- Club Supervisor - City Padel, Plymouth. Closes 3 Sept
Club Supervisor - City Padel, Plymouth. Closes 3 Sept
- Salary - up to £28.5k pa depending on experience
Applicants with Padel experience would be preferred but this is not essential
City Padel Plymouth is looking for an enthusiastic, organised, and people-drivenClub Supervisor to help deliver an outstanding experience for our players and team.
This is a hands-on leadership role at the heart of the club, perfect for someone who thrives in a fast-paced environment, loves customer service, and enjoys motivating others.
The Role
As Club Supervisor, you’ll be the face of City Padel Plymouth — ensuring the club runs smoothly day-to-day, our players feel welcomed, and our team is supported to deliver the highest standards.
Applicants with Padel experience would be preferred but this is not essential
Key Responsibilities
Customer Experience & Communication
- Build and maintain excellent relationships with current and prospective players
- Welcome all players in a friendly, professional manner
- Answer phone calls and respond to enquiries, providing accurate information about the club, padel, and services
- Relay relevant information and feedback to the Directors
Operations & Compliance
- Ensure compliance with health, safety, and hygiene regulations at all times
- Oversee opening and closing procedures
- Maintain high standards of cleanliness throughout the club (bins, toilets, communal areas)
- Train, supervise, and supportClub Assistants , ensuring role expectations are clear and up to date
- Promote teamwork and motivate staff, proactively suggesting ideas to improve the club experience
- Organise weekly staff rotas for reception and café operations
Bookings, Scheduling & Promotion
- Manage facility scheduling, court bookings, matches, and rentals
- Actively promote spare spaces on courses and courts via WhatsApp and Instagram
- Release courts back to the public when appropriate
- Ensure booking systems are accurate and up to date
Applicants with barista training would be preferred but not essential
- Maintain a clean, organised, and well-stocked café and retail area
- Prepare and monitor toasties and baked goods
- Ensure the coffee machine is serviced and maintained
- Keep pricing and offerings updated and communicated clearly
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Club Supervisor - City Padel, Plymouth. Closes 3 Sept employer: clubrugby
The Cocktail Club in London is an exceptional employer, offering a vibrant work culture where creativity and passion for hospitality thrive. With a comprehensive benefits package that includes generous bonuses, substantial discounts, and ongoing training opportunities, employees are empowered to grow and excel in their roles while enjoying a supportive environment that prioritises both personal and professional development.
