Customer Care Intern: Travel & Hospitality, Remote 2d/wk in London

Customer Care Intern: Travel & Hospitality, Remote 2d/wk in London

London Internship 11.44 - 11.44 £ / hour (est.) No working from home possible
Club Med

At a Glance

  • Tasks: Assist customers, handle claims, and maintain records in a vibrant travel environment.
  • Company: Join Club Med, a leader in the travel and hospitality industry.
  • Benefits: Earn £8.60 to £11.44 per hour with remote work options.
  • Other info: Enjoy a dynamic internship lasting 12 months with great career prospects.
  • Why this job: Gain hands-on experience in customer service while exploring the exciting world of travel.
  • Qualifications: Must be enrolled in a relevant degree program.

The predicted salary is between 11.44 - 11.44 £ per hour.

Club Med is seeking a Customer Care Intern for its London office, offering a dynamic opportunity in customer service within the travel industry. This full-time internship lasts for 12 months and requires candidates to be enrolled in a relevant degree program.

Responsibilities include:

  • Assisting customers
  • Handling claims
  • Maintaining records

Compensation ranges from £8.60 to £11.44 per hour, with the opportunity for remote work two days a week.

Customer Care Intern: Travel & Hospitality, Remote 2d/wk in London employer: Club Med

At Club Med, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive in the travel and hospitality sector. As a Customer Care Intern, you will benefit from flexible remote working options, competitive compensation, and invaluable hands-on experience, all while being part of a supportive team dedicated to your professional growth and development.

Club Med

Contact Details:

Club Med Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Care Intern: Travel & Hospitality, Remote 2d/wk in London

Get Involved with Local Travel Groups

Join local travel and tourism groups or clubs online where you can meet like-minded people and professionals in the field. They're often great for sharing internship opportunities and can provide valuable insights into the industry!

Attend Tourism Events and Fairs

Keep an eye out for tourism fairs, expos, or trade shows in your area. Not only can you learn a lot about the industry, but these events are also prime spots to connect with potential employers like Club Med or other travel agencies looking for interns.

Utilise Your University Career Resources

Don’t forget to tap into your university's career services! They often have connections with travel companies and can help you find internships like the one at Club Med that may not be widely advertised.

Showcase Your Travel Experience

Create a blog or social media page where you share your travel experiences, tips, or destination guides. This not only builds your portfolio but also demonstrates your passion for travel to potential employers. When you apply to Club Med, let them see that enthusiasm!

We think you need these skills to ace Customer Care Intern: Travel & Hospitality, Remote 2d/wk in London

Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Customer Service
Teamwork

Some tips for your application 🫡

Show Off Your Passion for Travel:We want to see your enthusiasm for the travel and tourism industry, so make sure to highlight any relevant experiences in your CV and cover letter. Whether it's study abroad experiences, travel blogs, or customer service in hospitality, show us how your love for travel aligns with the internship at Club Med.

Personalise Your Application for the Role:Tailor your application to fit the specific internship role at Club Med. Use the job description to guide your cover letter, incorporating keywords that reflect the skills and qualities being sought after. This not only shows you’ve done your homework but also makes it clear why you’d be a great fit.

Highlight Relevant Coursework or Projects:If you’ve taken courses related to travel, tourism, or marketing, don’t forget to mention them! Outline any projects or assignments that showcase your skills or knowledge about the travel industry. This gives us a peek into your academic background and readiness for this internship.

Keep It Professional but Conversational:While the travel industry can be relaxed and fun, your application still needs a hint of professionalism. Use a friendly tone in your cover letter, but maintain clarity and structure. Let us see your personality shine through while making it easy for us to read your application!

How to prepare for a job interview at Club Med

Map Out Your Travel Knowledge

Brush up on your travel and tourism knowledge, including popular destinations, trends, and travel regulations. The interviewers at Club Med will likely quiz you on your familiarity with the industry, so being able to speak confidently about recent developments can really set you apart.

Show Your Customer Service Skills

In tourism, dealing with customer enquiries and problems is a big part of the job. Be ready to share examples of how you've effectively handled customer service situations in the past—if you can weave in a personal travel experience, even better! This will show your potential to excel in an internship at Club Med.

Prepare for Role-Playing Scenarios

Expect some role-playing or situational-based questions during your interview. Interviewers might put you in a hypothetical scenario where you need to help a customer with a travel booking issue. Practising these types of scenarios beforehand can help us stay calm and think on our feet.

Demonstrate Your Eagerness to Learn

As this is an internship, make it clear that you're excited about learning and gaining experience in the travel sector. Have specific reasons why you want to intern at Club Med, and show how this opportunity aligns with your career goals in the travel-tourism field. Being enthusiastic can make a massive impression!