Sales & Membership Manager — Arts & Creative Industries
Cluster London
Freelance / Part-Time / Project-Based
London / Hybrid
Compensation:
Commission-based or part-time/project fee + commission, depending on experience.
About Cluster
Cluster is a London-based contemporary arts platform supporting emerging and established creative talent through exhibitions, curated showcases, residencies, memberships, partnerships and international opportunities.
Working across contemporary art, photography, illustration, craft, jewellery and digital art, Cluster has built an international community of artists and creative professionals over the past decade.
We are now looking for a commercially minded Sales & Membership Manager to help grow the next stage of the platform.
The Role
This is a sales-focused position for someone who is confident speaking to people, developing relationships and converting enquiries and leads into sales.
A key focus will be selling Cluster memberships, exhibition opportunities and other artist-facing programmes and services, while developing longer-term relationships with artists and creative professionals within our network.
You don't necessarily need to come from a gallery background, but you should have a genuine interest in contemporary art and the creative industries and be able to understand and communicate the value of what Cluster offers.
Responsibilities
- Drive sales across Cluster memberships, exhibitions, showcases and other programmes, from initial contact through to conversion.
- Proactively generate new leads and identify opportunities to grow Cluster’s artist and client network.
- Manage and maintain an organised sales pipeline, including enquiries, follow-ups, existing contacts and prospective members.
- Build strong, long-term relationships with artists, creatives and other relevant contacts, understanding their needs and identifying suitable opportunities within Cluster.
- Conduct targeted artistic and creative-industry research to identify emerging artists, new audiences, relevant networks and potential leads.
- Work closely with the wider Cluster team to support upcoming programmes, campaigns and growth opportunities.
- Contribute to the ongoing development of Cluster’s sales strategy, identifying new approaches to acquisition, conversion and membership growth.
Who We're Looking For
We're particularly interested in someone who:
- Has experience in sales, business development, account management or client acquisition
- Is confident starting conversations and closing sales
- Has a genuine interest in art, design, culture or the creative industries
- Is personable and able to build trust rather than relying on aggressive sales techniques
- Is highly organised and comfortable managing multiple leads simultaneously
- Is proactive and able to work independently
- Has excellent written and spoken English
- Understands that artists require a thoughtful and consultative sales approach
Experience within galleries, art fairs, creative agencies, artist platforms, design, luxury, cultural organisations or creative education would be particularly valuable, but is not essential.
Working Structure
We are looking for someone to join Cluster on a part-time to full-time basis, with flexibility depending on experience, availability and the scope of the role.
We are open to discussing a working arrangement that suits both the candidate and the organisation, with a commission-based element linked to sales performance.
The role offers flexibility in working hours and structure, with the opportunity to develop into a longer-term position as Cluster continues to grow.
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