At a Glance
- Tasks: Manage office operations, enhance employee experience, and support executive leadership.
- Company: Join Club Med, a pioneer in premium all-inclusive holidays with a vibrant culture.
- Benefits: Enjoy birthdays off, flexible working, private healthcare, and three weeks of holiday each year.
- Why this job: Be part of a dynamic team that creates unforgettable experiences for customers worldwide.
- Qualifications: Proficient in Microsoft Office, strong communication skills, and problem-solving abilities.
- Other info: Work in a fun environment with exciting social events and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About Club Med
Established in 1950, Club Med is the pioneer of premium all-inclusive holidays. We have been continuously innovating over the last 75 years and now offer close to 80 ski and sun resorts across Europe, Asia, Africa, America and the Caribbean as well as a ‘Club Med 2’ cruise ship. Club Med offers a new way of experiencing holidays in its upscale friendly and multicultural resorts.
Our success comes from the strong commitment to exceed customers’ expectations and deliver an unforgettable experience.
Our management model separates Resorts (Operations) from Markets (Sales). In this position, you will belong to the EAF Markets Business Unit (BU), which handles sales to customers living in Europe and Africa experiencing our Club Med Resorts worldwide. You will be part of the UK, Ireland & Nordics markets cluster (Northern Europe Cluster).
Job Overview
The Office and Business Support Manager plays a pivotal role in ensuring the smooth functioning of office operations, enhancing employee experience, and supporting executive leadership. This hybrid role blends operational oversight, executive assistance, and cultural stewardship to create a productive, safe, and engaging work environment.
Key Responsibilities
- Office Operations & Facilities Management
- Ensure adherence to health and safety regulations and oversee fire safety within the office, acting as the Fire Marshal and the designated First Aider.
- Serve as the primary point of contact for vendors, service providers, and external partners, including office lease and liability insurance.
- Negotiate admin contracts, ensuring compliance with procurement policies and cost-effectiveness.
- Ensure all admin contracts are up to date and stored in the contract management system.
- Manage visitor reception, ensuring a welcoming and secure experience.
- Oversee the issuance and replacement of access cards for staff and guests.
- Handle incoming correspondence, ensuring timely registration and distribution to relevant departments.
- Administer the allocation of parking spaces based on employee needs and availability.
- Continuously assess and improve office processes to increase efficiency and effectiveness.
- Office Supplies & Equipment Management
- Oversee procurement and management of office supplies (stationery, food, IT essentials).
- Maintain an up-to-date inventory of all IT and office equipment allocated to employees, including laptops, phones, screens, headsets, peripherals.
- Manage office equipment leases (printers, coffee machines, water filters, etc.).
- Coordinate timely maintenance and repair of office and IT equipment.
- Executive Assistance
- Support the Managing Director by coordinating agenda topics for manager meetings.
- Take part in strategic project on sales & marketing topic.
- Prepare and verify expense reports, ensuring timely submission to Finance.
- Workplace Experience & Culture
- Organise internal events (e.g. birthdays, team lunches and corporate gatherings) to foster a positive office culture.
- Organise and coordinate catering for special events such as sales openings and executive visits.
- Support onboarding of new employees by preparing workstations, welcome kits, and office orientation.
- Act as a point of contact for employee feedback related to the office environment and escalate issues as needed.
- Proactively identify and implement initiatives to enhance workplace experience and employee engagement.
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Attention to detail and accuracy.
- Relational intelligence and interpersonal communication.
- Problem-solving and conflict resolution abilities.
Location: Wimbledon (London, UK)
Contract: Permanent
Benefits:
- Birthdays off
- Half day on xmas eve and NYE
- 3 weeks of Club Med vacations per year under Club Med policy (for GO plus one free staying guest with estimated yearly value of up to £30k)
- Flexible working policy with the possibility to work 2 days a week from home + 1 week remotely every 3 months
- Private Healthcare insurance
- Pension scheme
- 40% of office commute costs reimbursed each month
- Annual Christmas party and other social events arranged by social committee as well as off-site team building.
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Office and Business Support Manager employer: ClubMed
Contact Detail:
ClubMed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office and Business Support Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching Club Med and understanding their culture. We want to see how you can fit into our vibrant environment, so think about how your skills can enhance the employee experience and office operations.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We suggest focusing on your problem-solving abilities and how you can contribute to a positive workplace culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Office and Business Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Office and Business Support Manager role. Highlight your operational oversight and executive assistance experience, as these are key to what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for enhancing workplace culture and your problem-solving abilities. Let us know why you’re excited about joining Club Med and how you can contribute to our team.
Showcase Your Attention to Detail: In this role, attention to detail is crucial. Make sure your application is free from typos and errors. A polished application shows us you care about quality and professionalism, which is exactly what we value at Club Med.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at ClubMed
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Office and Business Support Manager. Familiarise yourself with the key tasks mentioned in the job description, such as office operations, vendor management, and employee engagement. This will help you demonstrate your knowledge and show how your skills align with their needs.
✨Showcase Your Problem-Solving Skills
During the interview, be prepared to discuss specific examples where you've successfully resolved issues in an office environment. Whether it’s managing supplies or coordinating events, highlight your ability to think on your feet and find effective solutions. This will illustrate your capability to handle the challenges of the role.
✨Emphasise Your Interpersonal Skills
As this role involves a lot of interaction with employees and external partners, it's crucial to showcase your relational intelligence. Share experiences where you've built strong relationships or improved workplace culture. This will help them see you as a team player who can enhance the office environment.
✨Prepare Questions That Matter
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if Club Med is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.