At a Glance
- Tasks: Support and grow our Polish e-commerce presence with trading activities and customer journey optimisation.
- Company: Join Club L London, a next-gen online fashion retailer for trend-setting women.
- Benefits: Enjoy flexible hours, generous leave, staff discounts, and a vibrant work culture.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make an impact in the fashion industry while connecting with a global community.
- Qualifications: Fluent in Polish and English, with e-commerce experience and strong analytical skills.
The predicted salary is between 24000 - 27000 £ per year.
About Us
Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures. From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly.
The Role
Club L London is looking for a commercially driven and detail oriented Polish E-Commerce Executive to support and grow our presence within the Polish market. This role will be responsible for executing trading activity, optimising the onsite customer journey, supporting campaign launches, and ensuring a seamless localised experience for Polish customers.
Key Responsibilities
- Commercial Ownership
- Support the commercial performance of the Polish market, taking ownership of Revenue and Conversion.
- Monitor daily trading KPIs including Revenue, Conversion Rate, Average Order Value (AOV), Traffic, Bounce Rate and Product Availability.
- Identify commercial risks and opportunities, escalating issues early with proposed solutions.
- Develop an understanding of the key commercial drivers that influence market performance.
- Trading & Campaign Execution
- Execute all onsite trading activity across campaigns, product launches and key trading events.
- Support homepage updates, navigation improvements and category merchandising.
- Recommend improvements to product visibility, collections and merchandising based on customer behaviour and performance.
- Support promotional execution and campaign implementation in collaboration with Marketing.
- Work closely with Merchandising and Product to ensure new product launches and seasonal campaigns are delivered successfully.
- Share commercial insights that help influence trading decisions across the business.
- Build collaborative relationships across departments to improve execution and customer experience.
- Customer Experience & Conversion Optimisation
- Review customer behaviour to identify friction throughout the onsite journey.
- Support A/B testing and Conversion Rate Optimisation (CRO) initiatives.
- Identify opportunities to improve navigation, search, product discovery and onsite content.
- Recommend customer journey improvements that increase conversion.
- Localisation & Market Excellence
- Translate and localise product descriptions, campaign messaging, marketing content, banners and onsite copy from English into Polish.
- Ensure all Polish content reflects the Club L London brand while remaining culturally relevant for local customers.
- Conduct quality assurance checks to maintain consistency, accuracy and localisation standards.
- Act as the voice of the Polish customer by identifying local market opportunities and customer needs.
- Insight & Analysis
- Produce daily and weekly trading summaries highlighting performance, risks and opportunities.
- Analyse trading data to identify actionable recommendations.
- Monitor competitor activity, pricing, promotions and emerging market trends.
- Use analytical tools to evaluate trading performance and measure the success of commercial initiatives.
- Convert insights into practical recommendations that improve commercial performance.
Key Skills & Qualifications
- Fluency in Polish and English (written and verbal) is essential.
- Previous experience in ecommerce, preferably within fashion or retail.
- Shopify experience is essential.
- Strong understanding of ecommerce trading and onsite optimization.
- Experience with Polish translations and localisation for ecommerce or digital platforms.
- Strong analytical mindset with the ability to interpret data and drive improvements.
- Proficiency in Microsoft Excel and Shopify systems.
- Excellent attention to detail and organizational skills.
- Clear, precise, and influential written and verbal communication skills.
- Ability to build collaborative relationships across teams and work effectively in a fast paced environment.
What's on offer?
- Annual bonus scheme
- Bi-Annual Dress Allowance
- 25 days of annual leave (plus bank holidays)
- Extra day off for your birthday
- Flexible working hours around core hours of 10-4
- Early Finish Fridays
- Cycle to work scheme
- 40% staff discount across Club L and Lavish Alice products
- Healthcare Cashplan
- Free onsite gym
- Enhanced pension contribution
- Enhanced maternity and sick pay
- Free snacks, drinks & treats
- Social events
Ecommerce Assistant - Poland E-Commerce · Manchester HQ employer: Club L London
CLUB L LONDON in Manchester is an exceptional employer, offering a dynamic work culture that prioritises flexibility and employee well-being. With attractive benefits and opportunities for professional growth, the company fosters an environment where innovative ideas are encouraged, making it an ideal place for those looking to make a meaningful impact in procurement.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Assistant - Poland E-Commerce · Manchester HQ
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Club L London are looking for when hiring for a Ecommerce Assistant - Poland E-Commerce · Manchester HQ.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Club L London for the Ecommerce Assistant - Poland E-Commerce · Manchester HQ, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Club L London as a Ecommerce Assistant - Poland E-Commerce · Manchester HQ, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Club L London’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Assistant - Poland E-Commerce · Manchester HQ.
We think you need these skills to ace Ecommerce Assistant - Poland E-Commerce · Manchester HQ
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Club L London, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Club L London's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Club L London. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Club L London
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Club L London uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Club L London. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
