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- Tasks: Lead our global operations team and ensure top-notch performance of our Azure platform.
- Company: Join CluedIn, a trailblazer in data management backed by Microsoft.
- Benefits: Enjoy flexible remote work, stock options, and a £500 home office budget.
- Other info: Collaborative culture with continuous learning and global team meetups.
- Why this job: Be at the forefront of the data revolution and drive meaningful change.
- Qualifications: Experience with Azure, Kubernetes, and proven leadership in operations.
The predicted salary is between 60000 - 80000 £ per year.
Join Our Journey in Transforming Data into Insights. At CluedIn, we’re reshaping the future of data management with an Azure-native, graph-based Modern Master Data Management (MDM) platform that simplifies and accelerates how businesses manage their data—making it faster, smarter, and more accessible. Trusted by global industry leaders, our technology enables organisations to unlock the full value of their data and drive meaningful transformation.
About the Role – Global Operations Manager. We’re looking for a Global Operations Manager to lead our Product Support & Operations function, ensuring the reliability, performance, and scalability of our platform globally. This is a critical role at the intersection of engineering, product, and customer delivery, where you’ll drive operational excellence, lead a growing team, and shape how we scale our infrastructure and support capabilities.
Key Responsibilities:
- Own the performance, stability, and uptime of our global Azure infrastructure.
- Lead and develop a high-performing operations team.
- Drive automation and reduce manual operational overhead.
- Oversee incident management and ensure rapid resolution within SLA targets.
- Continuously improve processes, tooling, and documentation.
- Implement and maintain monitoring and alerting systems.
- Collaborate closely with Product, Engineering, and Customer teams.
- Manage operational budgets and optimise resource allocation.
- Provide clear reporting and insights to senior leadership.
What Success Looks Like:
- High system reliability and SLA adherence.
- Fast, effective incident resolution.
- Strong, well-documented operational processes.
- A continuously improving and upskilled team.
- Scalable, efficient infrastructure supporting business growth.
What We’re Looking For:
- Strong experience managing cloud infrastructure (Azure preferred).
- Deep knowledge of Kubernetes environments.
- Proven leadership experience in DevOps / Operations teams.
- Experience driving automation and process improvements.
- Strong stakeholder communication skills.
- A proactive, ownership-driven mindset.
Why Join CluedIn:
- Lead the Change – Be at the forefront of the data revolution.
- Microsoft-Backed Innovation – Work with cutting-edge Azure technologies.
- Grow Continuously – Dedicated learning and development opportunities.
- Diverse & Collaborative Team – Innovation thrives in our culture.
- Flexible by Design – Remote-first with flexible working.
Benefits:
- Eligibility for Stock options.
- £500 home office budget.
- Private healthcare + life insurance + EAP.
- 25 days holiday + public holidays.
- 5 dedicated training days per year.
- Remote-first working.
- Work from anywhere (up to 120 days/year).
- Spotify Premium subscription.
- Global team meetups and offsites.
Equal Opportunities Statement: CluedIn is constantly working to maintain and improve our inclusive, friendly workplace. We ensure that both applicants and our people receive unbiased treatment without discrimination on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or any other protected characteristic. We are happy to discuss flexible and agile approaches to working for all our roles.
Global Operations Manager employer: Cluedin
Contact Detail:
Cluedin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Global Operations Manager. Highlight your experience with Azure and Kubernetes to stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Global Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Azure and Kubernetes. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a Global Operations Manager, your leadership experience is key. Share specific examples of how you've led teams and driven operational excellence in previous roles. We love to see proactive, ownership-driven mindsets!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our journey at CluedIn!
How to prepare for a job interview at Cluedin
✨Know Your Azure Inside Out
Make sure you brush up on your Azure knowledge before the interview. Understand how Azure infrastructure works, especially in relation to Kubernetes environments. Be ready to discuss your past experiences managing cloud infrastructure and how you've tackled challenges in this area.
✨Showcase Your Leadership Skills
As a Global Operations Manager, you'll need to lead a team effectively. Prepare examples of how you've developed high-performing teams in the past. Think about specific situations where you drove operational excellence and improved processes—these stories will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Mindset
Be ready to discuss how you've handled incident management and rapid resolution in previous roles. Share specific examples of how you’ve improved automation and reduced manual overhead. This will show that you have a proactive, ownership-driven mindset that aligns with what CluedIn is looking for.
✨Communicate Clearly and Confidently
Strong stakeholder communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Prepare to explain complex technical concepts in simple terms, as you’ll need to collaborate closely with various teams. Good communication can set you apart from other candidates.