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- Tasks: Coordinate property administration and manage projects for a leading client team.
- Company: Join Cluttons, a dynamic company with a focus on collaboration and innovation.
- Benefits: Enjoy hybrid working, generous holidays, and a range of health and wellbeing perks.
- Why this job: Be the go-to person for clients and make a real impact in property management.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced environment.
- Other info: Diverse workplace culture that values your unique perspective and supports your growth.
The predicted salary is between 36000 - 60000 £ per year.
Working in our Management division, your primary responsibility will be to provide property administration services to one of Cluttons largest client team and assist in the development and governance of core processes and procedures used by the Management team. This role will be responsible for planning, launching, and executing projects as well as coordinating resources to drive the project to successful completion.
Responsibilities
- Point of contact for clients, tenants, contractors and third parties in respect of day-to-day management queries
- Supporting on lease queries including repairs, access, boundary disputes, rights, maintenance, and payment queries
- Putting together and managing notices such as Section 20 notices and administering sales packs
- Arranging Property inspections and lease compliance
- Supporting with applications for consents, with reference to lease conditions, liaison with external consultants and solicitors where necessary
- Completion of change mojos and approval/challenges of invoices adhering to designated authority levels
- Assist with budgeting/variance reporting, bad debt monitoring, funding requests and charge raising for lease payments or receipts, liaising with Client finance team
- Supporting with the preparation of client reports on a regular basis in accordance with client requests, both ad hoc and structured
- Monitor pipeline of work and liaise with central teams to ensure invoices are raised for work completed
- Identifying additional projects that will support and enhance service delivery
- Acting as the contact point for all projects, coordinating resources to ensure execution
- Monitoring project progress, addressing potential issues and escalating to management as needed
- Preparing and providing documentation to key stakeholders and internal teams about projects
- Build and develop effective working relationships with clients, other members of the team and other Cluttons business lines
- Deliver excellent customer service and communication
- Seek opportunities to increase revenue for the department and spotting any cross-selling opportunities that will benefit the company as a whole
Requirements
- Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries
- Ability to prioritise workload and work effectively in a high-pressured environment
- Close attention to detail
- Proficiency in the use of MS Office including Outlook, Word, and Excel
- Strong administrative skills
- Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently
- Working on own initiative without close supervision and as part of a team
Benefits
- Hybrid working - to give you the flexibility you need
- Holidays: 25 days increasing in line with length of service to a maximum of 30 days
- Enhanced auto enrolment pension scheme - to help you save for the future
- Life assurance - to protect your loved ones should the worst happen
- Interest free season ticket loans
- Cycle to work scheme - discounted bicycles
- Flu and eye care vouchers - to keep you healthy
- Employee Assistance Programme - 24/7 health & wellbeing support
- Help@Hand Remote GP app - to give you and your family access to medical experts quickly
- Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
- Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more
- Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:
- Purchasing up to 5 days additional holiday
- Discounted gym membership
- Discounted dental insurance
- Discounted private medical insurance for family cover
- Discounted critical health insurance and more
We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.
Recruitment agencies
Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.
Team Co-ordinator employer: Cluttons
Contact Detail:
Cluttons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Cluttons and understanding their core processes. Show us that you’re not just another candidate; demonstrate how your skills can enhance our service delivery and client relationships.
✨Tip Number 3
Practice your communication skills! As a Team Co-ordinator, you'll be the point of contact for clients and contractors. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any query that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Cluttons.
We think you need these skills to ace Team Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Co-ordinator role. Highlight your property administration experience and any project management skills you have, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Management division. Share specific examples of how you've successfully coordinated projects or managed client relationships in the past.
Show Off Your Attention to Detail: In this role, attention to detail is crucial. Make sure your application is free from typos and errors. This shows us that you can handle the meticulous nature of property administration with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cluttons
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Co-ordinator. Familiarise yourself with property administration services and the specific tasks mentioned in the job description, like managing notices and coordinating resources. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Interpersonal Skills
As a point of contact for clients and contractors, strong communication is key. Prepare examples from your past experiences where you've successfully managed relationships or resolved conflicts. This will demonstrate your ability to maintain professional boundaries while delivering excellent customer service.
✨Demonstrate Your Organisational Skills
The role requires prioritising workloads and managing multiple projects. Be ready to discuss how you’ve handled similar situations in the past. Use specific examples to illustrate your attention to detail and ability to work under pressure, which are crucial for this position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, project expectations, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
