Master Fitter/Builder UK in Hemel Hempstead

Club Champion, established in 2010, has grown from a regional three-studio fitting business into the world's number one trusted premium golf custom fitting company with 150+ studios across the United States, Australia, Canada and the United Kingdom. We are currently recruiting for a Master Fitter & Builder to join our brand new Hemel Hempstead Studio, due to be open in August 2026. You would be joining a UK team of fitters who boast great tenure and experience, and you would be joining a worldwide company with over 600+ employees.

JOB SUMMARY:

Master Fitters & Builders work one-on-one with customers to provide a tour-level club fitting experience. This position presents tour-level club fitting services through providing in-depth club fitting knowledge while also possessing the interpersonal skills to sell relationally to our clients. Master Fitters are also responsible for building networks, managing customer relationships, and assisting with all store operations as required by their manager.

ESSENTIAL FUNCTIONS

• Conducts innovative tour-level fitting experiences
• Read, interpret, and explain data points in the club fitting process
• Oversee customer relations by growing and maintaining the fittings for their studio and personal clients
• Maintain brand standards by keeping work place up to studio standards
• Operate technology including, but not limited to: Trackman, Salesforce, Sam Putt Lab, and Microsoft Office
• Builds golf clubs to tightest tolerances in the industry
• Utilise relational selling methods to grow business metrics
• Communicate with current and potential customers to help keep and grow the studio’s customer base
• Performs other duties as assigned

Qualifications

Ideal Candidate: The Ideal candidate will either come from a sales background or have the confidence to speak openly with customers, in what is a sales environment. A top-level golf background is not essential, but you must be a passionate golf enthusiast as your working world will be golf golf golf. When not custom fitting, there is a requirement to complete sales related Admin, goods in and out procedures, equipment builds and repairs, and pro-active sales activity which will be mainly phone and email based. Although full training will be provided on all of these elements, some prior experience would be desired. The successful candidate will be required to complete a 4-week training course in our company head office, which is situated in Willowbrook, Chicago in the United States.

COMPENSATION

The annual salary for the position is £28,000 to £32,000 depending on experience. This job is also eligible for 2.1% Commission and an annual Performance Bonus. The role is a 5-day working week, spread over the 7-day week with the potential of occasional evening work.

EDUCATION AND EXPERIENCE REQUIRED

• College degree preferred
• Experience with club fitting and launch monitors required
• 1+ years in sales experience required
• Experience selling custom golf clubs preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge, skill and ability to know and understand golf
• Customer Focus
• Communication skills - written, verbal, and non-verbal
• Time management
• Ability to work in a fast-paced environment
• Decision making
• Develop peer relationships
• Presentation skills

WORK ENVIRONMENT

Studio locations with hitting bays, Build shop

EQUIPMENT USED TO PERFORM THE JOB

• SalesForce
• Trackman
• Sam Putt Lab
• Microsoft Office
• Build-Shop equipment (including vices, saws, sanding belts, etc)

PHYSICAL ABILITIES

• Ability to stand or sit for extended periods and demonstrate motions as needed
• Ability to work with their hands as needed to build golf clubs
• Must be able to lift up to 50 lbs, at a time.

Club Champion, an equal opportunity employer, is committed to equal opportunity for all employees and applicants. We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, colour, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behaviour, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses. All applications are strictly confidential; to learn more about this role please apply and a member of the team will be in touch.