Housing Officer (Temporary Accommodation) Fareham | £19.20 per hour - 6 month Position Help people sustain tenancies. Help communities thrive. Make a practical difference to people living in temporary accommodation. In this Housing Officer role, you'll manage complex housing cases, offer support and advice, and deliver effective tenancy management – helping residents sustain their tenancies and building strong, cohesive communities. What you'll do Manage housing and complex tenancy cases within temporary accommodation Investigate and resolve rent arrears, nuisance and anti-social behaviour through negotiation and, where necessary, enforcement of tenancy or lease conditions Represent the organisation in court, progress cases effectively and keep relevant stakeholders informed of progress and outcomes Work with internal teams and external partners to help residents achieve successful, sustained tenancies Carry out home visits, new tenancy visits, property inspections and viewings, reporting repairs, maintenance and health and safety concerns Work with partners to keep neighbourhoods clean, tidy, well maintained and safe for residents and visitors What you'll bring You'll combine a customer-focused approach with the confidence to handle challenging situations. We're looking for: Experience delivering outstanding, customer-focused services in a housing-related field Excellent written and verbal communication skills, with the ability to adapt your approach to different audiences A positive, non-judgemental approach to difficult situations The ability to work independently and collaboratively as part of a team The ability to balance competing priorities and think clearly under pressure Pride in improving neighbourhoods and a commitment to doing a good job A full valid driving licence or suitable means of travelling around the local area Ready to make a difference? Apply now to bring your housing experience and customer-focused approach to a role that supports residents and strengthens communities. TPBN1_UKTJ
Housing Officer in Hampshire employer: Cluett Reeve
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