At a Glance
- Tasks: Build long-term client relationships and manage exciting events from start to finish.
- Company: Award-winning events company with a fun, dynamic culture.
- Benefits: Competitive salary, annual profit share, flexible working, and creative team support.
- Other info: Opportunity for career growth in a fast-paced, supportive environment.
- Why this job: Join a thriving team and make unforgettable events happen across London.
- Qualifications: Confident communicator with a knack for relationship building and event management.
The predicted salary is between 30000 - 40000 £ per year.
Our business has evolved enormously over the last 17 years, from 18 year old Matt at his parents’ home to the multi award-winning, multi-million pound, industry leading company we are today. We’re proud to be the most in-demand and highest-rated events company in the country… and we plan to keep it that way. That reputation and demand means we’re growing exponentially and forever looking for new amazing people to join us!
About the Role:
We’re looking for a confident, ambitious Account Manager to help us grow our full-service Event Management offering, combining our expertise in production, AV and entertainment into exceptional, end-to-end events for clients across London and beyond. You’ll focus on building long-term relationships with new and existing clients, understanding their needs and matching them with the right blend of services from across Clownfish. That could mean anything from a company summer party with entertainment and AV, to a full-blown brand activation, product launch or high-budget private event. If you’ve got a knack for asking the right questions, spotting opportunities and making clients feel excited and supported, you’ll thrive here.
You’ll be supported by a talented in-house team of creatives, event experts and technicians, and under the direction of our Sales Director. But you will be taking ownership of this pipeline – it will be your relationships to build, and grow, and your targets to smash. We’re after a warm team player who can close a deal, deliver confidently and work with integrity. Someone who can win work and win trust.
What a Day Might Look Like:
- Receiving enquiries over the phone or email, taking a brief for a full-service event and understanding exactly what the client wants and their pain-points.
- Collaborating with the Creative and Operations teams to provide clients with beautifully prepared quotes and proposals.
- Establishing relationships with suppliers who we’ll trust to help us deliver our 5-star events.
- Meeting a client onsite at their office or venue, and showing up prepared and on-top of every detail.
- Attending venue openings and other networking events to spot opportunities and build relationships.
- Overseeing large-scale events hand in hand with our Operations Team and ensuring flawless event delivery.
Reports to: Senior Account Manager (Rebecca Wheatley).
Schedule: Mon-Fri, standard business hours – some flexibility required on event days.
Location: Office-based, with Fridays WFH after onboarding. Occasional on-site on events throughout Greater London.
Bonus: Annual profit share if company targets are hit.
Account Manager employer: Clownfish Events
At Clownfish, we pride ourselves on being an award-winning events company that fosters a vibrant and collaborative work culture. As an Account Manager, you'll enjoy the opportunity to build meaningful relationships with clients while being supported by a talented team of creatives and event experts. With flexible working arrangements, a focus on employee growth, and the potential for annual profit sharing, we offer a rewarding environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get networking! Attend industry events, meet-ups, and conferences where you can connect with potential clients and other professionals. Building relationships in person can really set you apart from the competition.
✨Tip Number 2
Show your personality! When you're meeting clients or attending events, let your enthusiasm shine through. People want to work with someone who’s not just capable but also fun and engaging.
✨Tip Number 3
Follow up! After meeting someone, drop them a quick email or message to say it was great to connect. This keeps you on their radar and shows that you’re genuinely interested in building that relationship.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to reach out directly. It shows you’re serious about joining our team and ready to dive into the action.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about bringing the fun here at StudySmarter!
Tailor Your Application:Make sure to tailor your application specifically for the Account Manager role. Highlight your experience in building relationships and delivering exceptional service, as these are key to thriving with us. Show us how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and achievements. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Clownfish Events
✨Know Your Stuff
Before the interview, dive deep into the company’s history and values. Understand their journey from a small business to an industry leader. This will not only impress them but also help you align your answers with their ethos.
✨Showcase Your Relationship Skills
As an Account Manager, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss how you identify client needs and create tailored solutions.
✨Be Ready to Collaborate
Highlight your teamwork skills during the interview. Discuss experiences where you’ve worked closely with creative and operations teams to deliver successful projects. They want to see that you can play well with others!
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company’s future. This shows your genuine interest and helps you gauge if it’s the right fit for you. Ask about their approach to client management or how they measure success in events.
