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- Tasks: Provide exceptional customer support and resolve application issues via phone and email.
- Company: A growing tech company in the UK with a vibrant work culture.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: 2+ years in application support, with skills in Salesforce, SQL, and cloud platforms.
- Other info: Fast-paced environment with great potential for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
A growing tech company located in the United Kingdom is seeking an Application Support Engineer to provide top-notch customer support via telephone and email. The ideal candidate will excel in a fast-paced environment with at least 2 years of experience in application support.
Responsibilities include:
- Managing customer queries
- Ensuring timely issue resolution
- Developing strong customer relationships
The position requires expertise with Salesforce, SQL, and experience with Azure or AWS.
Evening Application Support Engineer — 2–10pm Shift employer: Clue Software
Contact Detail:
Clue Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Application Support Engineer — 2–10pm Shift
✨Tip Number 1
Network like a pro! Reach out to folks in the tech industry, especially those who work with Salesforce, SQL, or cloud services like Azure and AWS. You never know who might have a lead on that perfect Application Support Engineer role.
✨Tip Number 2
Prepare for those interviews by brushing up on common application support scenarios. Think about how you’d handle customer queries and issue resolutions. We want you to shine when they ask about your experience!
✨Tip Number 3
Don’t forget to showcase your soft skills! Building strong customer relationships is key in this role, so be ready to discuss how you’ve done this in past positions. We’re all about that customer-first attitude!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Application Support Engineer gig!
We think you need these skills to ace Evening Application Support Engineer — 2–10pm Shift
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support, especially with Salesforce, SQL, and cloud platforms like Azure or AWS. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer support and how you thrive in fast-paced environments. We love hearing your story!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved customer issues in the past. We’re all about finding solutions, so let us know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Clue Software
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Salesforce, SQL, and cloud platforms like Azure or AWS. Be ready to discuss how you've used these tools in past roles, as this will show your technical expertise and problem-solving skills.
✨Showcase Your Customer Support Skills
Prepare examples of how you've successfully managed customer queries and resolved issues in a timely manner. Highlight any specific situations where you went above and beyond to ensure customer satisfaction, as this is key for the role.
✨Practice Common Interview Questions
Anticipate questions related to application support scenarios and your experience in fast-paced environments. Practising your responses can help you articulate your thoughts clearly and confidently during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
