Sr. Support Manager, ES TechOps, EMEA, IT

Sr. Support Manager, ES TechOps, EMEA, IT

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
CLSA Global Markets Pte Ltd

At a Glance

  • Tasks: Support global FIX connectivity for clients and trading desks across EMEA.
  • Company: Join a leading financial services firm with a dynamic and collaborative environment.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Fast-paced trading floor environment with excellent career advancement potential.
  • Why this job: Be at the forefront of trading technology and make a real impact in the finance sector.
  • Qualifications: 7+ years in FIX technology and strong communication skills required.

The predicted salary is between 60000 - 80000 £ per year.

The Support Analyst, EMEA will be part of the Global FIX connectivity team responsible for handling FIX connectivity requests from clients, vendors, brokers and exchanges. The duties include daily trading operations desk support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk and F&O desk. The duties also include FIX testing & certifications of FIX client, FIX vendor, FIX broker, internal & external dark & lit pools & exchanges. The person should be able to understand & work with infra teams to setup connectivity between external parties with the firm and maintain FIX network relationships. This role will also be working in shifts to support Asia / US and Europe markets and working in close connection with the FIX team in CLSA Pune, Hong Kong and US.

Key Areas of Responsibilities

  • Proven experience in Cameron FIX
  • Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program FIX environment
  • Adequate knowledge in Algo trading
  • Adequate knowledge of SWAP, Future & Options business in a DMA & DSA FIX environment
  • 3-5 years of experience in a Broker / Dealer environment
  • Good knowledge of exchange rules of Asian markets (HK/CONNECT/JP/KR/SG/TW/AU/IN/ID)
  • Good understanding of Trade Flow systems needed for DMA/DSA trade booking especially in ID markets like CONNECT, Korea, Taiwan and India
  • Good understanding of Order Management Systems like Fidessa, Flextrade etc
  • Good understanding of Front end systems like Bloomberg, ITG etc
  • Good exposure in FIX testing tools like VeriFIX
  • Good exposure in FIX monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc
  • Good exposure in change & incident management tools like SNOW
  • Must be self-starter and be able to work independently
  • Willing to undertake other Trade Support functions
  • Ready to work in Trading floor (high pressure environment)
  • FIX development skills (not mandatory but good to have)
  • Rollout FIX projects individually

Requirements

  • Bachelors degree or above in a related discipline.
  • Minimum of 7 years proficiency in FIX technology with good experience in FIX certification and FIX client onboarding
  • Strong communications skills and the ability to interact with Vendors and Traders
  • Proficiency in FIX protocol (FIX versions 4.0, 4.1, 4.2 etc)
  • Knowledge in FIX engines like Cameron, Appia
  • Proficiency in ORACLE SQL (user level)
  • Proficiency in Unix (Shell scripting is a plus)
  • Experience using FIX automated tools to load orders and simulate executions.
  • Fluent in both spoken and written English.

Sr. Support Manager, ES TechOps, EMEA, IT employer: CLSA Global Markets Pte Ltd

CITIC CLSA is an exceptional employer that fosters a dynamic and collaborative work culture, particularly for the Sr. Support Manager role in EMEA. With a strong emphasis on employee growth and development, we offer comprehensive training opportunities and the chance to work alongside industry experts in a fast-paced trading environment. Our commitment to innovation and excellence ensures that you will be part of a team that values your contributions and supports your career aspirations.

CLSA Global Markets Pte Ltd

Contact Details:

CLSA Global Markets Pte Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sr. Support Manager, ES TechOps, EMEA, IT

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what CLSA Global Markets Pte Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

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Create a personal project or case study relevant to the challenges CLSA Global Markets Pte Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

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Direct Apply to CLSA Global Markets Pte Ltd

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We think you need these skills to ace Sr. Support Manager, ES TechOps, EMEA, IT

Cameron FIX
Cash Equity Business Knowledge
Algo Trading Knowledge
SWAP, Future & Options Business Knowledge
Broker/Dealer Environment Experience
Asian Markets Exchange Rules Knowledge
Trade Flow Systems Understanding

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at CLSA Global Markets Pte Ltd.

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Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at CLSA Global Markets Pte Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

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How to prepare for a job interview at CLSA Global Markets Pte Ltd

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

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Know the Business Impact of IT Solutions

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