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- Tasks: Maintain IT infrastructure and provide top-notch technical support.
- Company: Fast-growing AI/SaaS solutions provider in the UK.
- Benefits: Competitive benefits, flexible remote work, and personal growth opportunities.
- Why this job: Join a diverse team and make a real impact in tech support.
- Qualifications: 3-5 years of experience in IT and strong customer service skills.
- Other info: Dynamic environment with a focus on compliance and security standards.
The predicted salary is between 30000 - 50000 £ per year.
A fast-growing AI / SaaS solutions provider in the UK is looking for an IT Support Engineer. This role involves maintaining IT infrastructure, providing technical support, and ensuring compliance with security standards.
Ideal candidates will have:
- 3-5 years of related experience
- A bachelor's degree in IT or similar
- Strong skills in customer service and problem-solving
The position offers competitive benefits, flexibility for remote work, and opportunities for personal growth within a diverse team.
Remote IT Support Engineer (UK) – Azure, Entra & MDM employer: CluePoints
Contact Detail:
CluePoints Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote IT Support Engineer (UK) – Azure, Entra & MDM
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Azure or MDM. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and problem-solving successes. This gives potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for the interview like it’s a game day! Research common IT support scenarios and practice your responses. We want you to feel confident tackling questions about Azure, Entra, and compliance standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Remote IT Support Engineer (UK) – Azure, Entra & MDM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Azure, Entra, and MDM. We want to see how your skills match the role, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We’re looking for candidates who can think on their feet and provide excellent customer service, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at CluePoints
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Azure, Entra, and MDM. Be ready to discuss how you've used these technologies in past roles and be prepared to solve hypothetical problems on the spot.
✨Show Off Your Customer Service Skills
Since this role involves a lot of technical support, think of examples where you've gone above and beyond for a customer. Highlight your problem-solving skills and how you handle difficult situations with grace.
✨Understand Security Standards
Familiarise yourself with the latest security compliance standards relevant to IT infrastructure. Be ready to discuss how you ensure compliance in your work and any experiences you've had dealing with security issues.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
