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- Tasks: Ensure smooth office operations and enhance employee experience in a vibrant work environment.
- Company: Join Club Med, a pioneer in premium all-inclusive holidays with a multicultural vibe.
- Benefits: Enjoy birthdays off, flexible working, private healthcare, and three weeks of Club Med vacations yearly.
- Why this job: Be part of a dynamic team that values culture and employee engagement while making a real impact.
- Qualifications: Proficiency in Microsoft Office and strong interpersonal skills are essential.
- Other info: Located in Wimbledon, this role offers excellent career growth and fun social events.
The predicted salary is between 30000 - 42000 £ per year.
About Club Med
Established in 1950, Club Med is the pioneer of premium all-inclusive holidays. We offer close to 80 ski and sun resorts across Europe, Asia, Africa, America and the Caribbean as well as a ‘Club Med 2’ cruise ship. Club Med offers a new way of experiencing holidays in its upscale friendly and multicultural resorts.
Our success comes from the strong commitment to exceed customers’ expectations and deliver an unforgettable experience.
Our management model separates Resorts (Operations) from Markets (Sales). In this position, you will belong to the EAF Markets Business Unit (BU), which handles sales to customers living in Europe and Africa experiencing our Club Med Resorts worldwide. You will be part of the UK, Ireland & Nordics markets cluster (Northern Europe Cluster).
Job Overview
The Office and Business Support Executive plays a pivotal role in ensuring the smooth functioning of office operations, enhancing employee experience, and supporting executive leadership. This hybrid role blends operational oversight, executive assistance, and cultural stewardship to create a productive, safe, and engaging work environment.
Key Responsibilities
- Office Operations & Facilities Management
- Ensure adherence to health and safety regulations and oversee fire safety within the office, acting as the Fire Marshal and the designated First Aider.
- Serve as the primary point of contact for vendors, service providers, and external partners, including office lease and liability insurance.
- Negotiate admin contracts, ensuring compliance with procurement policies and cost-effectiveness.
- Ensure all admin contracts are up to date and stored in the contract management system.
- Manage visitor reception, ensuring a welcoming and secure experience.
- Oversee the issuance and replacement of access cards for staff and guests.
- Handle incoming correspondence, ensuring timely registration and distribution to relevant departments.
- Administer the allocation of parking spaces based on employee needs and availability.
- Continuously assess and improve office processes to increase efficiency and effectiveness.
- Office Supplies & Equipment Management
- Oversee procurement and management of office supplies (stationery, food, IT essentials).
- Maintain an up-to-date inventory of all IT and office equipment allocated to employees, including laptops, phones, screens, headsets, peripherals.
- Manage office equipment leases (printers, coffee machines, water filters, etc.).
- Coordinate timely maintenance and repair of office and IT equipment.
- Executive Assistance
- Support the Managing Director by coordinating agenda topics for manager meetings.
- Take part in strategic projects on sales & marketing topics.
- Prepare and verify expense reports, ensuring timely submission to Finance.
- Workplace Experience & Culture
- Organise internal events (e.g. birthdays, team lunches and corporate gatherings) to foster a positive office culture.
- Organise and coordinate catering for special events such as sales openings and executive visits.
- Support onboarding of new employees by preparing workstations, welcome kits, and office orientation.
- Act as a point of contact for employee feedback related to the office environment and escalate issues as needed.
- Proactively identify and implement initiatives to enhance workplace experience and employee engagement.
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Attention to detail and accuracy
- Relational intelligence and interpersonal communication
- Problem-solving and conflict resolution skills
Benefits
- Birthdays off
- Half day on Christmas Eve and NYE
- 3 weeks of Club Med vacations per year under Club Med policy (for GO plus one free staying guest with estimated yearly value of up to £30k)
- Flexible working policy with the possibility to work 2 days a week from home + 1 week remotely every 3 months
- Private Healthcare insurance
- Pension scheme
- 40% of office commute costs reimbursed each month
- Annual Christmas party and other social events arranged by social committee as well as off-site team building.
Location: Wimbledon (London, UK)
Contract: Permanent
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Office and Business Support Executive employer: ClubMed
Contact Detail:
ClubMed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office and Business Support Executive
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Club Med and its culture. Show us you understand what makes our resorts special and how you can contribute to that experience.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let us know who you are!
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows us you’re genuinely interested in the role and helps you stand out from the crowd.
We think you need these skills to ace Office and Business Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Office and Business Support Executive role. Highlight your proficiency in Microsoft Office Suite and any relevant experience in office operations or executive assistance.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for Club Med. Share specific examples of how you've enhanced workplace culture or improved office processes in previous roles.
Showcase Your Interpersonal Skills: Since this role involves a lot of interaction with employees and external partners, make sure to highlight your relational intelligence and communication skills in your application. We love candidates who can connect with others!
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at ClubMed
✨Know the Company Inside Out
Before your interview, take some time to research Club Med thoroughly. Understand their values, mission, and the unique experiences they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Organisational Skills
As an Office and Business Support Executive, your ability to manage multiple tasks is crucial. Prepare examples from your past experiences where you've successfully handled office operations or supported executive leadership. Highlight your attention to detail and problem-solving skills during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as managing vendor relationships or improving office processes. Think of relevant scenarios from your previous roles and be ready to discuss how you approached challenges and what the outcomes were.
✨Engage with Workplace Culture
Club Med values a positive workplace culture, so be prepared to discuss how you can contribute to this. Share ideas on how to enhance employee engagement or organise events. Showing that you understand the importance of a vibrant office environment will set you apart.