilient, with a positive attitude and a commitment to supporting people to live the life they choose. You'll understand the importance of promoting independence, encouraging choice and empowering people to achieve their goals.
You will be someone who:
- Embodies our values of Trust, Kindness and Hope in everything you do.
- Builds strong, trusting relationships while maintaining appropriate professional boundaries.
- Remains calm, confident and solution-focused when faced with challenging situations.
- Shows resilience and emotional intelligence when supporting people with complex needs.
- Is comfortable working both independently and as part of a wider team.
- Embraces change, seeks solutions and works collaboratively with partner organisations.
- Takes a proactive and positive approach to supporting people to achieve their goals.
- Is committed to safeguarding, equality, diversity and inclusion.
What You'll Bring
You'll ideally have experience supporting vulnerable adults within homelessness, housing, mental health, substance misuse, domestic abuse, social care or similar support settings. We're particularly interested in candidates with:
- Experience delivering person-centred support to vulnerable individuals.
- Experience supporting people with learning disabilities, autism, mental health needs or other complex support needs.
- Knowledge of trauma-informed practice and the impact of adverse childhood experiences (ACEs).
- Experience promoting independent living skills such as budgeting, cooking, tenancy management, education, training or employment opportunities.
- Experience working collaboratively with partner agencies, including health professionals, social workers, support providers and community organisations.
- Understanding of areas such as homelessness, mental health, substance misuse, VAWDASV, neurodiversity or related support services.
- Strong communication and relationship-building skills.
- Experience managing risk, safeguarding concerns and challenging behaviours.
- Good IT skills, including experience using Microsoft Word and maintaining accurate records.
- An understanding of housing, benefits and tenancy sustainment would be advantageous.
Why ClwydAlyn?
At ClwydAlyn, you'll be joining an organisation with a clear social purpose and a genuine commitment to making a difference in people's lives. You'll be supported to learn, develop and grow in your role while working alongside colleagues who are passionate about creating positive change. Together, we're working to end poverty and build stronger communities across North Wales.
Ready to join us? If you're looking for a rewarding role where you can make a real difference every day, support people to achieve positive change, and be part of a team driven by Trust, Kindness and Hope, we'd love to hear from you. Apply today and become part of the team at ClwydAlyn.
Homeless Support Officer in Llandudno employer: ClwydAlyn Housing
ClwydAlyn is an exceptional employer dedicated to ending poverty and supporting individuals on their journey to independence. With a strong focus on professional development, a supportive work culture, and a commitment to mental health and wellbeing, employees are empowered to make a meaningful impact in their communities. Enjoy generous benefits including 25 days of annual leave, a robust pension scheme, and opportunities for continuous learning, all while working alongside passionate colleagues who share the values of Trust, Kindness, and Hope.
StudySmarter Expert Advice🤫
We think this is how you could land Homeless Support Officer in Llandudno
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at ClwydAlyn Housing.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from ClwydAlyn Housing!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like ClwydAlyn Housing, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at ClwydAlyn Housing or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Homeless Support Officer in Llandudno
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to ClwydAlyn Housing:Before hitting send, make sure to tailor your application specifically to ClwydAlyn Housing! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at ClwydAlyn Housing
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
