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- Tasks: Manage office admin, support care staff coordination, and ensure compliance.
- Company: Cluaran Care, a leading provider of person-centred home care.
- Benefits: Friendly team, ongoing training, pension scheme, and holiday entitlement.
- Why this job: Join a growing organisation and make a difference in people's lives.
- Qualifications: Previous admin experience, strong organisational skills, and good communication.
- Other info: Fast-paced environment with opportunities for professional growth.
The predicted salary is between 24000 - 36000 £ per year.
About Us: Cluaran Care is a well-established Care at Home provider delivering high-quality, person‑centred support to individuals within their own homes. We are committed to promoting independence, dignity, and wellbeing, in line with Care Inspectorate standards.
Due to continued growth, we are looking for a highly organised and proactive Office Administrator to support our busy operations team.
Role Overview: The Office Administrator plays a key role in ensuring the smooth day‑to‑day running of the service. You will support coordination, compliance, and communication across the organisation, working closely with management, care staff, and external stakeholders.
Key Responsibilities:
- Manage general office administration, including emails, calls, and correspondence.
- Maintain accurate staff and service user records (digital and paper‑based).
- Support onboarding processes (recruitment packs, right‑to‑work checks, references).
- Assist with scheduling, rotas, and coordination of care staff.
- Maintain training records (e.g. Evolve, refresher training, compliance logs).
- Support audit preparation and compliance with Care Inspectorate standards.
- Liaise with local authorities, families, and healthcare professionals.
- Ensure GDPR compliance and confidentiality at all times.
- Assist with incident/accident reporting and documentation.
Requirements:
Essential:
- Previous experience in an administrative role.
- Strong organisational and time‑management skills.
- Excellent communication skills (written and verbal).
- Confident using Microsoft Office (Outlook, Excel, Word).
- Ability to handle sensitive information confidentially.
- Ability to work in a fast‑paced environment.
Desirable:
- Experience in a health or social care setting.
- Familiarity with systems such as Care Planner/Nourish.
- Understanding of Care Inspectorate requirements.
- Knowledge of recruitment and compliance processes in care.
What We Offer:
- Supportive and friendly team environment.
- Opportunity to develop within a growing organisation.
- Ongoing training and professional development.
- Pension scheme.
- Holiday entitlement in line with company policy.
Office Administrator Care at Home Service in Stirling employer: Cluaran Care
Contact Detail:
Cluaran Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator Care at Home Service in Stirling
✨Tip Number 1
Get to know the company! Research Cluaran Care and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Office Administrator role. It’s all about making connections!
✨Tip Number 3
Prepare for the interview by practising common questions related to office administration and care services. Think about how your skills align with the responsibilities listed in the job description, and be ready to share examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Cluaran Care family.
We think you need these skills to ace Office Administrator Care at Home Service in Stirling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Administrator role. Highlight your previous administrative experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working in care and how your skills align with our values at Cluaran Care. Keep it friendly and professional, just like us!
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, give examples of how you've managed tasks or projects in the past. We love seeing how you keep things running smoothly, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cluaran Care
✨Know the Company Inside Out
Before your interview, take some time to research Cluaran Care. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Office Administrator, being organised is key. Prepare examples from your past experience where you successfully managed multiple tasks or improved processes. Be ready to discuss how you prioritise your workload and keep everything running smoothly.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might want to prepare answers to common interview questions, focusing on how you can effectively liaise with care staff, management, and external stakeholders.
✨Demonstrate Your Understanding of Compliance
Familiarise yourself with Care Inspectorate standards and GDPR compliance. Be prepared to discuss how you would ensure these standards are met in your role. Showing that you understand the importance of compliance in a care setting will set you apart from other candidates.