At a Glance
- Tasks: Manage ski tours, promote trips, and secure consultations with clients.
- Company: Join Club Europe, a leader in youth travel with 46 years of experience.
- Benefits: Enjoy hybrid working, 28 days holiday, and opportunities to travel abroad.
- Other info: Dynamic team environment with extensive training and career growth opportunities.
- Why this job: Combine your passion for skiing with a rewarding career in travel management.
- Qualifications: Sales experience, excellent communication skills, and a love for skiing required.
The predicted salary is between 30000 - 40000 € per year.
Full-time, permanent role – 37.5 hours a week (Mon-Fri).
With 46 years’ experience, Club Europe are UK leaders in organising youth travel. We are specialists in school ski tours, concert and educational tours, throughout Europe and beyond.
We are looking for a dynamic new Ski Tours Account Manager to join our growing team. This is a full-time role of 37.5 hours a week with a minimum of 30 minutes per day lunch break (unpaid).
Our ski tours team arranges school and youth tours to European ski resorts for both UK and international schools. We create bespoke ski trips including all the essential ski elements, plus excursions, to meet our clients’ individual requirements.
Hybrid working (London office + remote working) ~ Training – initially in our London office 2-3 days per week with offer increased remote flexibility upon the successful completion of probation for the right candidate.
- 28 days holidays (8 bank holidays inclusive) plus 3 days gifted Christmas closure days
- Extensive training on our ski tour programme
- Opportunities to travel abroad
- Workplace pension after probationary period
- Private healthcare scheme (subject to eligibility and length of service – currently 3 years)
Requirements:
- Passion for skiing or snowboarding
- At least 1 year’s sales and customer service experience
- Experience of travelling to or working in European ski resorts
- Excellent standard of spoken and written English
- Outstanding communication, customer service and people skills
- Good knowledge of the Microsoft Office package and ability to learn new systems and tools
Responsibilities:
- Proactively identifying and contacting ski leaders with the aim of promoting our ski tours and securing initial consultations.
- Developing strategies and using successful sales tools and techniques to convert prospective clients into sales.
- Using your own ski and travel experience to advise clients on our destinations and ski products.
- Meeting your sales target.
Due to the nature of our business, all successful applicants are DBS checked. We are happy to support reasonable adjustments to candidates during the interview process.
Accounts Manager - Hybrid & Flexible Working in London employer: Club Europe Group Travel
At Club Europe, we pride ourselves on being a leading employer in the youth travel sector, offering a dynamic work environment that embraces hybrid and flexible working arrangements. Our commitment to employee growth is evident through extensive training opportunities, the chance to travel abroad, and a supportive culture that values passion for skiing and customer service. With generous holiday allowances and a focus on work-life balance, we provide an enriching workplace where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Manager - Hybrid & Flexible Working in London
✨Tip Number 1
Get to know the company inside out! Research Club Europe, their ski tours, and their values. This way, when you chat with them, you can show off your passion for skiing and how you fit into their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Ski Tours Account Manager role.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and customer service. Use your own ski experiences to illustrate your points and make your answers memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at Club Europe.
We think you need these skills to ace Accounts Manager - Hybrid & Flexible Working in London
Some tips for your application 🫡
Show Your Passion for Skiing:Make sure to highlight your love for skiing or snowboarding in your application. We want to see that you’re not just applying for the role, but that you genuinely care about the sport and the experiences it brings.
Tailor Your Experience:When detailing your sales and customer service experience, be specific! Use examples that relate directly to the ski tours industry or similar fields. This helps us see how your background fits perfectly with what we do.
Be Clear and Concise:We appreciate a well-structured application. Keep your language clear and to the point, showcasing your communication skills. Remember, this is your chance to impress us with your written English!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Club Europe Group Travel
✨Know Your Ski Stuff
Make sure you brush up on your skiing knowledge! Familiarise yourself with popular ski resorts, the types of tours offered, and any recent trends in the ski industry. This will not only show your passion for skiing but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare examples from your previous sales and customer service experience that highlight your ability to connect with clients and close deals. Think about specific strategies you've used to convert leads into sales, as this is crucial for the role.
✨Practice Your Communication
Since outstanding communication is key, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering potential questions.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle various situations with clients. Prepare by thinking through past experiences where you had to resolve issues or adapt to changing circumstances, especially in a travel context.
