About Us
Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures. From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly.
Key Responsibilities
Collaboration & Cross Functional Partnership
- Proactively support the team in raising and addressing trading requests while maintaining clear visibility and communication with senior leadership regarding priorities and any declines.
- Work closely with relevant stakeholders to ensure seamless execution of new site setups.
- Collaborate with the Development team to implement, test, and optimise website changes that improve conversion rate (CVR).
- Lead and manage wider cross-functional projects as required.
Site & Trading Execution
- Take full ownership of assigned websites, ensuring junior team members maintain site standards and implement required updates.
- Ensure a seamless and intuitive user experience across all digital touchpoints.
- Support and mentor junior team members through competitor research, product mix analysis, and pricing strategy reviews to identify growth opportunities and performance improvements.
Analysis & Optimisation
- Monitor and evaluate territory performance against targets and expectations.
- Analyse product mix and weighted availability to ensure the optimal balance that maximises revenue.
- Track customer trends to improve customer satisfaction and overall site performance.
- Focus on increasing units and orders by identifying opportunities to grow and enhance key performance indicators (KPIs).
- Use analytical tools such as PowerBI and Google Analytics (GA) to identify, implement, and measure site improvements, with a particular focus on mobile performance, customer journey optimisation, and conversion rate growth.
- Analyse KPIs including:
- Revenue (MoM / YoY)
- Average Order Value (AOV)
- Conversion Rate (CVR)
- Traffic
- Gross Profit
- Gross Margin %
- Assess the wider impact of front-end and back-end changes, providing feedback on business implications, risks, and improvement opportunities.
- Prepare and distribute daily and weekly trading performance reports for the Senior Leadership Team (SLT).
Leadership & Team Development
- Provide guidance, coaching, and support to junior team members.
- Promote best practices in trading, site management, and performance analysis.
- Foster a culture of continuous improvement, accountability, and collaboration.
- Support team capability development through knowledge sharing and mentoring.
Skills & Experience Required
- Strong experience in e-commerce trading
- Advanced analytical skills with experience using Google Analytics and business reporting tools.
- Proven ability to interpret data and translate insights into commercial actions.
- Strong stakeholder management and cross-functional collaboration skills.
- Experience managing website optimisation initiatives and conversion rate improvements.
- Excellent project management and organisational skills.
- Strong communication and presentation skills, including reporting to senior leadership.
- Leadership or mentoring experience preferred.
Key Performance Measures
- Revenue growth
- Conversion rate (CVR)
- Average order value (AOV)
- Traffic growth and engagement
- Customer experience metrics
- Successful delivery of trading and optimisation initiatives
- Team development and capability building
What's on offer?
- Annual bonus scheme
- Bi-Annual Dress Allowance
- 25 days of annual leave (plus bank holidays)
- Extra day off for your birthday
- Flexible working hours around core hours of 10-4
- Early Finish Fridays
- Cycle to work scheme
- 40% staff discount across Club L and Lavish Alice products
- Healthcare Cashplan
- Free onsite gym
- Enhanced pension contribution
- Enhanced maternity and sick pay
- Free snacks, drinks & treats
- Social events
StudySmarter Expert Advice🤫
We think this is how you could land Senior US E-commerce Executive in Manchester
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Club L London are looking for when hiring for a Senior US E-commerce Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Club L London for the Senior US E-commerce Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Club L London as a Senior US E-commerce Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Club L London’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior US E-commerce Executive.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Club L London, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Club L London's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Club L London. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Club L London
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Club L London uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Club L London. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
