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- Tasks: Validate and test enhancements for our trading platform, ensuring data integrity and smooth operations.
- Company: Join a leading tech firm focused on innovative financial solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be at the forefront of technology in finance and make a real impact.
- Qualifications: Degree in engineering or Data Science; experience in end-to-end testing required.
- Other info: Dynamic team environment with excellent career advancement opportunities.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a highly skilled, detail-oriented IT Support Analyst to join our UK Technology team. The successful candidate will be responsible for validating UK-specific enhancements to our trading platform—adapted from our Asia-based/US global solution—by performing comprehensive front-to-back testing, tracing order flows across multiple systems, and ensuring data integrity through reconciliation checks. This role is integral to supporting UK Trading operations and project-specific requirements.
Key Areas of Responsibilities
- Design, prepare, and execute end-to-end test scenarios covering Front Office trading platforms, trading engines, Middle Office systems, and Back Office operations.
- Trace the full lifecycle of trade/order flow through multiple integrated systems, ensuring accuracy and integrity at every stage.
- Perform integration testing with Head Office back-office teams, as well as UK-specific environments.
- Validate message flows across multiple FIX sessions, verifying correct data transformation and routing.
- Perform reconciliation testing between front-end trading records, middle office positions, back office booking, and external data sources.
- Work closely with UK developers, business analysts, and operations teams to understand platform changes, requirements, and testing scope.
- Validate system changes against functional specifications and regulatory/business requirements.
- Identify defects, document clearly reproducible steps, and work collaboratively with development teams to resolve issues.
- Maintain test artefacts, scripts, and results for audit/regulatory purposes.
- Test UK-specific projects, including configuration changes, new functionality, and infrastructure upgrades.
- Work across Linux and Windows environments, interacting directly with Oracle databases for test preparation, validation, and data analysis.
- Assist in automation strategies for repetitive test scenarios where possible, especially for regression suites.
- Support release cycles with smoke testing, regression testing, and go-live verification.
Requirements
- Bachelor’s degree in engineering, Data Science or related field preferred.
- Proven experience in end-to-end testing for trading/investment banking/financial services environments.
- Strong understanding of trade life cycle management — from Front Office to Back Office settlement.
- Hands-on experience with FIX protocol message structures and workflow validation.
- Experience with trade & position reconciliation processes.
- Technical proficiency with Linux and Windows operating systems.
- Background with test automation frameworks, scripting languages, and tools such as Python, Shell scripting, or similar.
- Strong SQL skills for Oracle database querying and data analysis.
- Familiarity with integration testing and working with geographically distributed teams.
- Excellent analytical skills with a methodical approach to problem-solving.
- Strong communication skills for liaising between technology and business teams.
- Experience with algo trading platforms and low-latency trading systems.
- Knowledge of UK-specific regulatory requirements in financial markets.
- Exposure to middleware messaging, market data feeds, and post-trade processing tools.
- Previous work on platforms adapted from global solutions to regional specifics.
- Excellent command of English – verbal and written.
IT Support Analyst, IT employer: CLSA
Contact Detail:
CLSA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst, IT
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to IT support and trading platforms. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a GitHub repository that highlights your testing projects, especially those involving trading systems or automation. This gives potential employers a tangible look at what you can do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Support Analyst, IT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Analyst role. Highlight your experience with end-to-end testing and any specific projects that relate to trading platforms. We want to see how your skills match what we're looking for!
Showcase Your Skills: Don’t just list your skills—show us how you've used them! If you’ve worked with FIX protocol or have experience in reconciliation processes, give us examples. We love seeing real-world applications of your expertise.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. We appreciate a personal touch, so let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at CLSA
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around end-to-end testing and the trade life cycle. Be ready to discuss your experience with FIX protocol and how you've validated message flows in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in past projects. Highlight your analytical approach and how you’ve collaborated with teams to resolve defects or improve processes.
✨Familiarise Yourself with UK Regulations
Since this role is focused on UK Trading operations, it’s crucial to understand the specific regulatory requirements. Brush up on any relevant regulations and be prepared to discuss how they impact testing and trading.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice explaining technical concepts in simple terms, as you'll need to liaise between tech and business teams. Be ready to demonstrate your ability to document processes clearly.