Sr. Support Manager, ES TechOps, EMEA, IT in London

Sr. Support Manager, ES TechOps, EMEA, IT in London

London Full-Time 56700 - 69300 £ / year (est.) No working from home possible
CLSA Global Markets Pte Ltd

At a Glance

  • Tasks: Support global FIX connectivity for clients and trading desks across EMEA.
  • Company: Join a leading financial services firm with a dynamic work environment.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Fast-paced trading floor experience with excellent career advancement potential.
  • Why this job: Be at the forefront of trading technology and make a real impact in finance.
  • Qualifications: 7+ years in FIX technology and strong communication skills required.

The predicted salary is between 56700 - 69300 £ per year.

The Support Analyst, EMEA will be part of the Global FIX connectivity team responsible for handling FIX connectivity requests from clients, vendors, brokers and exchanges. The duties include daily trading operations desk support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk and F&O desk. The duties also include FIX testing & certifications of FIX client, FIX vendor, FIX broker, internal & external dark & lit pools & exchanges. The person should be able to understand & work with infra teams to setup connectivity between external parties with the firm and maintain FIX network relationships. This role will also be working in shifts to support Asia / US and Europe markets and working in close connection with the FIX team in CLSA Pune, Hong Kong and US.

Key Areas of Responsibilities

  • Proven experience in Cameron FIX
  • Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program FIX environment
  • Adequate knowledge in Algo trading
  • Adequate knowledge of SWAP, Future & Options business in a DMA & DSA FIX environment
  • 3-5 years of experience in a Broker / Dealer environment
  • Good knowledge of exchange rules of Asian markets (HK/CONNECT/JP/KR/SG/TW/AU/IN/ID)
  • Good understanding of Trade Flow systems needed for DMA/DSA trade booking especially in ID markets like CONNECT, Korea, Taiwan and India
  • Good understanding of Order Management Systems like Fidessa, Flextrade etc
  • Good understanding of Front end systems like Bloomberg, ITG etc
  • Good exposure in FIX testing tools like VeriFIX
  • Good exposure in FIX monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc
  • Good exposure in change & incident management tools like SNOW
  • Must be self-starter and be able to work independently
  • Willing to undertake other Trade Support functions
  • Ready to work in Trading floor (high pressure environment)
  • FIX development skills (not mandatory but good to have)
  • Rollout FIX projects individually

Requirements

  • Bachelors degree or above in a related discipline.
  • Minimum of 7 years proficiency in FIX technology with good experience in FIX certification and FIX client onboarding
  • Strong communications skills and the ability to interact with Vendors and Traders
  • Proficiency in FIX protocol (FIX versions 4.0, 4.1, 4.2 etc)
  • Knowledge in FIX engines like Cameron, Appia
  • Proficiency in ORACLE SQL (user level)
  • Proficiency in Unix (Shell scripting is a plus)
  • Experience using FIX automated tools to load orders and simulate executions.
  • Fluent in both spoken and written English.

Sr. Support Manager, ES TechOps, EMEA, IT in London employer: CLSA Global Markets Pte Ltd

CITIC CLSA is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation within the fast-paced world of trading operations. Employees benefit from comprehensive training programs, opportunities for professional growth, and a supportive culture that values teamwork and excellence. Located in EMEA, this role provides a unique chance to engage with global markets while working alongside industry experts in a vibrant and challenging setting.

CLSA Global Markets Pte Ltd

Contact Details:

CLSA Global Markets Pte Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sr. Support Manager, ES TechOps, EMEA, IT in London

Tip Number 1: Tap Into Professional Networks

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We think you need these skills to ace Sr. Support Manager, ES TechOps, EMEA, IT in London

Cameron FIX
Cash Equity Business Knowledge
Algo Trading Knowledge
SWAP, Future & Options Business Knowledge
Broker/Dealer Environment Experience
Asian Markets Exchange Rules Knowledge
Trade Flow Systems Understanding

Some tips for your application 🫡

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How to prepare for a job interview at CLSA Global Markets Pte Ltd

Brush Up on Technical Skills

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Know Your Numbers

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Connect with Company Goals

Familiarise yourself with CLSA Global Markets Pte Ltd's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!