At a Glance
- Tasks: Manage ski tours, promote trips, and build relationships with clients.
- Company: Join a family-run company with 46 years of experience in youth travel.
- Benefits: Earn a competitive salary, enjoy hybrid working, and receive extensive training.
- Other info: Opportunities to travel abroad and grow within a supportive team.
- Why this job: Combine your passion for skiing with a rewarding career in travel.
- Qualifications: Sales experience, passion for skiing, and excellent communication skills.
The predicted salary is between 30000 - 35000 € per year.
Full-time, permanent role – 37.5 hours a week (Mon-Fri). With 46 years' experience, Club Europe are UK leaders in organising youth travel. We are specialists in school ski tours, concert and educational tours, throughout Europe and beyond.
We are looking for a dynamic new Ski Tours Account Manager to join our growing team. This is a full-time role of 37.5 hours a week with a minimum of 30 minutes per day lunch break (unpaid).
Our ski tours team arranges school and youth tours to European ski resorts for both UK and international schools. We create bespoke ski trips including all the essential ski elements, plus excursions, to meet our clients' individual requirements.
Club Europe provides:
- Salary: £30,000 base salary + commission. OTE £35,000 in first year (uncapped)
- Hybrid working (London office + remote working)
- Training – initially in our London office 2-3 days per week with offer increased remote flexibility upon the successful completion of probation for the right candidate
- 28 days holidays (8 bank holidays inclusive) plus 3 days gifted Christmas closure days
- Extensive training on our ski tour programme
- Small family-run company with great team spirit
- Opportunities to travel abroad
- Workplace pension after probationary period
- Private healthcare scheme (subject to eligibility and length of service – currently 3 years)
Do you have the following?
- Passion for skiing or snowboarding
- At least 1 year's sales and customer service experience
- Experience of travelling to or working in European ski resorts
- Determination and resilience, with high levels of confidence
- Excellent standard of spoken and written English
- Finely tuned administrative skills with the ability to prioritise tasks
- Outstanding communication, customer service and people skills
- Good knowledge of the Microsoft Office package and ability to learn new systems and tools
Your duties and responsibilities will include:
- Proactively identifying and contacting ski leaders with the aim of promoting our ski tours and securing initial consultations.
- Developing strategies and using successful sales tools and techniques to convert prospective clients into sales.
- Using your own ski and travel experience to advise clients on our destinations and ski products.
- Managing warm leads and ensuring Club Europe remains the preferred choice over competitors.
- Maintaining and developing relationships with your clients until their departure on tour, through meetings, calls and emails.
- Meeting your sales target.
How to Apply:
Please send a CV and covering letter to Alison Wareham at recruitment@club-europe.co.uk. Your covering letter should state why you are suitable for this position. Due to the nature of our business all successful applicants are DBS checked. Closing date for applications: 31st May 2026.
As an equal opportunities employer, we are committed to being inclusive and welcome applications from all individuals who meet the requirements of the role. We are happy to support reasonable adjustments to candidates during the interview process.
Ski Tours Account Manager in London employer: Club Europe Group Travel
Club Europe is an exceptional employer, offering a dynamic work environment where passion for skiing meets professional growth. With a strong emphasis on team spirit and employee development, we provide extensive training, hybrid working options, and opportunities to travel abroad, all while ensuring a supportive atmosphere in our family-run company. Our competitive salary package, generous holiday allowance, and additional benefits like private healthcare make us an attractive choice for those seeking a rewarding career in youth travel.
StudySmarter Expert Advice🤫
We think this is how you could land Ski Tours Account Manager in London
✨Tip Number 1
Get to know the company inside out! Research Club Europe, their ski tours, and their values. This way, when you chat with them, you can show off your passion for skiing and how you fit into their team spirit.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Ski Tours Account Manager role. Plus, it shows you're genuinely interested!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and customer service. Use your own travel experiences to illustrate your points. Remember, they want to see your determination and resilience in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Club Europe family right from the start.
We think you need these skills to ace Ski Tours Account Manager in London
Some tips for your application 🫡
Craft a Compelling CV:Your CV is your first impression, so make it count! Highlight your sales and customer service experience, especially if you've worked in ski resorts or have a passion for skiing. Tailor it to show how your skills align with the Ski Tours Account Manager role.
Nail the Covering Letter:This is your chance to shine! Use your covering letter to explain why you're the perfect fit for the position. Share your enthusiasm for skiing and how your experiences can benefit our team at Club Europe. Keep it engaging and personal!
Showcase Your Communication Skills:As an Account Manager, communication is key. Make sure your written application reflects your excellent standard of spoken and written English. Clear, concise, and friendly language will help us see your potential to connect with clients.
Apply Through Our Website:We love seeing applications come through our website! It helps us keep everything organised and ensures your application gets the attention it deserves. So, don’t hesitate – send your CV and covering letter to Alison Wareham today!
How to prepare for a job interview at Club Europe Group Travel
✨Know Your Ski Stuff
Make sure you brush up on your skiing or snowboarding knowledge before the interview. Be ready to share your personal experiences and how they relate to the role. This will show your passion for the industry and help you connect with the interviewers.
✨Show Off Your Sales Skills
Since this role involves sales, prepare examples of your past successes in customer service and sales. Think about specific situations where you turned a lead into a sale or resolved a customer issue effectively. This will demonstrate your determination and resilience.
✨Research Club Europe
Familiarise yourself with Club Europe's offerings and values. Understanding their approach to ski tours and what sets them apart from competitors will allow you to tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team culture, training opportunities, or future growth within the company. It shows that you're engaged and serious about the position.
