At a Glance
- Tasks: Lead a global DevOps team to enhance our cloud platform's reliability and scalability.
- Company: Join a forward-thinking tech company focused on innovation and operational excellence.
- Benefits: Enjoy 25 days holiday, flexible remote work, and a strong focus on continuous learning.
- Other info: Be part of a dynamic environment with opportunities for personal and professional growth.
- Why this job: Shape the future of our platform while mentoring a high-performing team.
- Qualifications: Proven experience in DevOps, Azure, and Kubernetes with strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
We are seeking an experienced and hands-on Global DevOps Team Lead to lead the reliability, scalability, and operational excellence of our cloud platform. This is a leadership role for a technical expert who thrives in modern cloud-native environments and enjoys balancing strategic leadership with hands-on technical ownership. You’ll lead our DevOps team while remaining close to the technology, driving infrastructure decisions, improving platform resilience, and shaping how we scale globally. Reporting directly to the CTO, you will own the operational performance of our Azure-based SaaS platform, champion automation and continuous improvement, and ensure our customers receive a world-class service experience.
Platform Ownership:
- Own the performance, availability, security, and scalability of our global Azure infrastructure.
- Lead the operational strategy for our Kubernetes-based platform.
- Drive platform reliability and ensure we consistently meet or exceed SLA commitments.
- Act as the senior escalation point for complex technical and operational issues.
Technical Leadership:
- Provide hands-on technical leadership across Azure, Kubernetes, networking, observability, and platform operations.
- Lead major incident management and post-incident reviews.
- Identify and resolve systemic reliability and performance challenges.
- Partner with Engineering to improve deployment processes, resilience, and platform architecture.
Automation & Continuous Improvement:
- Drive Infrastructure-as-Code, automation, and operational efficiency initiatives.
- Reduce manual operational overhead through tooling and process improvements.
- Establish best practices for monitoring, alerting, capacity planning, and operational readiness.
- Build and maintain robust operational documentation and runbooks.
Team Leadership:
- Lead, mentor, and develop a high-performing DevOps and Operations team.
- Create a culture of ownership, accountability, continuous learning, and operational excellence.
- Support recruitment, onboarding, and development of future team members.
- Ensure the team remains aligned with evolving platform and business requirements.
Stakeholder Management:
- Work closely with Product, Engineering, Customer Success, and Leadership teams.
- Provide operational insights, metrics, and recommendations to senior leadership.
- Contribute to technology strategy and long-term infrastructure planning.
- Manage operational budgets and optimise cloud resource utilisation.
What Success Looks Like:
- Exceptional platform reliability and service availability.
- Consistent achievement of SLA and operational performance targets.
- Fast and effective incident response and resolution.
- Highly automated, scalable operational processes.
- Strong observability and proactive monitoring across the platform.
- A capable, engaged, and continuously developing Operations team.
- Infrastructure that scales seamlessly alongside business growth.
This is a key leadership position within our technology organisation. We are looking for someone who will not simply manage DevOps, but who will actively shape the future of our platform, raise technical standards, mentor the team, and play a critical role in our continued growth.
Qualifications:
- Strong technical credibility with the ability to lead from the front.
- Microsoft Azure.
- Proven experience leading DevOps, Platform Engineering, Site Reliability Engineering (SRE), or Infrastructure teams.
- Comfortable making decisions and taking accountability.
- Kubernetes.
- Infrastructure-as-Code (Terraform, Bicep or similar).
- Excellent communicator capable of engaging both technical and non-technical stakeholders.
- Deep hands-on experience with Kubernetes in large-scale production environments.
- Monitoring and observability platforms.
- Containerisation technologies.
- Cloud networking and security.
- Demonstrated success managing complex incidents and driving operational improvements.
- Passionate about building resilient systems and high-performing teams.
- Strong commercial awareness and experience balancing reliability, performance, and cost optimisation.
You will be comfortable acting as the technical authority across:
- Strong understanding of cloud architecture, networking, security, performance optimisation, and high-availability design.
- Incident management and operational excellence practices.
- Experience implementing Infrastructure-as-Code and automation practices.
- Significant experience operating and managing production cloud environments, ideally within Microsoft Azure.
- Naturally proactive with a strong sense of ownership.
- CI/CD pipelines.
Benefits:
- 25 days holiday excluding standard public holidays.
- Flexible remote work policy.
- Allowance for home office for remote workers.
- Continuous learning culture.
- Healthcare cash plan.
- Employee Assistance Programme.
- Attractive pension scheme.
- Life insurance.
- Private medical insurance.
Global DevOps Team Lead in London employer: Cluedin
As a leading employer in the tech industry, we offer an exceptional work environment for our Global DevOps Team Lead, characterised by a culture of continuous learning and innovation. Our flexible remote work policy, comprehensive benefits including a healthcare cash plan and private medical insurance, and commitment to employee development ensure that you can thrive both personally and professionally while shaping the future of our cloud platform. Join us to lead a high-performing team in a role that balances strategic leadership with hands-on technical ownership, all while enjoying the advantages of working in a dynamic and supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Global DevOps Team Lead in London
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Create a personal project or case study relevant to the challenges Cluedin might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace Global DevOps Team Lead in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Cluedin.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Cluedin. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Cluedin
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
