At a Glance
- Tasks: Deliver excellent service at the Health Club and Clubhouse Reception.
- Company: Join a vibrant club that values integrity, belonging, and enjoyment.
- Benefits: Enjoy meals on duty, gym access, and a generous pension scheme.
- Other info: Flexible shifts available; perfect for students looking to gain experience.
- Why this job: Be part of a dynamic team and enhance member experiences every day.
- Qualifications: Must be a team player with great communication skills and a smart appearance.
The predicted salary is between 9.9 - 12.1 £ per hour.
Hours - on a varied shift patterns from 4 hour shifts to 8 hour shifts, to include some weekends and evenings. Ideally looking for a candidate with availability across Wednesdays, Thursdays, weekends.
The role of a Receptionist is to deliver great service and as such the individual in this position must be professional at all times; have limitless enthusiasm; be flexible; willing to embrace change and challenges; and have a commitment to deliver excellent service at both the Health Club and Clubhouse Reception to the membership, their guests and visitors to the Club. This person will take pride in their place of work and always look at how the delivery of that service to members can be improved within that environment. They will assist in the efficient and effective daily running of the facility. They must be seen to be living the clubs core values of professional Integrity, Belonging & Enjoyment, Excellence in Performance and Member service.
Key attributes:
- Professional at all times
- Have limitless enthusiasm
- Be flexible; willing to embrace change and challenges
- Have a commitment to deliver excellent service at both the Health Club and Clubhouse Reception, to the members, their guests, and visitors to the Club.
- An efficient user of computers and programmes
This person will take pride in their place of work and always look at how the delivery of that service to members can be improved within that environment. They will assist in the efficient and effective daily running of the facility. They must be seen to be living the clubs core values of: Professional Integrity, Belonging & Enjoyment, Excellence in Performance and Member service.
Requirements:
- Team player
- Excellent communication skills with excellent written and spoken English
- Smart appearance
- Punctual
- Reliable
- Ability to work on 7-day rota system between both the main Clubhouse Reception & Health Club Reception
- Live within proximity to Roehampton Club
- Have a keen interest in sports, health & fitness
- The ability to quickly learn and use multiple systems for bookings
The above job description is not exhaustive, and you may be required to carry out tasks as specified by the Club that are outside the content of your job description on occasion.
Benefits include:
- Uniform
- Meals whilst on duty
- Parking
- Use of some facilities including gym, pool and golf
- Generous staff referral scheme
- Generous pension scheme after a qualifying period
- Ongoing training and development
Casual Receptionist - Roehampton. Closes 31 July employer: clubrugby
At clubrugby, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Southampton. Our team enjoys competitive benefits, ample opportunities for professional growth, and the chance to be part of exciting events like the historic Ashes year, making every day at work both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Receptionist - Roehampton. Closes 31 July
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at clubrugby and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at clubrugby that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at clubrugby.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at clubrugby get a sense of who you are beyond your experience!
How to prepare for a job interview at clubrugby
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at clubrugby and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
