At a Glance
- Tasks: Manage office operations, enhance employee experience, and support executive leadership.
- Company: Join Club Med, a pioneer in premium all-inclusive holidays with a vibrant culture.
- Benefits: Enjoy birthdays off, flexible working, private healthcare, and three weeks of holiday each year.
- Other info: Work in a fun environment with exciting social events and excellent career growth opportunities.
- Why this job: Be part of a dynamic team that creates unforgettable experiences for customers worldwide.
- Qualifications: Proficient in Microsoft Office, strong communication skills, and problem-solving abilities.
The predicted salary is between 36000 - 60000 £ per year.
About Club Med
Established in 1950, Club Med is the pioneer of premium all-inclusive holidays. We have been continuously innovating over the last 75 years and now offer close to 80 ski and sun resorts across Europe, Asia, Africa, America and the Caribbean as well as a ‘Club Med 2’ cruise ship. Club Med offers a new way of experiencing holidays in its upscale friendly and multicultural resorts.
Our success comes from the strong commitment to exceed customers’ expectations and deliver an unforgettable experience.
Our management model separates Resorts (Operations) from Markets (Sales). In this position, you will belong to the EAF Markets Business Unit (BU), which handles sales to customers living in Europe and Africa experiencing our Club Med Resorts worldwide. You will be part of the UK, Ireland & Nordics markets cluster (Northern Europe Cluster).
Job Overview
The Office and Business Support Manager plays a pivotal role in ensuring the smooth functioning of office operations, enhancing employee experience, and supporting executive leadership. This hybrid role blends operational oversight, executive assistance, and cultural stewardship to create a productive, safe, and engaging work environment.
Key Responsibilities
- Office Operations & Facilities Management
- Ensure adherence to health and safety regulations and oversee fire safety within the office, acting as the Fire Marshal and the designated First Aider.
- Serve as the primary point of contact for vendors, service providers, and external partners, including office lease and liability insurance.
- Negotiate admin contracts, ensuring compliance with procurement policies and cost-effectiveness.
- Ensure all admin contracts are up to date and stored in the contract management system.
- Manage visitor reception, ensuring a welcoming and secure experience.
- Oversee the issuance and replacement of access cards for staff and guests.
- Handle incoming correspondence, ensuring timely registration and distribution to relevant departments.
- Administer the allocation of parking spaces based on employee needs and availability.
- Continuously assess and improve office processes to increase efficiency and effectiveness.
- Office Supplies & Equipment Management
- Oversee procurement and management of office supplies (stationery, food, IT essentials).
- Maintain an up-to-date inventory of all IT and office equipment allocated to employees, including laptops, phones, screens, headsets, peripherals.
- Manage office equipment leases (printers, coffee machines, water filters, etc.).
- Coordinate timely maintenance and repair of office and IT equipment.
- Executive Assistance
- Support the Managing Director by coordinating agenda topics for manager meetings.
- Take part in strategic project on sales & marketing topic.
- Prepare and verify expense reports, ensuring timely submission to Finance.
- Workplace Experience & Culture
- Organise internal events (e.g. birthdays, team lunches and corporate gatherings) to foster a positive office culture.
- Organise and coordinate catering for special events such as sales openings and executive visits.
- Support onboarding of new employees by preparing workstations, welcome kits, and office orientation.
- Act as a point of contact for employee feedback related to the office environment and escalate issues as needed.
- Proactively identify and implement initiatives to enhance workplace experience and employee engagement.
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Attention to detail and accuracy.
- Relational intelligence and interpersonal communication.
- Problem-solving and conflict resolution abilities.
Location: Wimbledon (London, UK)
Contract: Permanent
Benefits:
- Birthdays off
- Half day on xmas eve and NYE
- 3 weeks of Club Med vacations per year under Club Med policy (for GO plus one free staying guest with estimated yearly value of up to £30k)
- Flexible working policy with the possibility to work 2 days a week from home + 1 week remotely every 3 months
- Private Healthcare insurance
- Pension scheme
- 40% of office commute costs reimbursed each month
- Annual Christmas party and other social events arranged by social committee as well as off-site team building.
Office and Business Support Manager employer: ClubMed
Club Med is an exceptional employer that prioritises employee well-being and engagement, offering a vibrant work culture in the heart of Wimbledon, London. With benefits such as three weeks of Club Med vacations, flexible working arrangements, and a strong focus on personal growth, employees are empowered to thrive both professionally and personally. The company fosters a supportive environment where teamwork and cultural diversity are celebrated, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Office and Business Support Manager
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like ClubMed.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like ClubMed.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Office and Business Support Manager
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to ClubMed.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of ClubMed. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at ClubMed
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with ClubMed, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at ClubMed, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for ClubMed could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at ClubMed as they’re likely seeking a candidate who can enhance their workplace culture.
