At a Glance
- Tasks: Keep a stunning residential property clean and welcoming for all residents and visitors.
- Company: Join a vibrant community in South Kensington with a focus on high standards.
- Benefits: Live-in accommodation provided, including rent and utilities, plus competitive pay.
- Other info: Enjoy a dynamic role with opportunities to engage with residents and enhance your skills.
- Why this job: Make a real difference in residents' lives while enjoying a unique living experience.
- Qualifications: Experience in housekeeping and a keen eye for detail are essential.
The Resident Housekeeper plays a key role in ensuring the property of private residential blocks with 22 flats remains clean, safe, and welcoming for all residents and visitors. This position is responsible for maintaining high standards of cleanliness across communal areas, external pathways, and shared facilities, as well as undertaking regular inspections and reporting any issues promptly. The role supports the smooth operation of the site by helping to create a well‑presented, secure, and comfortable environment.
This is a live‑in role based in South Kensington, requiring the postholder to reside full‑time in an onsite 2‑bedroom flat for the duration of their employment. Accommodation, including rent and utilities, is provided as part of the employment package. The position reports directly to the Facilities Manager.
Responsibilities
- Clean and wash bins and bin areas twice weekly (Mondays and Thursdays).
- Hoover main communal hallways three times per week, or more frequently as required.
- Mop lift floors daily, including hardwood and tiled surfaces.
- Clean all internal building surfaces daily, including window ledges, bannisters, skirting boards, and floors from top to bottom.
- Maintain cleanliness of storage areas through regular hoovering or mopping.
- Clean the external contractors’ toilets three times per week.
External Areas & Entrances
- Sweep basements, stairways leading to front doors, and all external pathways daily, ensuring they remain free from rubbish, obstructions, and hazards.
- Clean brass fittings on external doors and glazing at main entrances (excluding contractor‑maintained areas).
- Hose down external building surfaces at least every six months, with increased frequency during the summer.
- Monitor and prevent algae build‑up around the property, carrying out regular cleaning and reporting issues to the Facilities Manager.
Inspections & Reporting
- Check lift lines in main buildings twice weekly and report to Cluttons Facilities Management.
- Report any maintenance issues promptly to the Facilities Manager.
- Communicate resident complaints or suggestions to the Facilities Manager.
- Conduct routine inspections as directed by the Facilities Manager to support high standards of property maintenance.
Operational Support
- Accept deliveries on behalf of residents during contracted working hours, subject to the postholder’s availability.
- Take end‑of‑month meter readings for all buildings and submit these to the utilities broker.
Requirements
- Previous experience in residential housekeeping or a comparable cleaning role
- Strong knowledge of effective cleaning methods, products, and equipment
- Excellent time‑management skills with the ability to complete tasks efficiently within agreed schedules
- High attention to detail and a commitment to maintaining consistently high standards
- Ability to follow instructions and work to established procedures
- Understanding of health and safety requirements, including hygiene and sanitation standards
- Demonstrated flexibility, reliability, and a proactive approach to daily tasks
Resident housekeeper employer: Cluttons LLP
Cluttons is an exceptional employer that values flexibility and employee well-being, offering a hybrid working model from our Reading office with opportunities to collaborate in London. We foster a supportive work culture that prioritises professional growth, providing comprehensive benefits such as enhanced maternity pay, a robust pension scheme, and access to health and wellness resources. Join us to be part of a diverse team where your contributions are recognised and you can thrive in your career while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Resident housekeeper
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Cluttons LLP.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Cluttons LLP.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Cluttons LLP, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Cluttons LLP that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Cluttons LLP specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Cluttons LLP will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Cluttons LLP
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Cluttons LLP a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Cluttons LLP.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Cluttons LLP, showcasing your work ethic and the quality of your previous roles in janitorial services.
