Sr. Support Analyst, QA tester, IT in London

Sr. Support Analyst, QA tester, IT in London

London Full-Time 40000 - 50000 £ / year (est.) No home office possible
CLSA Global Markets Pte Ltd

At a Glance

  • Tasks: Validate and test enhancements for our trading platform, ensuring data integrity and accuracy.
  • Company: Join a leading tech firm focused on innovative financial solutions.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Collaborative environment with excellent career advancement potential.
  • Why this job: Make a real impact in the fast-paced world of trading technology.
  • Qualifications: Experience in testing within financial services and strong analytical skills required.

The predicted salary is between 40000 - 50000 £ per year.

We are seeking a highly skilled, detail-oriented IT Support Analyst to join our UK Technology team. The successful candidate will be responsible for validating UK-specific enhancements to our trading platform—adapted from our Asia-based/US global solution—by performing comprehensive front-to-back testing, tracing order flows across multiple systems, and ensuring data integrity through reconciliation checks. This role is integral to supporting UK Trading operations and project-specific requirements.

Key Areas of Responsibilities

  • Design, prepare, and execute end-to-end test scenarios covering Front Office trading platforms, trading engines, Middle Office systems, and Back Office operations.
  • Trace the full lifecycle of trade/order flow through multiple integrated systems, ensuring accuracy and integrity at every stage.
  • Perform integration testing with Head Office back-office teams, as well as UK-specific environments.
  • Validate message flows across multiple FIX sessions, verifying correct data transformation and routing.
  • Perform reconciliation testing between front-end trading records, middle office positions, back office booking, and external data sources.
  • Work closely with UK developers, business analysts, and operations teams to understand platform changes, requirements, and testing scope.
  • Validate system changes against functional specifications and regulatory/business requirements.
  • Identify defects, document clearly reproducible steps, and work collaboratively with development teams to resolve issues.
  • Maintain test artefacts, scripts, and results for audit/regulatory purposes.
  • Test UK-specific projects, including configuration changes, new functionality, and infrastructure upgrades.
  • Work across Linux and Windows environments, interacting directly with Oracle databases for test preparation, validation, and data analysis.
  • Assist in automation strategies for repetitive test scenarios where possible, especially for regression suites.
  • Support release cycles with smoke testing, regression testing, and go-live verification.

Requirements

  • Bachelor’s degree in engineering, Data Science or related field preferred.
  • Proven experience in end-to-end testing for trading/investment banking/financial services environments.
  • Strong understanding of trade life cycle management — from Front Office to Back Office settlement.
  • Hands-on experience with FIX protocol message structures and workflow validation.
  • Experience with trade & position reconciliation processes.
  • Technical proficiency with Linux and Windows operating systems.
  • Background with test automation frameworks, scripting languages, and tools such as Python, Shell scripting, or similar.
  • Strong SQL skills for Oracle database querying and data analysis.
  • Familiarity with integration testing and working with geographically distributed teams.
  • Excellent analytical skills with a methodical approach to problem-solving.
  • Strong communication skills for liaising between technology and business teams.
  • Experience with algo trading platforms and low-latency trading systems.
  • Knowledge of UK-specific regulatory requirements in financial markets.
  • Exposure to middleware messaging, market data feeds, and post-trade processing tools.
  • Previous work on platforms adapted from global solutions to regional specifics.
  • Excellent command of English – verbal and written.

Sr. Support Analyst, QA tester, IT in London employer: CLSA Global Markets Pte Ltd

Join our dynamic UK Technology team as a Sr. Support Analyst, where you will play a crucial role in enhancing our trading platform tailored for the UK market. We pride ourselves on fostering a collaborative work culture that encourages professional growth and innovation, offering comprehensive training and development opportunities. With a focus on employee well-being and a commitment to excellence, we provide a supportive environment that empowers you to make a meaningful impact in the financial services sector.
CLSA Global Markets Pte Ltd

Contact Detail:

CLSA Global Markets Pte Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sr. Support Analyst, QA tester, IT in London

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to IT support and QA testing. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.

✨Tip Number 3

Showcase your skills! Create a portfolio or a GitHub repository where you can display your testing projects, scripts, or any relevant work. This gives potential employers a tangible look at what you can do.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Sr. Support Analyst, QA tester, IT in London

End-to-End Testing
Data Integrity Verification
Trade Life Cycle Management
FIX Protocol
Reconciliation Testing
Linux Operating System
Windows Operating System
Test Automation Frameworks
Scripting Languages (Python, Shell)
SQL for Oracle Database
Integration Testing
Analytical Skills
Communication Skills
Knowledge of UK Regulatory Requirements
Experience with Algo Trading Platforms

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Sr. Support Analyst. Highlight your experience with end-to-end testing and any specific knowledge of trading platforms. We want to see how your skills match our needs!

Showcase Your Skills: In your application, don’t just list your skills—show us how you've used them! Whether it's your SQL prowess or your experience with FIX protocol, give us examples that demonstrate your expertise.

Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate a well-structured letter that gets straight to the facts about why you’re the perfect fit for our team.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people!

How to prepare for a job interview at CLSA Global Markets Pte Ltd

✨Know Your Testing Fundamentals

Make sure you brush up on your end-to-end testing knowledge, especially in trading and financial services. Be ready to discuss specific scenarios where you've validated trading platforms or performed reconciliation checks, as this will show your understanding of the role.

✨Familiarise Yourself with FIX Protocol

Since the job involves validating message flows across multiple FIX sessions, it’s crucial to have a solid grasp of FIX protocol message structures. Prepare to explain how you've worked with FIX in past roles and any challenges you faced.

✨Demonstrate Your Analytical Skills

The role requires excellent analytical skills, so be prepared to showcase your problem-solving approach. Think of examples where you identified defects or improved testing processes, and be ready to discuss the impact of your actions.

✨Communicate Effectively

Strong communication skills are key for liaising between tech and business teams. Practice articulating complex technical concepts in simple terms, and prepare to discuss how you've collaborated with cross-functional teams in previous positions.

Sr. Support Analyst, QA tester, IT in London
CLSA Global Markets Pte Ltd
Location: London

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