About the Role
We’re looking for a proactive and organised individual to join our small-scale fisheries (I-VMS) team. This is a varied, hands-on role combining customer support, technical coordination, and operational responsibilities.
You’ll be supporting fishers using our monitoring devices, helping resolve issues, coordinating installations, and ensuring smooth day-to-day service delivery.
Key Responsibilities
- Provide telephone and email support to fishers using our devices
- Diagnose issues and arrange engineer visits where required
- Report service availability and device performance to the MMO
- Dispatch equipment for new orders
- Coordinate installations with our network of installers
- Manage stock and maintain accurate inventory records
About You
- Strong communication skills (phone and email)
- Highly organised with good attention to detail
- Confident problem-solver
- Able to manage multiple tasks and priorities
- Comfortable working with systems and reporting
- Experience in support, operations, or logistics preferred
- Experience in small-scale fisheries or the marine sector is a plus
- Must live within a reasonable commuting distance of Hornchurch due to limited transport links
Fisheries Support Officer - H/F in London employer: Cls
As a leading financial firm, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. With competitive salaries and a strong focus on professional development, we offer numerous opportunities for growth and advancement, particularly in the rapidly evolving field of data architecture. Our commitment to employee well-being and a supportive environment makes us an exceptional employer for those seeking meaningful and rewarding careers in finance.
