At a Glance
- Tasks: Assist customers and handle claims while collaborating with various departments.
- Company: Join Club Med, a renowned hospitality brand with a commitment to inclusivity.
- Benefits: Earn between £8.60 – £11.44 per hour, with remote work two days a week.
- Other info: Full-time internship for 12 months with great career development opportunities.
- Why this job: Enhance your customer service skills in a dynamic and supportive environment.
- Qualifications: Passion for customer service and willingness to learn.
The predicted salary is between 8.6 - 11.44 £ per hour.
Club Med is seeking a Customer Care Intern to join our London office.
The internship offers a chance to enhance skills in customer service and business processes within a renowned hospitality brand.
Interns will assist customers, handle claims, and collaborate with various departments.
This full-time position runs for 12 months, with a salary between 8.60 – 11.44 GBP per hour, remote working for two days a week, and a commitment to inclusivity and diversity.
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Hybrid Travel Customer Care Intern (Remote 2 days/wk) in London employer: ClubMed
At Club Med, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates multiculturality and kindness. As an HR Intern in our Wimbledon office, you'll gain invaluable experience while enjoying benefits like a generous travel allowance, flexible working options, and opportunities for personal growth within a global team. Join us to be part of a pioneering spirit that values happiness and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Travel Customer Care Intern (Remote 2 days/wk) in London
✨Get to Know Your Local Hotspots
In the hospitality food service game, it’s essential to know the local scene. Spend some time visiting restaurants, cafes, and bars in your area, especially those you’d love to work at. Chat with the staff, show genuine interest, and drop off your CV—some places prefer in-person applications over online submissions!
✨Leverage Your University’s Network
If you’re currently a student, don’t forget to tap into your university’s career services. They often have exclusive internship opportunities in hospitality, and they might host job fairs or networking events specifically for students. Use these platforms to connect with employers like ClubMed—a solid foot in the door!
✨Showcase Your Personality
When applying for internships in the food service industry, a great personality can set you apart. Use your social media profiles to show off your passion for food and hospitality. Post about your favourite dishes, share reviews, or even blog about your experiences in culinary adventures. Employers love to see that spark!
✨Get Involved in Local Events
Participate in local food festivals, pop-up events, or culinary classes. These are fantastic opportunities to network and get to know people in the industry. Many times, internship offers pop up from these engagements, so keep your eyes open and be ready to seize the moment!
We think you need these skills to ace Hybrid Travel Customer Care Intern (Remote 2 days/wk) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In the hospitality-food-service game, customer service is key! Make sure your CV lists any relevant experience and highlights your ability to communicate with customers. Describe any roles where you've handled inquiries or resolved issues, as this will show that you can keep guests happy and engaged.
Include Relevant Certifications:Got any food safety, hygiene, or customer service certifications? Don’t forget to include them in your application! These can give you the edge we need at ClubMed because they demonstrate your knowledge of industry standards and commitment to excellent service.
Craft a Passionate Cover Letter:For an internship, showcase your enthusiasm for the hospitality industry in your cover letter. Tell us why you're eager to learn and how this experience will help you grow. Mention any particular areas of interest within the food service sector – it’ll make your application stand out!
Tailor Your Application to ClubMed:Every place has its vibe! Research ClubMed and tailor your application materials to reflect our mission and values. This might mean tweaking your CV to highlight experiences that align with our style or mentioning specific reasons why you want to join our team in your cover letter.
How to prepare for a job interview at ClubMed
✨Show Your Passion for Service
In hospitality, it's all about that warm, welcoming vibe! We should demonstrate our enthusiasm for customer service during the interview. Think of examples where you've gone above and beyond for someone — even if it's just helping a friend or family member. It's not just about experience; your attitude counts for a lot in this field.
✨Master the Menu
If you're applying for an internship at ClubMed, spend some time looking at their menu or services. Get familiar with their special dishes or unique offerings and be ready to talk about what excites you about them. This knowledge can impress the interviewers and show that you're genuinely interested in what they do.
✨Be Ready for Scenario-Based Questions
Expect some questions that put you in hypothetical situations, like how you'd handle a difficult customer. Prepare by thinking through a few scenarios beforehand and how you would respond. This will help showcase your problem-solving skills and calm demeanour — essential traits in hospitality!
✨Highlight Your Willingness to Learn
As an intern, they want to see that you’re eager to absorb knowledge and develop your skills. Make sure to express your interest in not just doing tasks, but actually learning the ropes of the industry. Share what you hope to take away from the internship at ClubMed, whether it's mastering specific equipment or learning about team dynamics.
