At a Glance
- Tasks: Manage ski tours for schools, promoting and securing bookings with your passion for skiing.
- Company: Join Club Europe, the UK leader in youth travel with 46 years of experience.
- Benefits: Enjoy hybrid working, 28 days holiday, private healthcare, and opportunities to travel abroad.
- Other info: Dynamic team environment with extensive training and career growth opportunities.
- Why this job: Combine your love for skiing with a rewarding career in youth travel.
- Qualifications: Sales experience, excellent communication skills, and a passion for skiing or snowboarding.
The predicted salary is between 30000 - 40000 € per year.
Full-time, permanent role – 37.5 hours a week (Mon-Fri).
With 46 years’ experience, Club Europe are UK leaders in organising youth travel. We are specialists in school ski tours, concert and educational tours, throughout Europe and beyond.
We are looking for a dynamic new Ski Tours Account Manager to join our growing team. This is a full-time role of 37.5 hours a week with a minimum of 30 minutes per day lunch break (unpaid).
Our ski tours team arranges school and youth tours to European ski resorts for both UK and international schools. We create bespoke ski trips including all the essential ski elements, plus excursions, to meet our clients’ individual requirements.
Hybrid working (London office + remote working) ~ Training – initially in our London office 2-3 days per week with offer increased remote flexibility upon the successful completion of probation for the right candidate.
- 28 days holidays (8 bank holidays inclusive) plus 3 days gifted Christmas closure days
- Extensive training on our ski tour programme
- Opportunities to travel abroad
- Workplace pension after probationary period
- Private healthcare scheme (subject to eligibility and length of service – currently 3 years)
Requirements:
- Passion for skiing or snowboarding
- At least 1 year’s sales and customer service experience
- Experience of travelling to or working in European ski resorts
- Excellent standard of spoken and written English
- Outstanding communication, customer service and people skills
- Good knowledge of the Microsoft Office package and ability to learn new systems and tools
Responsibilities:
- Proactively identifying and contacting ski leaders with the aim of promoting our ski tours and securing initial consultations.
- Developing strategies and using successful sales tools and techniques to convert prospective clients into sales.
- Using your own ski and travel experience to advise clients on our destinations and ski products.
- Meeting your sales target.
Due to the nature of our business, all successful applicants are DBS checked. We are happy to support reasonable adjustments to candidates during the interview process.
Overseas Telephone Account Manager in London employer: Club Europe Group Travel
At Club Europe, we pride ourselves on being a leading employer in the youth travel sector, offering a vibrant work culture that values passion and expertise in skiing. Our team enjoys a supportive environment with extensive training, opportunities for international travel, and a hybrid working model that promotes work-life balance. With competitive benefits including generous holiday allowances and private healthcare, we are committed to fostering employee growth and satisfaction in our London-based office.
StudySmarter Expert Advice🤫
We think this is how you could land Overseas Telephone Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the ski and travel industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know someone who knows someone, so leverage that!
✨Tip Number 2
Prepare for those interviews! Research Club Europe and their ski tours inside out. Think about how your experience aligns with their needs and be ready to share your passion for skiing. We want to see that enthusiasm shine through!
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your sales achievements and customer service successes. Use real examples from your past roles to demonstrate how you can bring value to the Ski Tours team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace Overseas Telephone Account Manager in London
Some tips for your application 🫡
Show Your Passion for Skiing:Make sure to highlight your love for skiing or snowboarding in your application. We want to see that you’re not just applying for the role, but that you genuinely care about the sport and the experiences it brings.
Tailor Your Experience:When detailing your sales and customer service experience, be specific! Use examples that relate to the ski industry or travel, as this will show us you understand our business and can hit the ground running.
Be Clear and Concise:We appreciate a well-structured application. Keep your language clear and to the point, showcasing your communication skills. Remember, we’re looking for someone who can communicate effectively with clients!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Club Europe Group Travel
✨Know Your Ski Stuff
Make sure you brush up on your skiing knowledge! Familiarise yourself with popular ski resorts, the types of tours offered, and any recent trends in the ski industry. This will not only show your passion for skiing but also help you answer questions confidently.
✨Show Off Your Sales Skills
Prepare examples from your past sales and customer service experiences. Think about specific situations where you successfully converted a lead or resolved a customer issue. This will demonstrate your ability to meet sales targets and provide excellent service.
✨Practice Your Communication
Since this role requires outstanding communication skills, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you present your ideas and respond to questions.
✨Be Ready to Discuss Strategies
Think about successful sales strategies you've used in the past. Be prepared to discuss how you would approach promoting ski tours and securing consultations with potential clients. This shows that you're proactive and have a strategic mindset.
