At a Glance
- Tasks: Manage ski tours for schools, promoting bespoke trips and securing consultations.
- Company: Join Club Europe, a leader in youth travel with 46 years of experience.
- Benefits: Enjoy hybrid working, 28 days holiday, and opportunities to travel abroad.
- Other info: Dynamic team environment with extensive training and career growth opportunities.
- Why this job: Combine your passion for skiing with a rewarding career in youth travel.
- Qualifications: Sales experience and a love for skiing or snowboarding are essential.
The predicted salary is between 30000 - 40000 € per year.
Full-time, permanent role – 37.5 hours a week (Mon-Fri).
With 46 years’ experience, Club Europe are UK leaders in organising youth travel. We are specialists in school ski tours, concert and educational tours, throughout Europe and beyond.
We are looking for a dynamic new Ski Tours Account Manager to join our growing team. This is a full-time role of 37.5 hours a week with a minimum of 30 minutes per day lunch break (unpaid).
Our ski tours team arranges school and youth tours to European ski resorts for both UK and international schools. We create bespoke ski trips including all the essential ski elements, plus excursions, to meet our clients’ individual requirements.
Hybrid working (London office + remote working) ~ Training – initially in our London office 2-3 days per week with increased remote flexibility upon the successful completion of probation for the right candidate.
- 28 days holidays (8 bank holidays inclusive) plus 3 days gifted Christmas closure days.
- Extensive training on our ski tour programme.
- Opportunities to travel abroad.
- Workplace pension after probationary period.
- Private healthcare scheme (subject to eligibility and length of service – currently 3 years).
Requirements:
- Passion for skiing or snowboarding.
- At least 1 year’s sales and customer service experience.
- Experience of travelling to or working in European ski resorts.
- Excellent standard of spoken and written English.
- Outstanding communication, customer service and people skills.
- Good knowledge of the Microsoft Office package and ability to learn new systems and tools.
Responsibilities:
- Proactively identifying and contacting ski leaders with the aim of promoting our ski tours and securing initial consultations.
- Developing strategies and using successful sales tools and techniques to convert prospective clients into sales.
- Using your own ski and travel experience to advise clients on our destinations and ski products.
- Meeting your sales target.
Due to the nature of our business, all successful applicants are DBS checked. We are happy to support reasonable adjustments to candidates during the interview process.
Telephone Account Manager - Overseas in London employer: Club Europe Group Travel
At Club Europe, we pride ourselves on being a leading employer in the youth travel sector, offering a vibrant work culture that values passion and expertise in skiing. Our team enjoys a supportive environment with extensive training, opportunities for international travel, and a hybrid working model that promotes work-life balance. With competitive benefits including generous holiday allowances and a private healthcare scheme, we are committed to fostering employee growth and satisfaction in our London-based office.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Account Manager - Overseas in London
✨Tip Number 1
Get to know the company inside out! Research Club Europe, their ski tours, and their values. This way, when you chat with them, you can show off your passion for skiing and how you fit into their team.
✨Tip Number 2
Practice your pitch! Think about how your sales experience and customer service skills can shine in this role. Be ready to share specific examples of how you've turned prospects into happy clients.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might give you insider tips or even refer you directly, which can really boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the world of ski tours.
We think you need these skills to ace Telephone Account Manager - Overseas in London
Some tips for your application 🫡
Show Your Passion for Skiing:Make sure to highlight your love for skiing or snowboarding in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the sport and the experiences it brings.
Tailor Your Experience:When detailing your sales and customer service experience, be specific! Use examples that relate to the ski industry or travel, so we can see how your background fits with what we do at Club Europe.
Be Clear and Concise:We appreciate a well-structured application. Keep your language clear and to the point, showcasing your communication skills. Remember, we’re looking for someone who can communicate effectively with clients!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Club Europe Group Travel
✨Know Your Ski Stuff
Make sure you brush up on your skiing knowledge! Familiarise yourself with popular ski resorts, the types of tours offered, and any unique selling points that Club Europe has. This will show your passion for the industry and help you connect with the interviewers.
✨Show Off Your Sales Skills
Prepare to discuss your previous sales and customer service experiences. Think of specific examples where you successfully converted leads into sales or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Ready to Talk Strategy
Since the role involves developing strategies to attract clients, come prepared with ideas on how you would promote ski tours. Think about what sales tools and techniques you could use to engage potential customers and how your own travel experiences can enhance your pitch.
✨Practice Your Communication Skills
Outstanding communication is key for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering common interview questions.
