Join to apply for the People & Culture Manager role at Club L London
Join to apply for the People & Culture Manager role at Club L London
About Us
Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.
About Us
Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.
Collaboration, communication and curiosity drive our extraordinary workforce – an ambitious team of diverse, experienced and up-and-coming talents that we think you’d fit right into.
A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker.
The Role
Club L London is seeking a dedicated and experienced People and Culture Manager to join our team on an initial fixed-term basis (12 months) with scope to become permanent. As the People and Culture Manager, you will play a pivotal role in creating and maintaining a positive and inclusive work culture, fostering employee engagement, and supporting the development and well-being of our talented workforce.
Roles And Responsibilities
- Culture Development: Lead initiatives to cultivate and maintain a positive and inclusive workplace culture that aligns with Club L London\'s values and mission.
- Employee Engagement: Develop and implement strategies to enhance employee engagement, including employee surveys, recognition programs, and regular feedback mechanisms.
- Talent Development & Succession: Work closely with managers to identify and nurture talent within the organisation, supporting career development, training, and mentorship programs and to work with department managers to build a robust succession plan. Training, coaching and mentoring line managers in people management.
- Performance Management: Oversee performance appraisal processes, providing guidance to managers and employees to ensure fair and constructive performance feedback and goal setting.
- Recruitment and Onboarding: Collaborate with the Talent Acquisition Manager to ensure a seamless onboarding experience for new hires, ensuring they are integrated into the company culture from day one.
- Employee Relations: Address employee concerns, conflicts, and grievances professionally and confidentially, fostering a harmonious work environment.
- Compliance: Ensure compliance with labour laws, regulations, and company policies, and make recommendations for policy improvements when necessary.
- Diversity and Inclusion: Promote diversity and inclusion initiatives, working to create a workforce that reflects a variety of backgrounds and perspectives.
- Benefits and Compensation: Oversee the administration of employee benefits and compensation programs, ensuring they remain competitive and align with industry standards.
- HR Analytics: Utilise HR data and analytics to track key performance indicators, identify trends, and make data-driven recommendations for improvement.
Some key measures include:
- Positive Workplace Culture: create and maintain a positive, inclusive, and engaging workplace culture where employees feel valued, motivated, and connected to the company\'s mission and values.
- High Employee Engagement: implementing strategies and initiatives that result in high levels of employee engagement. This includes regular feedback, recognition programs, and opportunities for employees to voice their opinions.
- Talent Development: actively support talent development within the organisation, helping employees identify their career goals and providing them with the tools, resources, and opportunities to grow and advance within the company.
- Effective Performance Management: facilitating effective performance management processes, ensuring that employees receive constructive feedback, have clear performance goals, and understand how their work contributes to the company\'s success.
More About You
- Proven experience as an HR Manager or in a similar role
- Strong knowledge of HR best practices, employment laws, and regulations.
- Excellent interpersonal and communication skills.
- Strategic thinker with the ability to drive cultural change.
- Proficiency in HRIS software and Microsoft Office Suite.
- Strong problem-solving and conflict resolution skills.
- A commitment to fostering diversity and inclusion within the workplace.
- Bi-annual bonus scheme
- 25 days of annual leave (plus bank holidays)
- Extra day off for your birthday
- Flexible working hours around core hours of 10-4
- 40% staff discount across Club L and Lavish Alice products
- Cycle to work scheme
- Healthcare Cashplan
- Free onsite gym
- Enhanced pension contribution
- Enhanced maternity and sick pay
- Free snacks, drinks & treats
- Social events
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Human ResourcesIndustries
Retail Apparel and Fashion
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