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- Tasks: Manage daily bar operations, deliver excellent customer service, and maintain a welcoming atmosphere.
- Company: Join the vibrant Knowle Cricket Club in Bristol.
- Benefits: Permanent position with 40 hours per week and a friendly team environment.
- Why this job: Be the face of the club and create memorable experiences for members and guests.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for customer service.
- Other info: Opportunity to grow within a supportive community-focused club.
The predicted salary is between 24000 - 36000 £ per year.
How to Apply
Send a CV and a covering letter by email, explaining how you meet the responsibilities outlined in the job description and person specification. Applications without a covering letter will not be considered. Email to: knowlecc@hotmail.com
Reports To: Bar Chairman/Club Secretary/Executive Committee
Employment Type: Permanent
Hours: 40 hours per week
We are seeking a reliable, well-presented, and customer-focused Bar Steward at Knowle Cricket Club. The successful candidate will be responsible for delivering high standards of service, maintaining cleanliness and safety, and ensuring the smooth day-to-day running of the bar.
Job Summary:
To manage the day-to-day operations of Knowle Cricket Club, ensuring a welcoming atmosphere, high standards of service, and smooth running of the bar and facilities. The Steward acts as the face of the club, supporting members and guests while maintaining operational excellence. To ensure that other members of the bar team deliver exceptional service to our members and their guests. You will be responsible for preparing and serving drinks, maintaining a clean and organised bar, and creating a friendly atmosphere.
Key Responsibilities:
- Oversee daily operations of the premises, cellar, storage and bar
- Provide excellent customer service to members and guests
- Prepare and serve alcoholic and non-alcoholic beverages to members and their guests, ensuring that all beverages are presented neatly and consistently
- Follow all alcohol service regulations
- Collaborate with the Committee to ensure Club rules are implemented
- Ensure the building is securely locked and alarmed at the end of trading hours, including conducting final checks to confirm all doors, windows, and entry points are secure
- Supervise bar staff, including training
- Responsible alongside Bar Chairman for hiring bar staff, with Committee assistance
- Collaborate with the Bar Chairman & Secretary regarding staff performance and disciplinary matters
- Work with the Bar Chairman to organise shift rotas
Health & Safety:
- Ensure compliance with licensing laws and health & safety regulations
- Maintain cleanliness, hygiene, and safety standards throughout the premises
- Liaise with suppliers, contractors, and the Club buildings chairman
- Ensure proper storage of drinks and garnishes, following health and safety guidelines
- Ensuring all waste is disposed of correctly, including separating and recycling materials as required
- Emptying bins regularly throughout shifts to maintain a clean and safe environment
- Putting out waste and recycling bins for weekly collection, in accordance with the venue’s schedule and local regulations
Bar Operations:
- Monitor stock levels, place orders, and manage deliveries, ensuring there is adequate inventory of drinks and supplies
- Support the Committee with Club events, functions, and bookings
- Assist in managing the Club diary for Skittles and Darts fixtures as well as social events
- Maintain cleanliness of bar area, glassware, and equipment, ensuring a clean and organized bar area throughout the shift
- Monitor inventory and restock bar supplies levels during shift
- Recommend drinks and upsell specials
- Handle customer queries and complaints professionally
- Take orders and process payments accurately
- Check customer ID to verify legal drinking age
- Handle financial transactions, including till reconciliation and banking
Skills & Qualifications:
- Proven experience in hospitality or club management
- Strong leadership and organisational skills
- Excellent interpersonal and communication abilities
- Knowledge of bar operations and cellar management
- Basic financial and IT literacy (e.g. spreadsheets)
- Ability to multitask in a fast-paced environment
Bar Steward - Knowle CC, Bristol. Closes 16 Nov employer: clubrugby
Contact Detail:
clubrugby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Steward - Knowle CC, Bristol. Closes 16 Nov
✨Tip Number 1
Get to know the club! Before your interview, pop by Knowle Cricket Club and chat with staff or members. This shows you're genuinely interested and helps you understand the vibe of the place.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or complaints. Being prepared will help you shine during the interview.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've managed teams or trained staff in the past. The Bar Steward role is all about leading a team, so let them know you can do it!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Bar Steward - Knowle CC, Bristol. Closes 16 Nov
Some tips for your application 🫡
Craft a Stellar CV: Your CV is your first impression, so make it count! Highlight your relevant experience in hospitality and any leadership roles you've had. Keep it clear and concise, and don’t forget to tailor it to the Bar Steward position.
Nail the Covering Letter: This is your chance to shine! Use your covering letter to explain how you meet the responsibilities outlined in the job description. Be specific about your skills and experiences that align with what we’re looking for at Knowle Cricket Club.
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. A friendly tone can go a long way, especially since the Bar Steward is the face of our club!
Apply Through Our Website: Make sure to send your application via email to knowlecc@hotmail.com, as specified. We love seeing applications come through our website, so don’t miss out on this opportunity to join our team!
How to prepare for a job interview at clubrugby
✨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bar Steward. Familiarise yourself with the key tasks like managing daily operations, ensuring cleanliness, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Bar Steward, you'll be the face of the club, so it's crucial to demonstrate your customer service skills during the interview. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. This will highlight your ability to create a welcoming atmosphere for members and guests.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the club's culture, team dynamics, and expectations for the Bar Steward role. This not only shows your interest but also helps you determine if the club is the right fit for you.
✨Dress to Impress
First impressions matter, especially in a customer-facing role. Dress smartly and presentably for your interview. This reflects your professionalism and shows that you take the opportunity seriously, which is essential for a position that requires a well-presented individual.
