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- Tasks: Lead digital transformation to improve services and drive real change for communities.
- Company: ClwydAlyn, a mission-driven organisation focused on ending poverty.
- Benefits: Generous holiday, pension contributions, flexible working, and health support.
- Other info: Join a culture of Trust, Kindness, and Hope while tackling social challenges.
- Why this job: Make a tangible impact while developing your career in a supportive environment.
- Qualifications: Experience in leading digital change and managing teams for improvement.
The predicted salary is between 55572 - 55572 ÂŁ per year.
Build systems that actually work for people who actually need them. At ClwydAlyn, digital transformation isn’t about shiny tech. It’s about making services better for the people who rely on them — and helping deliver our mission: “Together, we will end poverty.” This is your chance to take systems beyond implementation and make them stick, evolve, and deliver real value every day.
What you’ll do
- Turn change into reality
- Embed system changes into day-to-day operations (not just “go-live and leave”)
- Drive adoption, engagement, and long-term benefits
- Continuously improve core systems to maximise impact
- Lead a team that delivers
- Manage and develop a Business Systems Improvement team
- Set clear priorities and create structure around delivery
- Act as the escalation point for complex system issues
- Push innovation forward
- Identify opportunities for AI, automation, and smarter ways of working
- Shape digital solutions that genuinely improve services and efficiency
- Make data matter
- Strengthen data quality, reporting, and governance
- Align systems with real business insight and decision-making
- Be the bridge
- Work closely with operational leaders to understand what’s really needed
- Translate between people, process, and technology
What you’ll need
- Proven experience leading digital/system change from implementation to BAU
- Strong track record of driving user adoption and benefits realisation
- Experience managing and developing teams focused on improvement
- Ability to lead change, influence stakeholders, and build buy-in
- Solid understanding of system governance, testing, and release processes
- Strong grasp of data quality, reporting, and governance
Bonus if you have:
- Experience with AI, automation, or emerging tech
- Experience in housing, public sector, or regulated environments
- Background in data/BI improvement or supplier management
Why ClwydAlyn?
This is more than a job. You’ll be part of an organisation tackling real social challenges — improving homes, health, and futures across North Wales. And we make sure our people are supported too:
- 25 days holiday + bank holidays (rising to 30 days after 5 years)
- Option to buy or sell up to 5 days leave
- Generous pension (up to 8% employer contribution) + life cover
- Cycle to Work scheme
- High street discounts via Housing Perks & Vivup
- Flexible & hybrid working
- Real development opportunities and funded learning
- Health & wellbeing support, including counselling
The culture
We value Trust, Kindness and Hope — and we expect leaders who bring people with them, not just deliver projects.
Digital Transformation Manager employer: ClwydAlyn Housing
Contact Detail:
ClwydAlyn Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Transformation Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Digital Transformation Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to digital transformation. We suggest you come armed with examples of how you've driven user adoption and improved systems in the past — it’ll show you mean business!
✨Tip Number 3
Don’t forget to showcase your passion for making a difference! When you’re chatting with potential employers, let them know how you align with their mission to end poverty and improve services. We want to see that fire in your belly!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make this happen together!
We think you need these skills to ace Digital Transformation Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital transformation. We want to see how your skills align with our mission of improving services for those who rely on them.
Showcase Your Impact: When detailing your past roles, focus on the tangible results you've achieved. We love seeing numbers and examples that demonstrate how you've driven user adoption and delivered real benefits in previous projects.
Be Authentic: Let your personality shine through in your application. We value trust and kindness, so don’t be afraid to share your passion for making a difference and how you can contribute to our culture at ClwydAlyn.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to lead change and innovation.
How to prepare for a job interview at ClwydAlyn Housing
✨Know Your Digital Transformation Stuff
Make sure you brush up on your knowledge of digital transformation principles and practices. Understand how to embed system changes into daily operations and drive user adoption. Be ready to share examples from your past experiences where you've successfully implemented change.
✨Showcase Your Leadership Skills
Since the role involves managing a team, be prepared to discuss your leadership style. Think about how you've developed teams in the past and how you set clear priorities. Share specific instances where you acted as an escalation point for complex issues and how you resolved them.
✨Be Ready to Talk Data
Data quality and governance are key in this role, so come armed with insights on how you've improved data reporting and decision-making in previous positions. Highlight any experience you have with aligning systems to enhance business insight, as this will resonate well with the interviewers.
✨Emphasise Your Innovative Mindset
ClwydAlyn is looking for someone who can push innovation forward. Prepare to discuss how you've identified opportunities for AI, automation, or smarter working methods in your past roles. Show them that you're not just about implementing systems but also about evolving them to deliver real value.