At a Glance
- Tasks: Provide top-notch club fitting experiences and build custom golf clubs.
- Company: Join Club Champion, the world's leading premium golf custom fitting company.
- Benefits: Competitive salary, commission, performance bonuses, and a dynamic work environment.
- Other info: Work in a supportive team with opportunities for growth and development.
- Why this job: Combine your passion for golf with a rewarding career in a fun, energetic studio.
- Qualifications: Sales experience and a love for golf are essential; training provided!
The predicted salary is between 28000 - 32000 £ per year.
Club Champion, established in 2010, has grown from a regional three-studio fitting business into the world's number one trusted premium golf custom fitting company with 150+ studios across the United States, Australia, Canada and the United Kingdom. We are currently recruiting for a Master Fitter & Builder to join our brand new Edinburgh Studio, due to open at the end of August 2026. You would be joining a UK team of fitters who boast great tenure and experience, and you would be joining a worldwide company with over 600+ employees.
JOB SUMMARY:
Master Fitters & Builders work one-on-one with customers to provide a tour-level club fitting experience. This position presents tour-level club fitting services through providing in-depth club fitting knowledge while also possessing the interpersonal skills to sell relationally to our clients. Master Fitters are also responsible for building networks, managing customer relationships, and assisting with all store operations as required by their manager.
ESSENTIAL FUNCTIONS
- Conducts innovative tour-level fitting experiences
- Read, interpret, and explain data points in the club fitting process
- Oversee customer relations by growing and maintaining the fittings for their studio and personal clients
- Maintain brand standards by keeping work place up to studio standards
- Operate technology including, but not limited to: Trackman, Salesforce, Sam Putt Lab, and Microsoft Office
- Builds golf clubs to tightest tolerances in the industry
- Utilise relational selling methods to grow business metrics
- Communicate with current and potential customers to help keep and grow the studio’s customer base
- Performs other duties as assigned
Ideal Candidate:
The Ideal candidate will either come from a sales background or have the confidence to speak openly with customers, in what is a sales environment. A top-level golf background is not essential, but you must be a passionate golf enthusiast as your working world will be golf golf golf. When not custom fitting, there is a requirement to complete sales related Admin, goods in and out procedures, equipment builds and repairs, and pro-active sales activity which will be mainly phone and email based. Although full training will be provided on all of these elements, some prior experience would be desired. The successful candidate will be required to complete a 4-week training course in our company head office, which is situated in Willowbrook, Chicago in the United States.
COMPENSATION
The annual salary for the position is £28,000 to £32,000 depending on experience. This job is also eligible for 2.1% Commission and an annual Performance Bonus. The role is a 5-day working week, spread over the 7-day week with the potential of occasional evening work.
EDUCATION AND EXPERIENCE REQUIRED
- College degree preferred
- Experience with club fitting and launch monitors required
- 1+ years in sales experience required
- Experience selling custom golf clubs preferred
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge, skill and ability to know and understand golf
- Customer Focus
- Communication skills - written, verbal, and non-verbal
- Time management
- Ability to work in a fast-paced environment
- Decision making
- Develop peer relationships
- Presentation skills
WORK ENVIRONMENT
- Studio locations with hitting bays
- Build shop
EQUIPMENT USED TO PERFORM THE JOB
- SalesForce
- Trackman
- Sam Putt Lab
- Microsoft Office
- Build-Shop equipment (including vices, saws, sanding belts, etc)
PHYSICAL ABILITIES
- Ability to stand or sit for extended periods and demonstrate motions as needed
- Ability to work with their hands as needed to build golf clubs
- Must be able to lift up to 50 lbs, at a time.
Club Champion, an equal opportunity employer, is committed to equal opportunity for all employees and applicants. We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, colour, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behaviour, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses. All applications are strictly confidential; to learn more about this role please apply and a member of the team will be in touch.
MASTER FITTER/BUILDER UK employer: Club Champion Llc
At Club Champion, we pride ourselves on being the world's leading premium golf custom fitting company, offering a dynamic work environment in our new Edinburgh Studio. Our team-oriented culture fosters collaboration and growth, providing employees with extensive training and opportunities to develop their skills in a supportive atmosphere. With competitive compensation, including commission and performance bonuses, and a commitment to diversity and inclusion, we are dedicated to creating a rewarding workplace for passionate golf enthusiasts.
StudySmarter Expert Advice🤫
We think this is how you could land MASTER FITTER/BUILDER UK
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
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✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Club Champion Llc!
We think you need these skills to ace MASTER FITTER/BUILDER UK
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Club Champion Llc, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Club Champion Llc and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Club Champion Llc that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Club Champion Llc
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
